Top 159 It support Jobs in Denton Tx

Technical Support Representative
HomePro —Carrollton, TX
- $20 - $24 an hour
- Full-time
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Pharmacy Support Account Manager
Liberty Software —Lewisville, TX
- From $29 an hour
- Overtime
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
System Administrator
University of North Texas —Denton, TX
- $51,744 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid time off
- Flexible schedule
11d
Computer Technician
Lake Dallas Independent School District —Lake Dallas, TX
- $22.79 - $30.97 an hour
- Full-time
- Heavy lifting
- Mid-level
- High school diploma or GED
Computer Technician
Lake Dallas Independent School —Lake Dallas, TX
- $22.79 - $30.97 an hour
- Full-time
- Heavy lifting
- Mid-level
- High school diploma or GED
Desktop Support Analyst - Irving, Texas (Hybrid)
Reprise Financial —Irving, TX
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Office
- Paid parental leave
- Health savings account
Quick Apply
9d
IT Helpdesk Associate (Dallas)
Veho —Flower Mound, TX
- $60,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
1d
Senior Desktop Support Technician
Cain Watters & Associates, LLC —Frisco, TX
- $31 - $40 an hour
- Weekends as needed
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
IT Support Specialist- Tier I (Weekend)
Edge Communications —Plano, TX
- $22 - $24 an hour
- Full-time
- Office
- Entry level
- Disability insurance
- Health insurance
Quick Apply
IT Support Technician
Fidelity TalentSource —Westlake, TX
- Email
- Windows
- Organizational skills
- Experience equivalent to degree accepted
IT Support Lead
Raising Cane's —Plano, TX
- Full-time
- Office
- Senior level
Quick Apply
IT Support Associate II, OTS
Amazon.com Services LLC —Carrollton, TX
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
10d
Desktop Support Analyst
CLARK Material Handling Company —Flower Mound, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Technical Support Specialist - Entry Level
Thomas J Henry Law, PLLC —Irving, TX
- Full-time
- Criminal background check
- 2 years
- Entry level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
GoodLeap —Plano, TX
- $58,400 - $67,700 a year
- Full-time
- Mid-level
- Windows
- 3 years
16h
IT Specialist
Healthmark Group —Addison, TX
- $19 - $24 an hour
- Full-time
- Inventory management
- HIPAA
- Mid-level
Quick Apply
IT Technician (Tier 1)
Cantex Continuing Care Network —Carrollton, TX
- Full-time
- Mid-level
- Office
- Windows
- Continuing education credits
- Health insurance
Quick Apply
IT Support Analyst
The Loan Store, Inc. —Plano, TX
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
IT/Desktop Support Technician
Liberty Software —Grapevine, TX
- From $25 an hour
- HIPAA
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Senior Technology Specialist (226 Days)
Keller ISD —Fort Worth, TX
- $237.00 - $285.42 an hour
- Full-time
- School experience
- Mid-level
- Office

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it support jobs near denton tx

Technical Support Representative

HomePro -
Carrollton, TX

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Job Details

Full-time
$20 - $24 an hour

Benefits

Paid holidays
Health insurance
On-site gym
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
High school diploma or GED

Full Job Description

This is an on site position in Carrollton, TX

HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and security solutions. This role is ideal for someone with hands-on experience in home automation, alarm systems, and integrated technologies.

Key Responsibilities

Act as the primary technical resource for internal teams and HomePro clients through inbound and outbound call, email, and SMS support.
Manage escalated support cases involving HomePro-installed systems such as security panels, surveillance cameras, smart thermostats, lighting controls, door locks, and sensors.
Diagnose and resolve connectivity issues across Z-Wave and Wi-Fi-enabled devices.
Monitor and address connectivity concerns reported by service vendors and monitoring partners.
Guide customers through mobile app setup, remote access configuration, and system synchronization.
Partner with field technicians to troubleshoot installation challenges and ensure optimal system performance.
Log all support interactions in the Odoo CRM system and escalate unresolved issues to Tier 3 or engineering partner teams.
Support internal knowledge sharing by contributing to documentation and assisting in the training of Tier 1 representatives.

Skills and Qualifications

2–4 years of technical support experience, preferably in smart home or residential security systems.
Familiarity with platforms such as Alarm.com, Control4, Honeywell and Clare.
Strong understanding of networking fundamentals and home automation protocols.
Excellent communication and customer service skills, verbal and written.
Strong problem-solving skills and technical acumen.
Experience with CRM / ticketing systems is beneficial.
Ability to work effectively within a team as well as independently.
Customer-focused with a passion for delivering quality service.

Educational and Experience Requirements

High school diploma or GED required; additional technical certifications are advantageous.
Minimum of 1-year experience in a similar support role is preferred.
Familiarity with CRM software and ticketing systems is beneficial.

Benefits and Compensation

Competitive salary with opportunities for advancement.
Comprehensive benefits package including medical, dental, and vision coverage.
401(k) plan with company match.
Generous paid time off and company-recognized holidays.
Access to on-site gym facilities and other employee wellness programs.
Discounts on company products and services.

Job Type: Full-time

Company Website: www.HomeProTech.com

We are an equal opportunity employer and value diversity at our company. We do not

discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age,

marital status, veteran status, or disability status.

TX DPS: B09309 - Fire License: ACR-1757869 M#228511 - Electrical: TECL#32568

Apply Now

Refine Your Search

it support jobs in denton tx

Technical Support Representative

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I want to receive the latest job alert for it support in denton tx

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