Top 5 technical support analyst Jobs in delaware

Technical Analyst
Atwell, LLC —Newark, DE
- $55,000 - $70,000 a year
- Bachelor of Science
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
MO427-Help Desk Analyst 10830
FHR —Dover, DE
- Mid-level
- Typing
- Communication skills
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Senior Technology Service Management Analyst
CSC (Corporation Service Company) —Wilmington, DE
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement

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Desktop Analyst
Elevance Systems —Hilliard, OH
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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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technical support analyst jobs near delaware

Technical Analyst

Atwell, LLC -
Newark, DE

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Job Details

$55,000 - $70,000 a year

Benefits

Paid parental leave
Health savings account
Loan repayment program
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
401(k) matching
Gym membership
Flexible schedule
Life insurance
Pet insurance

Qualifications

Networking equipment (troubleshooting support)
Leading team collaboration initiatives
IP networking
Network infrastructure management
Project leadership

Full Job Description

Who We Are

Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 75+ locations and growing!

Atwell, LLC is a proud recipient of the following 2025 awards:

Ten consecutive years in a row as a “Best Place to Work” by Zweig Group (#11)
Recognized as #70 in the ENR Top 500 Design Firms, ranked in every region
Recognized in Crain's “Fast 50” as one of the fastest-growing companies (#14)
Recognized as the 2025 ENR Design Firm of the year for the Southeastern US

Job Description

The Technology Services Systems Analyst will be responsible for providing end-user support for Atwell employees across the country. In this role, an employee will be expected to develop and demonstrate proficiency in regards to the essential functions of the job found below.

ESSENTIAL FUNCTIONS

Respond to requests for technical assistance in person, phone & electronically.
Troubleshoot all technical related user issues, including hardware, software, account, and printer issues.
Install various software applications as needed and approved.
Communicate technical information to both technical and non-technical personnel.
Follow all company support procedures.
Log all support related tasks in company support system.
Provide support in the maintenance of the company's network and infrastructure as directed.
Maintain passwords, data integrity and file system security according to company policy.
Setup and deploy workstations, networks and printers.
Help manage and deploy company cell phones, iPad’s and other mobile devices.
Manage inventory for workstations, laptops and other IT assets in the company tracking system.
Provide support for all Autodesk applications.
Install and support all company standard software.
Stay current with system information, changes and updates.
Must have ability to take initiative and solve problems with limited direction. o Ability to lead projects and teams as assigned and directed.
Ability to work independently as well as in a team.
Must have extreme attention to detail.

NONESSENTIAL FUNCTIONS

Additional projects and tasks assigned as needed.
Excellent customer service skills.
Good communication skills, both written and oral.

EDUCATION

Bachelor’s Degree in IT related field

EXPERIENCE

Three (3) years of experience in a corporate setting performing the essential functions of this position as discussed above.
Must have networking knowledge and comprehension.
Must display strong technical and troubleshooting skills.
Experience with Autodesk is a plus.

#LI-AE1

Pay Range

$55,000 - $70,000 USD

Atwell Benefits: To attract and retain the best professionals in the industry, we aim to provide an excellent working environment and a progressive benefits program designed to support your personal and professional needs.

Work/Life:

Generous Paid Time Off
Paid Parental Leave
Flexible work schedules are available for some positions
Tenure Awards — Travel Vouchers to see the world based on your travel preferences

Compensation:

Competitive Compensation packages
Annual bonuses, spot bonuses and peer recognition awards
401K match - 1:1 up to 4% of compensation
Tuition Assistance
Student Loan Repayment
Paid Licensing / Certification Fees and Renewals
Financial Rewards for Obtaining Licensure
Employee Referrals
Annual Wellness Reimbursement for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.)
Dependent Care Match

‘Atwell’ness:

Medical (BC/BS), Dental (Delta), and Vision (VSP)
Family Planning & IVF Benefits
Pet Insurance
Health Savings Account & Flex Spending Account options
Employer paid LTD, STD, and life insurance
Metlife Supplemental Benefits covering accident, hospitalization, and critical illness
Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services

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technical support analyst jobs in delaware

Technical Analyst

MO427-Help Desk Analyst 10830

Senior Technology Service Management Analyst

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