Top 5 Junior it technician Jobs in Dekalb County Ga

Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Junior IT User Support Specialist
Greenberg Traurig —Atlanta, GA
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
IT Support Specialist (Junior-Mid Level) (OAMD)
BeVera Solutions LLC —Atlanta, GA
- Part-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Jr. Data Center Technician (On-site - New Albany)
Thinkon Inc —Roswell, GA
- $47,000 - $47,800 a year
- Full-time
- Mid-level
- In-person
- 2 years
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Junior IT User Support Specialist
Greenberg Traurig —Atlanta, GA
Bachelor’s degree in computer science, information technology, or related field preferred. Supports telephone and voicemail systems.
IT Support Specialist (Junior-Mid Level) (OAMD)
BeVera Solutions LLC —Atlanta, GA
Associate’s or Bachelor’s degree in IT, Computer Science, or related field. BeVera Solutions, LLC is seeking a detail-oriented junior-mid level IT Support…

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Jr. Data Center Technician (On-site - New Albany)
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Take service desk calls and participate in supporting ThinkOn internal corporate systems. Technical and mechanical knowledge on the latest generation transport…
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Jr. Service Desk Analyst, Technician

DMI -
Atlanta, GA

Apply Now

Job Details

Full-time
$63,889.50 - $70,146.50 a year

Benefits

Disability insurance
Health insurance
Tuition reimbursement
401(k) matching
Opportunities for advancement
Referral program
Pet insurance

Qualifications

High school diploma or GED
Desktop (troubleshooting support)

Full Job Description

About DMI:

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity:

DMI, LLC is seeking a Junior Service Desk Analyst, Technician to join us.

Duties and Responsibilities:

Assist CDC personnel with Level 1 IT support requests through ServiceNow, email, phone, and chat channels.
Conduct initial troubleshooting and analysis of reported IT issues, escalating unresolved incidents as necessary.
Document customer interactions, resolutions, and escalations accurately in ServiceNow.
Support remote troubleshooting efforts using approved remote access tools.
Verify ticket closure with customers to ensure satisfaction and service restoration before finalizing incidents.
Maintain professional communication standards and provide courteous support to all users.

Qualifications:

Education and Years of Experience:

High School Diploma
2+ Years of Experience in Deskside Support

Required and Desired Skills/Certifications:

ITIL Preferred

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Atlanta, Georgia

Minimum Salary Rate: $63,889.50 Median Salary Rate: $70,146.50 Working at DMI:

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

Do What’s Right – We lead with honesty and integrity.
Own the Outcome – We take responsibility and deliver.
Deliver for Our Customers – We are relentless about delivering value.
Think Bold, Act Smart – We innovate with purpose.
Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Apply Now

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junior it technician jobs in dekalb county ga

Jr. Service Desk Analyst, Technician

Junior IT User Support Specialist

IT Support Specialist (Junior-Mid Level) (OAMD)

Jr. Data Center Technician (On-site - New Albany)

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