Top 28 Resort manager Jobs in Delavan, Wi

Event Operations Manager, Venues - Grand Geneva Resort and Spa
Encore Global —Lake Geneva, WI
- $48,776 - $63,409 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Bachelor's degree
Restaurant Manager/Senior Restaurant Manager
Destination Geneva National —Lake Geneva, WI
- Full-time
- Bar
- ServSafe
- Customer service
- Profit sharing
- Health insurance
Quick Apply
Front Desk Supervisor
Destination Geneva National —Lake Geneva, WI
- Full-time
- Inventory management
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Resort Operations Manager in Training
Destination Geneva National —Lake Geneva, WI
- Seasonal
- US work authorization
- Organizational skills
- Leadership
- Disability insurance
- Dental insurance
Quick Apply
Team Building Supervisor
Grand Geneva Resort —Lake Geneva, WI
- Weekends as needed
- Management
- Mid-level
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Kennel Receptionist - Front Desk
The Dancing Horses Theatre —Delavan, WI
- $100 - $300 a week
- Part-time
- Computer literacy
- Entry level
Quick Apply
Public Area Attendant
Timber Ridge Lodge —Lake Geneva, WI
- Part-time
- English
- Office
- Guest services
- Free parking
- Health insurance
Quick Apply
Grand Cafe & Outlets Manager
Grand Geneva Resort —Lake Geneva, WI
- Full-time
- Ability to walk for extended periods
- No high school diploma
- Mid-level
- Free parking
- Health insurance
Quick Apply
Senior Director, Regional General Manager
Wilmot Mountain —Wilmot, WI
- $110,000 - $156,000 a year
- Full-time
- 18 years or older
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
12d
Senior Group Sales Manager
Paloma Resort Properties —Lake Geneva, WI
- Weekends as needed
- Bachelor's degree
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
The Abbey Resort —Fontana, WI
- From $17 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply
13d
Retail Supervisor
Grand Geneva Resort —Lake Geneva, WI
- Weekends as needed
- Customer service
- Mid-level
- Budgeting
- Free parking
- Health insurance
Quick Apply
3d
Reservations Supervisor and Owner Liaison
The Abbey Resort —Fontana, WI
- From $18 an hour
- Extended hours
- Computer literacy
- Basic math
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
2d
Moose & Maple Restaurant Supv
Timber Ridge Lodge —Lake Geneva, WI
- Full-time
- English
- Mid-level
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Room Attendant
The Abbey Resort —Fontana, WI
- $16 - $18 an hour
- Overtime
- 18 years or older
- Customer service
- Sanitation
- Paid time off
- 401(k) matching
Quick Apply
Banquet Captain
Paloma Resort Properties —Lake Geneva, WI
- Full-time
- Management
- Mid-level
- Hotel
- Dental insurance
- Paid time off
Quick Apply
Kitchen Manager
Timber Ridge Lodge —Lake Geneva, WI
- Weekends as needed
- English
- Mid-level
- Team management
- Free parking
- Health insurance
Quick Apply
Senior Restaurant Manager
Destination Geneva National —Lake Geneva, WI
- Full-time
- Mentoring
- Organizational skills
- Senior level
- Profit sharing
- Disability insurance
Quick Apply
Restaurant Outlets Manager
The Abbey Resort —Fontana, WI
- $40,000 - $60,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- ServSafe
- Paid holidays
- Paid time off
Quick Apply
Bell / Valet Attendant
The Abbey Resort —Fontana, WI
- From $12 an hour
- Overtime
- 18 years or older
- No high school diploma
- English
- Paid time off
Quick Apply

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resort manager jobs near delavan, wi

Event Operations Manager, Venues - Grand Geneva Resort and Spa

Encore Global -
Lake Geneva, WI

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Job Details

Full-time
$48,776 - $63,409 a year

Qualifications

Live event projects
Computer operation
Staff supervision
Team supervision
Live event AV production projects
Employee relationship building
High school diploma or GED
Hospitality industry experience
Live production performance
Productivity software
Workforce management
Event customer service
Technical Proficiency

Full Job Description

Position Overview

Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.

Key Job Responsibilities

Operations Management

Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.

Provides direct supervision of team members including scheduling and time keeping.

Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges.

Ensures that daily equipment sheets are updated and properly completed.

Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.

Attends BEO, Pre-Cons, and pre-production meetings as needed.

Delegates tasks as appropriate.

Customer Service

Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures.

Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling.

Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors. Mentors Technicians to also provide this superior level of customer service.

Meets with guests’ onsite to ensure that their needs are met and the equipment setup is working properly.

Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.

People Development & Training

Promotes and reinforces a positive working environment centered on Encore core values.

Hire, develop, lead and motivate a talented team of technicians and operational support staff.

Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.

Manage human resource related issues including performance management, salary administration and training and development.

Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.

Registers and recommends team members for additional training opportunities as needed.

Job Qualifications

High School Diploma is required. Bachelor’s degree is preferred.

4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience.

Experience leading workflow and team members.

Working knowledge of audio visual equipment in a live show environment

Proficiency with the use of computer hardware

Proficiency with computer software and programs, including the Internet and Microsoft Office

Effective leadership abilities and customer satisfaction focus.

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work

Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting: 2-3 hours per day

Standing: 3-4 hours per day

Walking: 3-4 hours per day

Stooping: 0-1 hour per day

Crawling: 0-1 hour per day

Kneeling: 0-1 hour per day

Bending: 0-1 hour per day

Reaching (above your head): 0-1 hour per day

Climbing: 0-1 hour per day

Grasping: 0-1 hour per day

Lifting Requirements

0 - 15 lbs*: Frequently

16 - 50 lbs*: Frequently

51 - 100 lbs: Occasionally

Over 100 lbs: Occasionally

Carrying Requirements

0 - 15 lbs*: Frequently

16 - 50 lbs*: Frequently

51 - 100 lbs: Occasionally

Over 100 lbs: Occasionally

Auditory/Visual Requirements

Close Vision: Frequently

Distance Vision: Frequently

Color Vision: Frequently

Peripheral Vision: Occasionally

Depth Perception: Frequently

Hearing: Continuously

Pushing/Pulling Requirements

0 - 15 lbs*: Frequently

16 - 50 lbs*: Frequently

51 - 100 lbs*: Occasionally

Over 100 lbs: Occasionally

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

#LI-SB1

#INDOPER

Salary Pay Range: $48,776.00 - $63,409.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

Apply Now

Refine Your Search

resort manager jobs in delavan, wi

Event Operations Manager, Venues - Grand Geneva Resort and Spa

Restaurant Manager/Senior Restaurant Manager

Front Desk Supervisor

Resort Operations Manager in Training

Team Building Supervisor

Kennel Receptionist - Front Desk

Public Area Attendant

Grand Cafe & Outlets Manager

Senior Director, Regional General Manager

Senior Group Sales Manager

Front Desk Supervisor

Retail Supervisor

Reservations Supervisor and Owner Liaison

Moose & Maple Restaurant Supv

Room Attendant

Banquet Captain

Kitchen Manager

Senior Restaurant Manager

Restaurant Outlets Manager

Bell / Valet Attendant

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