Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —Huntingdon Valley, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
5d
Oral Surgery Receptionist
Paolino Oral and Facial Surgery Center —Wilmington, DE
- $25 - $27 an hour
- Part-time
- Private practice
- Dental office
- Surgery
- Profit sharing
- Paid holidays
Quick Apply
1d
Patient Services Associate Ob-Gyn Call Center
Penn Medicine —Radnor, PA
- Part-time
- Master's degree
- High school diploma or GED
- Outpatient
- Tuition reimbursement
Quick Apply
7d
Patient Services Representative - Main Hospital
Children’s Hospital of Philadelphia —Philadelphia, PA
- $21.05 - $26.35 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Children
Quick Apply
RADIOLOGY CLERK - FULL TIME - TEMPLE UNIVERSITY HOSPITAL
Temple University Health System —Philadelphia, PA
- Full-time
- Hospital
- High school diploma or GED
- Radiology
5d
Patient Services Associate I - Internal Medicine of Abington - Full-Time Days
Thomas Jefferson University and Hospitals —Horsham, PA
- Full-time
- Hospital
- Internal Medicine
- HIPAA
- AD&D insurance
- Disability insurance
12h
Patient Engagement Associate
Penn Medicine —Philadelphia, PA
- Full-time
- Remote
- Medical office experience
- High school diploma or GED
- Computer skills
- Tuition reimbursement
Quick Apply
Patient Services Associate
Penn Medicine —Radnor, PA
- Monday to Friday
- Master's degree
- High school diploma or GED
- Organizational skills
- Tuition reimbursement
Quick Apply
Patient Services Associate II ECHA - Family Medicine at Mayfair - Full-Time Days - Jefferson-Einstein
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- HIPAA
- High school diploma or GED
- Epic
- AD&D insurance
- Disability insurance
12h
Medical Receptionist
PainPoint Health —East Norriton, PA
- $28 an hour
- Full-time
- Vital signs
- OSHA
- 5 years
- AD&D insurance
- Paid holidays
Quick Apply
5d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Philadelphia, PA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
13h
Patient Service Representative I
Centers for Advanced Urology —Broomall, PA
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
6d
Patient Service Representative
Dermatology, Ltd. —Media, PA
- $20 - $25 an hour
- Full-time
- In-person
- Outpatient
- Entry level
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Services Rep II-Primary care
Nemours —Media, PA
- Full-time
- Word processing
- Computer literacy
- Primary Care
Radiology Aide- CT-Hospital of the University of Pennsylvania- HUP
Penn Medicine —Philadelphia, PA
- CPR Certification
- BLS Certification
- High school diploma or GED
- Tuition reimbursement
Quick Apply
Patient Services Outbound Representative
Philips —Malvern, PA
- $16 - $24 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Health savings account
- Employee stock purchase plan
Patient Service Representative
Bryn Mawr Medical Specialists Association —Bryn Mawr, PA
- $18 - $20 an hour
- Full-time
- Medical terminology
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
9h
Patient Services Associate - Patient Access ED - Hospital of the Univ of Penn Cedar - FT Evenings
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Associate's degree
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Surgical Center Medical Receptionist
PainPoint Health —Horsham, PA
- $28.50 an hour
- Full-time
- Surgery
- OSHA
- Float pool
Quick Apply
5d
Patient Services Associate II - Pulmonary (Montgomery County)
Thomas Jefferson University and Hospitals —Plymouth Meeting, PA
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- AD&D insurance
- Disability insurance
6d

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Client Services Representative (Temporary)

Baker Tilly Vantagen, LLC -
Huntingdon Valley, PA

Quick Apply

Job Details

Full-time
$15.97 - $41.00 an hour
5 days ago

Qualifications

Customer communication
Employee relationship building
Conflict de-escalation
High school diploma or GED
Ethernet
Data interpretation
Clinical confidentiality policies
Customer data entry

Full Job Description

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description:

We are looking to hire a temporary Client Services Representative to support our Benefits Administration team. This position will begin in September and run through March 2027.

Responsibilities:

Support large volumes of inbound and outbound contacts promptly.
Identify customer needs, clarify information, research issues and provide next steps and solutions.
Keep detailed records of contacts in the agent ticketing system.
Maintain ownership of contact experience and resolution for assigned casework.
Follow compliance guidelines and reference job aides when addressing varying topics.
Accurately and actively utilize the ticketing process to collaborate with team members and resolve assigned cases.
Maintain awareness of client updates, policy or procedure changes
Ability to meet or exceed established goals for both internal call monitoring audits, contact metrics, and client satisfaction surveys.
Project a professional attitude and positive image.
Build sustainable relationships with internal service partners.
Complete educational seminars to enhance knowledge, performance and maintain continuing educations requirements.
Demonstrate strong soft skills, including active listening, empathy, and adaptability. Anticipate customer needs and tailor responses accordingly.
Adhere to attendance and punctuality standards.
Adapt to change and meet the changing demands of the work environment.
Assist other department personnel as needed due to fluctuating workloads.
Compliance with HIPAA regulations and all Baker Tilly Vantagen guidelines.

Qualifications:

High School diploma required, associate's degree preferred.
2 years of customer service experience with high level of customer engagement in lieu of associate's degree.
A basic understanding of health insurance terminology is preferred.
Ability to effectively work in a remote contact center environment.
Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously.
A hard-wired ethernet connection is required – high- speed WIFI with consistent minimum download speeds of 100 mbps and upload speeds of 10 mbps. Live demonstration of this may be required.
Ability to work in high pressure environment and deal effectively with all customers including strong de-escalation skills.
Commitment to high quality service.
Excellent oral & written communication skills.
Ability to locate and interpret complex information from a variety of data sources.
Ability to work in a fast-paced production and quality environment to meet required standards
Ability to work a flexible 8.5-hour shift based on business needs. Scheduled work hours may vary from day to day, and employees will be notified of schedule changes in advance.
Shift start times may be as early as 8:00 a.m. Eastern Time (ET), and some shifts may begin later in the day and end as late as 8:00 p.m. ET. Candidates must be able to accommodate varying schedules within these operating hours.
Ability to follow scripts, procedures, client-specific guidelines, and compliance requirements.
Understanding of confidentiality expectations, including handling sensitive personal and health-related information.

The pay rate range for this job position is $15.97 to $41.00. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

Quick Apply

Refine Your Search

patient services representative jobs in delaware county, pa

Client Services Representative (Temporary)

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