Top 9 911 call center Jobs in Denton, Tx

Public Safety Communications Dispatcher
City of Denton, TX —Denton, TX
- $28.06 - $43.22 an hour
- Weekends as needed
- Background check
- Spanish
- Writing skills
911 Dispatch Trainee (Public Safety Communicator Trainee)
DFW International Airport —Dallas-Fort Worth, TX
- $28.16 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- No experience needed
911 Dispatcher (Public Safety Communicator)
DFW International Airport —Dallas-Fort Worth, TX
- $35.16 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- English
911 Public Safety Dispatcher
City of Lewisville, TX —Lewisville, TX
- $57,037 - $76,435 a year
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Health savings account
- AD&D insurance
4d
Emergency Communications Officer
City of Frisco —Frisco, TX
- $54,066.22 - $78,395.98 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- English
Incident Response Specialist
First Responder Protective Services —Frisco, TX
- $20 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
11d
Nurse Navigator Supervisor
Global Medical Response —Lewisville, TX
- 8 hour shift
- RN License
- HIPAA
- Mid-level
Lifeguard
Grapevine Colleyville Independent School District —Grapevine, TX
- $15 an hour
- Part-time
- CPR Certification
- First Aid Certification
- 16+ years old

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911 Dispatcher/Communications Technician July 2026 Exam
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1d

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911 call center jobs near denton, tx

Public Safety Communications Dispatcher

City of Denton, TX -
Denton, TX

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Job Details

Full-time
$28.06 - $43.22 an hour

Benefits

Pension plan

Qualifications

Employee relationship building
Typing

Full Job Description

Summary

Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience.

*APPLICANTS PLEASE NOTE*
Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process.

Preliminary Interview Form

Skills Testing

Interviews

Personal History Statement (25 pages)

Background Investigation

Polygraph Examination

Psychological Evaluation

Health Assessment and Drug Screen

Responsible for answering all incoming emergency 911 calls using a computer-aided dispatch system to assist police, firefighters, paramedics, and animal services officers, answering incoming administrative lines, and giving pre-arrival medical instructions to callers.

Essential Functions and Other Important Duties

Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures
Assigns calls and report numbers
Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service
Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched
Confirms warrants for internal and external agencies
Monitors multiple radio channels and dispatches appropriate public safety personnel.
Ensures dispatch of officer requests for back-up or traffic-related assistance, etc.
Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary
Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations
Documents all 800 MHz radio transmissions
Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers
Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases
Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries
Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information
Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps
Maintains regular and punctual on-site attendance

Additional Duties:

Performs other duties as assigned

Job Requirements

Minimum Qualifications/Acceptable Equivalency:

High School diploma or GED equivalent
Must be able to type at least 40 words per minute corrected

Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job

Core Competencies:

Ability to communicate effectively both verbally and in writing
Ability to form and maintain effective relationships with coworkers and customers

Preferences:

Bilingual in Spanish and English
Prior experience as a Telecommunicator in a Law Enforcement Center

Conditions of Employment:

Must pass a drug test, credit history check, criminal history background check, and social security number verification check
Must pass the CritiCall Skills Assessment
Must attend and successfully complete in-service training schools
Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment.
Must have no Class A or Class B misdemeanor convictions in the past (10) years
Must have no felony convictions
Must pass polygraph exam, psychological exam, and credit check
Must pass a hearing test
Must pass a typing test with 40 words per minute corrected
Must meet civilian hiring standards of the Denton Police Department
A personal history statement must be submitted with each application (thorough background check)
Must be able to work rotating shifts, nights, weekends, and holidays
Please note Public Safety Dispatchers and Non-civil service Fire Department employees that are under the age of 36 at the time they are hired will be placed in the Fire Pension Plan.

Environmental Factors and Conditions/Physical Requirements

Physical Requirements:
Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.

Sedentary – lifting no more than 10 pounds
Light – lifting no more than 20 pounds; carry up to 10 pounds
Medium – lifting no more than 50 pounds, carry up to 25 pounds
Heavy – lifting no more than 100 pounds, carry up to 50 pounds
Very Heavy – lifting more than 100 pounds, carry more than 50 pounds

Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.

Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)

Task: Code:
1. Standing: M
2. Sitting: E
3. Walking: M
4. Lifting: I
5. Carrying: I
6. Pushing/Pulling: A
7. Overhead Work: I
8. Fine Dexterity: A
9. Kneeling: M
10. Crouching: I
11. Crawling: A
12. Bending: A
13. Twisting: A
14. Climbing: M
15. Balancing: I
16. Vision: E
17. Hearing: E
18. Talking: E
19. Video Display: E
20. Other:

Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls.

Environmental Factors:
The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations.

This job description is not an employment agreement, contract agreement, or contract.
Management has exclusive right to alter this job description at any time without notice.

ADA/EOE/ADEA

E-Verify:
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

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Refine Your Search

911 call center jobs in denton, tx

Public Safety Communications Dispatcher

911 Dispatch Trainee (Public Safety Communicator Trainee)

911 Dispatcher (Public Safety Communicator)

911 Public Safety Dispatcher

Emergency Communications Officer

Incident Response Specialist

Nurse Navigator Supervisor

Lifeguard

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