Top 5 Client success manager Jobs in Delaware

Customer Success Manager
Truveris —Wilmington, DE
- $80,000 - $100,000 a year
- Remote
- Mid-level
- Bachelor's degree
- Travel
Quick Apply
Senior Client Success Manager
4C Health Solutions, Inc. —Wilmington, DE
- Full-time
- 3 years
- Bachelor's degree
- Contracts
Quick Apply
Customer Success Director
Truveris —Wilmington, DE
- $120,000 - $150,000 a year
- Remote
- 8 years
- Travel
- Senior level
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Client Success Representative (Remote)
Demand.com —Wilmington, DE
Work with internal experts to deliver excellent campaign leads and ensure clients are happy. Logical thinking to diagnose and resolve issues, recognizing when…
Quick Apply
Customer Success Manager
Truveris —Wilmington, DE
Lead client engagement activities for assigned clients, including project management, communication, people mapping to extend depth and breadth of client…
$80,000 - $100,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Success Manager
Impact.com —Columbus, OH
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus). Reactive duties include training, product support, and appropriate…
$80,000 - $95,000 a year
Quick Apply
10d
Customer Success Director
Impact.com —Columbus, OH
Bachelor's Degree (Business, Marketing or related field a plus), or equivalent experience. You will develop strategic, goal-driven account plans and processes…
$110,000 - $135,000 a year
Quick Apply
10d

Show more jobs in cities nearby

I want to receive the latest job alert for client success manager in delaware

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client success manager jobs near delaware

Client Success Manager jobs in Wilmington, DE

Customer Success Director jobs in New Jersey

Funeral Director jobs in New York State

Customer Service Agent Airport jobs in Newark, NJ

Customer Service jobs in Mankato, MN

Customer Success Director jobs in Remote +

Customer Success Director jobs in Cedar City, UT

Director Of Guidance jobs in Massachusetts

Customer Success Director jobs in New York, NY

Customer Success Manager jobs in Ashburn, VA

Case Manager jobs in Sheboygan, WI

Client Success Manager jobs in Lakewood, OH

Client Success Manager jobs in Pittsburgh, PA

Client Success Manager jobs in Colorado

Client Success Manager jobs in South Lyon, MI

Customer Success Manager

Truveris -
Wilmington, DE

Quick Apply

Job Details

$80,000 - $100,000 a year

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Bachelor's degree
Productivity software
Project leadership

Full Job Description

ABOUT US

Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. For more information on our solutions, visit www.truveris.com.

SUMMARY:

We are seeking an experienced, self-motivated and highly qualified Customer Success Manager with a proven track record of client retention and client satisfaction. In this role, you are expected to proactively establish and cultivate relationships by acting as a strategic advisor to assigned clients. This position plays a critical role in company growth by strengthening key client relationships, ensuring renewals, and maximizing overall client satisfaction. This role is part of the Customer Success team.

RESPONSIBILITIES:

Successfully retain and renew clients by demonstrating the value of Truveris services.
Proactively manage all client communications with urgency, ensuring a seamless and professional experience related to client inquiries, client contractual deliverables/deadlines, and/or other client communication needs.
Lead client engagement activities for assigned clients, including project management, communication, people mapping to extend depth and breadth of client engagement, and establishing yourself as the client's trusted advisor by translating client needs both internally and externally.
Lead meetings with confidence and professionalism, including senior leadership with appropriate acumen and professionalism.
Use data analysis to provide valuable insights to clients, helping them make informed decisions about their pharmacy benefits that increase the value and likelihood of retention with Truveris.
Drive process improvement by identifying opportunities to eliminate inefficiencies, drive standardization, automation, and streamline operations both internally and with client engagement.
Execute and contribute to the ongoing development of client onboarding processes and client management workflows.
Collaborate on ongoing product development, process improvements, and adaptations in response to client requirements.
Identify and communicate opportunities to enhance customer value by introducing relevant Truveris solutions that align with client needs.
Manage ongoing relationships with Pharmacy Benefit Managers (PBMs) to ensure client deliverables and achieved.

QUALIFICATIONS:

Education: Bachelor's Degree.
Experience: 4+ years of experience in Customer Success Management or equivalent client-facing roles, preferably within the Healthcare Consulting industry.
Demonstrated knowledge of the Pharmacy Benefit Manager (PBM) industry is preferred but not required.
Strong proficiency in Microsoft Office suite. Proficiency with Salesforce or another CRM software is preferred.
Exceptional written and verbal communication skills with the ability to confidently lead a large group meeting, both virtually and in-person, with audiences that include senior leadership.
Strong client management skills, including the ability to build and maintain relationships.
Collaborative mindset with the ability to work effectively within a team.
Foundational project management skills, including the development and maintenance of project plans or client-specific action logs.
Strategize and prepare client meeting agendas and desired outcomes.
Work in a matrixed, fast-paced, small company environment where adaptability and decisive action are essential to success.
Travel: Expected 5-10% domestic travel for client meetings and events.

Base salary range: $80,000 - $100,000 annually

Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please review our CCPA/CPRA policies here.

Quick Apply

Refine Your Search

client success manager jobs in delaware

Customer Success Manager

Senior Client Success Manager

Customer Success Director

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for client success manager in delaware

Explore jobs in more locations

ABOUT US

SUMMARY:

RESPONSIBILITIES:

QUALIFICATIONS:

Job Seeker Tools

Employer Tools

Browse

Stay Connected