Top 10 It helpdesk Jobs in Denton Tx

Cross Functional IT Support Specialist
University of North Texas —Denton, TX
- $38,523.60 a year
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
Information Technology Support Specialist
The King's University —Southlake, TX
- Part-time
- Classroom
- Mid-level
- Windows
Quick Apply
Technical Support - Tier 1
Sena Technologies Inc —Irving, TX
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
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Learning Technology Consultant
7-Eleven —Irving, TX
- System design
- Mid-level
- Organizational skills
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Analyst, Travel & Corporate Card
Dave & Buster's —Coppell, TX
- $50,940 - $67,920 a year
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
- Travel reimbursement
- Health insurance
ChromeOS Support Specialist
Blue Learning —Lewisville, TX
- Full-time
- Customer service
- Mid-level
- Windows
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1d
IT Support Specialist
myIT.com —Bedford, TX
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- Windows
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Website Support Specialist
Apex Service Partners —Irving, TX
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Paid holidays
- Disability insurance
Help Desk Support Specialist
DuraServ Corp —Coppell, TX
- Full-time
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance

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Cross Functional IT Support Specialist

University of North Texas -
Denton, TX

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Job Details

Full-time
$38,523.60 a year

Qualifications

Computer operation
Mobile device support
Software deployment
Equipment installation
Hardware maintenance
Mid-level
Printer (troubleshooting support)
Software installation
User training (technical support)
3 years
Company vehicle operation
Change management for system development
Desktop (troubleshooting support)
Distributed systems
Help desk systems
Customer service knowledge base
Application Maintenance
Phone call management
Cross-functional collaboration
Associate's degree
Mobile devices

Full Job Description

Title: Cross Functional IT Support Specialist

Employee Classification: Cross Funct IT Support Spec

Campus: University of North Texas

Division: UNT-Information Technology

SubDivision-Department: UNT-Enrollment Operations

Department: UNT-Administrative IT Services-150100

Job Location: Denton

Salary: $38,523.60

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

Administrative Information Technology Services (AITS) is uniquely positioned to support the University's mission by providing the primary university-wide, shared resources of computing hardware, software, data and voice communications, and technology professional personnel on campus. AITS is called upon to provide computing and electronic communications resources when it can do so more effectively or more efficiently than separate units.

Position Overview

To work as a flexible member of the AITS Support team and to maintain and troubleshoot Help Desk support issues. This employee will provide first and second level technical support, will assist in the upgrade, installation, and maintenance of equipment and software, and will utilize the call tracking system to document all work performed. This position will work closely with the network team to ensure workstations are properly prepared. The employee will provide technical support for all PCs, Laptops and Mobile devices and all end user support in the AITS Support area.

Minimum Qualifications

Associate's degree in related field and three years of related computing work experience; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Prior experience with specific systems, equipment and software may be specified as needed by the department. Knowledge of principles of computing and communications networks, and characteristics of computing hardware and software used in distributed environment. Ability to operate computer keyboards and to install computer hardware. Ability to assimilate, retain and utilize technical and applications-oriented information.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Prior experience working in a technical Help Desk environment. Prior experience answering phones in a technical Help Desk environment. Excellent organizational and computer skills.

Required License/Registration/Certifications

Job Duties

Assist with training Helpdesk personnel
Oversee the movement of computer equipment
Assist with Infrastructure Change Management
Complete special projects as assigned
Workstation Deployments
User Support
Printer Support
Work Documentation
Departmental Liaison
Knowledgebase Maintenance

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 50 pounds.
Moving about to accomplish tasks or moving from one worksite to another.
Repeating motions that may include the wrists, hands and/or fingers.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

In person Monday through Friday 8-5

Driving University Vehicle

Yes

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

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Refine Your Search

it helpdesk jobs in denton tx

Cross Functional IT Support Specialist

Information Technology Support Specialist

Technical Support - Tier 1

Learning Technology Consultant

Analyst, Travel & Corporate Card

ChromeOS Support Specialist

IT Support Specialist

Website Support Specialist

Help Desk Support Specialist

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