Title: Senior Director Enrollment Communications & Engagement
Employee Classification: Sr Dir Enrollment Comms
Campus: University of North Texas
Division: UNT-Enrollment Management
SubDivision-Department: UNT-Enrollment Management -Gen
Department: UNT-Vice President Enroll Mgmt-164200
Job Location: Denton
Salary: Salary commensurate with experience
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Department Summary
The Division of Enrollment is committed to the support and realization of the University of North Texas' strategic enrollment goals. The division is dedicated to recruiting, enrolling, and retaining a highly talented community who will graduate and contribute greatly to the state of Texas and communities beyond.
Position Overview
The Senior Director Enrollment Communications & Engagement is a division level position that leads the planning, implementation, and oversight of internal and external communications in support of the mission, priorities, and goals of the Division and the University. In alignment with the vision and direction of divisional leadership, the role advances communication strategies, oversees messaging and engagement efforts, promotes standards and best practices, and evaluates outcomes to strengthen effectiveness, consistency, and user experience across communication channels. This position leads cross-functional initiatives, supports strategic priorities, and ensures communication efforts are aligned with institutional messaging, branding expectations, and UNT System policies and procedures.
Minimum Qualifications
Bachelor's and eight years of closely related professional experience; or any equivalent combination of education, training, and experience.
Knowledge, Skills and Abilities
- Knowledge of effective managerial methods and techniques to establish and maintain an effective workforce.
- Ability to plan, assign and supervise the work of subordinates.
- Ability to conceptualize and make sound business decisions.
- Strong presentation skills.
- Strong problem-solving skills.
- Strong critical thinking skills.
- Strong planning and project management skills.
- Ability to communicate effectively with various stakeholders both verbally and in writing.
- Ability to develop and maintain effective working relationships.
Preferred Qualifications
Required License/Registration/Certifications
Job Duties
- Provides leadership for enrollment communications, ensuring alignment with divisional priorities and accountability for measurable outcomes related to recruitment and retention.
- Oversees communication planning, content oversight, and editorial direction across multiple technology platforms to ensure timely, accurate, and audience appropriate messaging that supports enrollment goals, institutional priorities, and established branding and messaging standards.
- Directs strategic communication and outreach efforts designed to support movement of students through key stages of the enrollment lifecycle, with responsibility for assessing communication effectiveness and recommending improvements based on performance data and identified needs in collaboration with campus stakeholders.
- Directs employee communication initiatives that support awareness of divisional priorities, strengthen internal communication practices, and contribute to professional development, engagement, and organizational effectiveness in accordance with University and UNT System policies and procedures.
- Serves as a strategic partner to division leadership and external partners in the development of communication priorities and implementation plans that support recruitment, retention, student success, and other division and University objectives.
- Develops and oversees processes for evaluating communication effectiveness using assessment methods, performance indicators, reporting tools, and continuous improvement practices, and uses findings to inform decision making, planning, and resource alignment.
Physical Requirements
Communicating with others to exchange information.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
Monday - Friday, 8am-5pm. Some evenings and weekends as required to meet unit deadlines.
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
