Top 17 entry level technical support Jobs in delray beach fl

Desktop Support Technician
Ovation Workplace Services Inc —Coral Springs, FL
- $45,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
Technical Support
Fullsteam —West Palm Beach, FL
- $14 - $21 an hour
- Full-time
- Computer literacy
- Research
- Office
- On-the-job training
11d
Client Technology Assistant I
Palm Beach State College —Lake Worth, FL
- From $16.51 an hour
- Full-time
- Background check
- Classroom
- Writing skills
- Disability insurance
- Health insurance
IT Desktop Support
Axiom Technologies —Sunrise, FL
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Desktop Support Analyst
International Medical Industries —Pompano Beach, FL
- Weekends as needed
- Office
- Windows
- Driving
4d
IT Support Specialist
Entech Computer Services LLC —Fort Lauderdale, FL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
8d
Customer Service Representative -Onsite- Boca Raton, FL
Colibri Group —Boca Raton, FL
- $20 - $22 an hour
- Weekends as needed
- Spanish
- English
- Office
Quick Apply
IT Support Specialist
GA Telesis, LLC —Fort Lauderdale, FL
- Full-time
- Word processing
- Windows
- Bachelor's degree
10d
IT Support Specialist
Legends Global —Fort Lauderdale, FL
- Extended hours
- Azure
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Applications Support Specialist (Help Desk)
Empath Health —West Palm Beach, FL
- Full-time
- Microsoft Outlook
- Home Health
- Geriatrics
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Entech —Fort Lauderdale, FL
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
8d
Court Operations Trainer - Operations Systems & Training
Clerk of the Circuit Court & Comptroller, Palm Beach County —West Palm Beach, FL
- $43,888 a year
- Full-time
- Background check
- Classroom
- Pass drug screening
- Wellness program
- Paid holidays
Customer Service Representative
Kim Nava - State Farm Insurance Agency —Fort Lauderdale, FL
- $40,000 - $50,000 a year
- Full-time
- Spanish
- No experience needed
- English
- Paid holidays
- Paid time off
Quick Apply
Bilingual Client Technical Support: Portuguese/English
Interactive Brokers —Fort Lauderdale, FL
- Hybrid work
- English
- Office
- Windows
- Health insurance
- Dental insurance

More jobs to discover

Find similar jobs that you might be interested in.

IT Specialist
The Computer GuyZ —Coral Springs, FL
A valid, active driver’s license. Remote Support*: Utilize remote desktop tools to assist users with technical issues on their computers.
$15 - $20 an hour
Quick Apply
Managed Services Technical Analyst
INSPYR Solutions —Deerfield Beach, FL
Excellent written and verbal communication skills with the ability to communicate technical issues to technical and non-technical audiences.
$65 - $73 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Micro Center —Hilliard, OH
Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions.
Quick Apply
14d

Show more jobs in cities nearby

I want to receive the latest job alert for entry level technical support in delray beach fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

entry level technical support jobs near delray beach fl

Trainer jobs in West Palm Beach, FL

Desktop Support Technician jobs in Coral Springs, FL

IT Support Specialist jobs in Fort Lauderdale, FL

Customer Service Representative jobs in Boca Raton, FL

Technical Support jobs in West Palm Beach, FL

Customer Service Representative jobs in Fort Lauderdale, FL

Application Support Specialist jobs in West Palm Beach, FL

Technical Support jobs in Fort Lauderdale, FL

IT Support jobs in Sunrise, FL

Ai Trainer jobs in Boston, Ma

Corporate Trainer jobs in Denver, Co

Personal Trainer jobs in Madison, Wi

Athletic Trainer jobs in Colorado Springs, Co

Personal Trainer jobs in Tampa, Fl

Entry Level It Technical Support jobs in Florida

Desktop Support Technician jobs in Shelton, Ct

Desktop Support Technician jobs in Culver City, Ca

Desktop Support Technician jobs in Reston, Va

Chat Support jobs in Newark, Nj

Ekg Technician jobs in Chicago, Il

Desktop Support Technician

Ovation Workplace Services Inc -
Coral Springs, FL

Quick Apply

Job Details

Full-time
$45,000 - $49,000 a year

Qualifications

Endpoint Security
Computer operation
Smartphone (troubleshooting support)
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
iOS
Encryption
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Mobile device management
Productivity software
Desktop administration
Ticketing system technical support

Full Job Description

POSITION SUMMARY

The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.

Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system.

Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite.

Provide foundational support for macOS environments to assist users of Apple devices.

Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.

Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices.

Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability.

Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment.

Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software.

Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required.

Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions.

Support mobile device management (MDM) for iOS and Android devices within the enterprise environment.

Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities.

Experience

Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity.

Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11.

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential.

Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.

Experience with PC and laptop hardware installation, configuration, and troubleshooting.

Familiarity with enterprise antivirus and endpoint protection solutions.

Experience with helpdesk ticketing systems and IT service management practices.

Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices.

Familiarity with enterprise encryption solutions and Windows device management via Active Directory.

Strong analytical, problem-solving, and technical troubleshooting abilities.

Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs.

Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences.

Demonstrated commitment to delivering high-quality customer service to internal stakeholders.

Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities.

Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law.

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.

Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.

May require bending, kneeling, or crouching to install or service equipment.

Work is performed primarily in a standard office or data center environment with moderate noise levels.

May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.

Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance.

DISCLAIMER

This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Quick Apply

Refine Your Search

entry level technical support jobs in delray beach fl

Desktop Support Technician

Technical Support

Client Technology Assistant I

IT Desktop Support

IT Desktop Support Analyst

IT Support Specialist

Customer Service Representative -Onsite- Boca Raton, FL

IT Support Specialist

IT Support Specialist

Applications Support Specialist (Help Desk)

IT Support Specialist

Court Operations Trainer - Operations Systems & Training

Customer Service Representative

Bilingual Client Technical Support: Portuguese/English

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for entry level technical support in delray beach fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected