Top 11 Guest service agent Jobs in Delphi In

Front Desk Agent
Holiday Inn Lafayette City Centre —Lafayette, IN
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent (Part Time)
Homewood Suites Lafayette —Lafayette, IN
- Part-time
- Computer literacy
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent - Holiday Inn
HI LAFAYETTE —Lafayette, IN
- $13 - $15 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Hotel Front Desk Agent and Night Audit
Best Western Plus —Lafayette, IN
- Part-time
- Hospitality
- Customer service
- Hotel
Quick Apply
10d
Night Auditor
White Lodging Services Corporation —West Lafayette, IN
- Weekends as needed
- Hotel
- Front desk
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
Night Auditor
Hampton Inn - Lafayette, IN —Lafayette, IN
- Part-time
- Hotel
- High school diploma or GED
- Team management
- Health savings account
- AD&D insurance
Quick Apply
Night Auditor
Residence Inn Lafayette —Lafayette, IN
- $16 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health savings account
- AD&D insurance
Quick Apply
Sales Associate
Little Green Apple Hallmark —Lafayette, IN
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
Quick Apply
Sales Leader
Little Green Apple Hallmark —Lafayette, IN
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Guest Service Supervisor
Drury Hotels Company LLC —Lafayette, IN
- Urgently hiring
- Sales
- English
- Mid-level
- Health insurance
- Dental insurance

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Front Desk Agent
Holiday Inn Lafayette City Centre —Lafayette, IN
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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Front Desk Agent
Courtyard Kokomo —Kokomo, IN
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
9d
Leasing Agent
RHM Real Estate Group —Columbus, OH
Willingness to achieve Fair Housing certification prior to interaction with prospects or residents. Immediately record all telephone and in-person visits in…
$20 an hour
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guest service agent jobs near delphi in

Front Desk Agent

Holiday Inn Lafayette City Centre -
Lafayette, IN

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications:

Education: High School diploma or equivalent.

Experience: Prior experience in a customer service role preferred.

Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Quick Apply

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guest service agent jobs in delphi in

Front Desk Agent

Front Desk Agent (Part Time)

Front Desk Agent - Holiday Inn

Hotel Front Desk Agent and Night Audit

Night Auditor

Night Auditor

Night Auditor

Sales Associate

Sales Leader

Guest Service Supervisor

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