Top 128 Toll Jobs in Delaware

Toll Supervisor
Delaware River and Bay Authority —New Castle, DE
- $65,300 - $80,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
Quick Apply
7d
TOLL SUPERVISOR - DELAWARE MEMORIAL BRIDGE - NEW CASTLE, DE
Delaware River and Bay Authority —New Castle, DE
- $65,300 - $80,000 a year
- Mid-level
8d
Flatbed & Conestoga CDL A OTR driver 33-34% from Gross
Cris Trans Inc —Wilmington, DE
- From $2,400 a week
- Full-time
- Background check
- CDL A
- Mid-level
- Fuel card
Quick Apply
Newspaper Delivery Person in Bethany/Fenwick
The News Journal —Bethany Beach, DE
- $1,200 - $1,250 a month
- Weekends as needed
- 18 years or older
- Driver's License
- Reliable transportation
- Referral program
Quick Apply
7d
In-Home Sales Representative
Home Genius Exteriors —Middletown, DE
- $90,000 - $300,000 a year
- Weekends as needed
- Hybrid work
- Driver's License
- Driving
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
7d
In-Home Sales Representative
Home Genius Exteriors —Townsend, DE
- $90,000 - $300,000 a year
- Weekends as needed
- Hybrid work
- Driver's License
- Driving
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
7d
CDL A Lease Purchase Truck Driver
CRST —Delaware
- $390,000 - $500,000 a year
- Full-time
- CDL A
- Mid-level
- 21 years or older
- Health insurance
- Fuel discount
Quick Apply
10d
CDL A Tanker Truck Driver - Home Weekly
Andrews Logistics Inc. —Wilmington, DE
- $0.62 - $0.74 per mile
- Clean driving record
- Hazmat Endorsement
- DOT physical examination
- Paid training
- Disability insurance
Quick Apply
CDL A Tanker Truck Driver - Home Weekly
Andrews Logistics Inc. —Dover, DE
- $0.62 - $0.74 per mile
- Clean driving record
- Hazmat Endorsement
- DOT physical examination
- Paid training
- Disability insurance
Quick Apply
Regional Dry Bulk Driver - Bear, DE
North American Bulk Transport —Bear, DE
- $1,700 - $2,250 a week
- Full-time
- Dedicated
- Clean driving record
- CDL A
- Paid training
- Health savings account
In-Home Sales Representative
Home Genius Exteriors —Glasgow, DE
- $90,000 - $300,000 a year
- Weekends as needed
- Hybrid work
- Driver's License
- Driving
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
7d
Phlebotomist/Donor Collections Technician I - North Mobile
Blood Bank of Delmarva —Newark, DE
- Weekends as needed
- No experience needed
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid training
Sales Representative
Home Genius Exteriors —Christiana, DE
- $90,000 - $300,000 a year
- Weekends as needed
- Hybrid work
- Driver's License
- Driving
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
7d
Licensed Practical Nurse
Worldwide Travel Staffing —Georgetown, DE
- $42 an hour
- Urgently hiring
- CPR Certification
- Psychiatry
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
CDL A Lease Purchase Truck Driver
CRST —Delaware
- $196,000 - $226,000 a year
- Full-time
- Local
- CDL A
- Mid-level
- Health insurance
- Fuel discount
Quick Apply
Sales Representative
Home Genius Exteriors —Rehoboth Beach, DE
- $90,000 - $300,000 a year
- Weekends as needed
- Hybrid work
- Driver's License
- Driving
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
7d
In-Home Sales Representative
Home Genius Exteriors —Dover, DE
- $90,000 - $300,000 a year
- Weekends as needed
- Hybrid work
- Driver's License
- Driving
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
7d
Local CDL-A Truck Driver
Werner Enterprises —Wilmington, DE
- $80,000 - $97,200 a year
- Urgently hiring
- Dedicated
- Clean driving record
- DOT physical examination
- Fuel card
- Health savings account
Sales Representative
Home Genius Exteriors —Greenwood, DE
- $90,000 - $300,000 a year
- Weekends as needed
- Hybrid work
- Driver's License
- Driving
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
7d
Motor Vehicle Associate I
State of Delaware —Georgetown, DE
- Spanish
- English
- Research
3d

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toll jobs near delaware

Toll Supervisor

Delaware River and Bay Authority -
New Castle, DE

Quick Apply

Job Details

Full-time
$65,300 - $80,000 a year
7 days ago

Qualifications

Computer operation
Customer communication
Confidential information handling
Microsoft Outlook
Managing teams in a customer support role
Windows
Supervising experience
Problem-solving
Hardware support
Consumer dispute resolution
Data interpretation
Equipment malfunction response
Business Administration
Workforce management
Business
Associate's degree
Process management
Time & attendance systems

Full Job Description

Overview

This position is responsible for managing all daily operational aspects of the toll plaza at the Delaware Memorial Bridge (DMB) and as required supports the daily activities associated with the DMB E-ZPass Customer Service Center (CSC). This position provides effective leadership for toll collectors and as called upon CSC personnel; trains, coaches, and evaluates all assigned personnel, and ensures adherence to all policies and procedures. The Toll Supervisor monitors all toll operations functionality by gathering pertinent data; identifying and evaluating options; and recommending a course of action and under management’s direction resolves issues, concerns, and customer disputes. II.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supervises daily toll plaza operations while working a 24x7 schedule, handles collector call outs to maintain proper lane coverage, manages traffic flow through the toll plaza, and coordinates plaza activity with other departments as needed. Actively monitors all toll operations functions throughout the assigned shift by: conducting daily audits on the DMB toll collectors using toll system technologies to ensure the accurate classification of all transactions and that money handling procedures are followed with the timely reporting of anomalies observed to the Toll Superintendent; using the plaza interface to the toll collection system, monitors the lanes to ensure that all toll equipment is functional for proper revenue collection; troubleshoots equipment malfunctions and either corrects them or reports them to either Technical Operations, and/or ITS; ensures the latest E-ZPass tag file is on the lanes and violations are at an acceptable level; reports all unresolved issues when observed to the appropriate department(s) to ensure timely resolutions; and ensures the safety and security of all toll personnel, customers, and contractors in the DMB toll plaza. May be called upon to supervise the DMB E-ZPass CSC and be responsible for performing account maintenance, including but not limited to opening accounts, closing accounts, making financial adjustments, applying violation payments and waiving fees and/or violations, reconciles customer service representatives’ daily deposits, and performs daily close outs in accordance with written procedures and is capable of performing all duties assigned to the customer service representatives (CSRs) including account replenishment, tag issuance, and cash/credit card management Actively participates in the image re-review process, including documentation and reporting, to support toll violation revenue recovery efforts Assists in preparing work schedules, payroll timekeeping and administration duties for Tolls and as required the DMB E-ZPass CSC As required resolves customer inquiries and DMB E-ZPass customer disputes in a timely manner and actively participates in the resolution of complaints that cannot be resolved at the toll collector/CSR level Evaluates performance of toll collectors, providing assessments of performance including coaching and counseling on a daily basis as required Prepares statistics for reports Makes recommendations for process improvements for both toll operations and EZPass CSC functions. Performs duties in the absence of Tolls and/or E-ZPass management Performs other duties as assigned by management Acts as an ambassador of the Delaware Memorial Bridge and always provides the highest level of customer service and professionalism

III. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Detailed knowledge of collection practices and procedures (i.e., cash and electronic toll collection operations) including reports and system monitoring devices Working knowledge of E-ZPass Electronic Toll Collection or CSC operations Ability to provide effective leadership to a diverse workforce in a challenging 24 x 7 operation Ability to handle multiple tasks in a fast-paced environment while maintaining an attitude of composure Ability to learn the DMB Toll Collection System and the Delaware River and Bay Authority’s Time, Attendance, and Scheduling System Demonstrated problem solving skills, including resolving difficulties with patrons and employees with ability to analyze data and evaluate factors to solve problems of a diverse nature and scope Ability to exercise judgment within generally defined practices and policies to select methods and techniques for obtaining solutions Knowledge of methodology to run computer systems and to troubleshoot minor computer equipment malfunctions Excellent computer skills to include knowledge of a variety of computer software programs including the Windows Office Suite (Word, Excel, Outlook, etc.) Effective oral and written communication skills Ability to handle confidential information with a high level of discretion and establish and maintain essential records and files Ability to provide superior customer service

IV. REQUIRED EDUCATION AND EXPERIENCE

Associate degree in business or a related field or equivalent work experience At least two (2) years of supervisory or management experience (transportation industry, call center, or customer service) At least one (1) year of customer service experience, including customer dispute resolution experience Demonstrated knowledge of cash collection system Five (5) years of toll collection system experience preferred

V. SPECIAL REQUIREMENTS

Subject to a background check Subject to a pre-employment physical examination and drug test Delaware River and Bay Authority requires all employees to have direct deposit with a financial institution to receive their bi-weekly pay Must be available to work shifts that support 24 x 7 operation This position is eligible for shift differential pay

Pay: $65,300.00 - $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

toll jobs in delaware

Toll Supervisor

TOLL SUPERVISOR - DELAWARE MEMORIAL BRIDGE - NEW CASTLE, DE

Flatbed & Conestoga CDL A OTR driver 33-34% from Gross

Newspaper Delivery Person in Bethany/Fenwick

In-Home Sales Representative

In-Home Sales Representative

CDL A Lease Purchase Truck Driver

CDL A Tanker Truck Driver - Home Weekly

CDL A Tanker Truck Driver - Home Weekly

Regional Dry Bulk Driver - Bear, DE

In-Home Sales Representative

Phlebotomist/Donor Collections Technician I - North Mobile

Sales Representative

Licensed Practical Nurse

CDL A Lease Purchase Truck Driver

Sales Representative

In-Home Sales Representative

Local CDL-A Truck Driver

Sales Representative

Motor Vehicle Associate I

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