Top 20 Service desk analyst Jobs in Denton Tx

Desktop Support Analyst II
Catalyst Corporate Fede —Plano, TX
- Full-time
- Mid-level
- Office
- Analysis skills
- Free parking
- AD&D insurance
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2d
IT Help Desk Analyst
Republic Finance —Plano, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
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Service Specialist II
XPERTECHS —Plano, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
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IT Service Desk Lead
Performance Food Group —Westlake, TX
- $27 - $32 an hour
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Employee stock purchase plan
- Health insurance
13d
Technical Analyst – MSP Experience is a Must
Fults & Associates —Grapevine, TX
- Full-time
- Hybrid work
- Google Workspace
- Clean driving record
- Azure
- Health insurance
- Dental insurance
IT Business Analyst-1
Health One Alliance, LLC —The Colony, TX
- Full-time
- Microsoft Word
- Background check
- Pass drug screening
- Wellness program
- Health savings account
Bilingual Service Desk Engineer
LTM —Frisco, TX
- $55,000 - $60,000 a year
- Spanish
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Paid holidays
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3d
IFS Business Analyst
Natural Gas Services Group, Inc —Southlake, TX
- Email
- Background check
- 5 years
- ERP systems
- Health savings account
- AD&D insurance
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Learning Technology Consultant
7-Eleven —Irving, TX
- System design
- Mid-level
- Organizational skills
9d
Senior Business Systems Analyst
Solera —Westlake, TX
- Full-time
- Computer science
- Computer Science
- 5 years
AI Enablement and Practice Support Specialist
TRAVELING COACHES INC —Plano, TX
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
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AI Enablement and Practice Support Specialist
Traveling Coaches —Plano, TX
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Accounting Manager, (MDM)
Darling Ingredients Inc. —Irving, TX
- Full-time
- Microsoft Word
- Oracle
- Mid-level
Quick Apply

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service desk analyst jobs near denton tx

Desktop Support Analyst II

Catalyst Corporate Fede
Plano, TX

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Job Details

Full-time
2 days ago

Benefits

Free parking
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Vision insurance
401(k) matching
Volunteer time off
Credit union membership
Life insurance

Qualifications

Desktop computer repair
Mobile device support
Network hardware support
Laptop (troubleshooting support)
IT system monitoring
iOS
Software implementation
Hardware maintenance
Equipment troubleshooting
Employee relationship building
Operating system updates
Android
Network infrastructure
Virtualization tools
Cisco routers/switches implementation
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Computer management
Requirements analysis
Telecommunications systems
Server virtualization
Systems analysis
Desktop administration
Mobile devices

Full Job Description

Full Time, Permanent Opportunity for ACH Specialist (Must be local to Plano, TX)

Catalyst and Your Career

Catalyst is igniting change and unlocking new possibilities for credit unions and the members they serve. Whether through innovative payments, asset management or liquidity solutions, we’re passionate about transforming goals into achievements and helping credit unions grow.

To accomplish this, we actively pursue talented individuals capable of making a positive impact on member credit unions, and we do our best to retain these employees. Among the ways we do this are generous benefits, a safe work environment and promotion of a strong work-life balance. We believe in our employees’ success, and the average employee tenure of 14 years suggests that our employees feel the same way!

The Work Itself

This position assures the timely deployment and maximum availability of the desktop infrastructure by analyzing the individual desktop environments and making configuration decisions regarding operating systems, system applications, environmental variables and desktop hardware. Design, document, and implement improvements to the desktop support processes and functions. This position will participate in major and complex projects and perform problem diagnosis of the desktop environments. This position schedules and performs routine and weekend support and may be called upon to provide after-hours support. This position will also be the on-call contact as needed.

The Desktop Support Analyst II must have a high level of analytical ability and technical knowledge. Essential functions include being responsible for direct support of a desktop environment which includes, but is not exclusive to: personal computers, virtual desktops, laptops, tablets, printers, smartphones, cloud environment, and telephones. This position will develop guidelines, manage and monitor desktop vulnerabilities, deployment systems, and desktop standardization. The candidate must be proficient at analyzing and documenting customer request requirements and problem symptoms to make recommendations and implement moves, additions, changes, and maintenance of desktop equipment as well as internal data and telecommunication wiring infrastructure. Customer service skills are critical for this position.

In addition, the position requires that the candidate participate in the resolution of daily support request assigned in ITSM system. This position will serve as a technical resource in the use of current and future enterprise software applications. The Desktop Support Analyst II will provide support, including training and mentoring, to all members of the Help Desk team as well as end users.

The Desktop Support Analyst II must be able to follow oral and written directions. Must be self-motivating and able to work with minimum direction and must be able to prioritize assigned workloads and effectively complete projects and priorities.

The Talent You Bring

The Essential Requirements:

4+ years of desktop support experienceBasic computer and office skills
VMWare experiencec.
Thorough knowledge and practical experience in updating, configuring, and troubleshooting PC/MAC operating systems (primarily Windows 11 and iOS)
Advanced knowledge of supporting workstations in a virtual environment
Thorough knowledge and practical experience in updating, configuring and supporting Cisco telecommunication infrastructure
Advance knowledge of Help Desk monitoring software (ITSM)
Advanced Smartphone experience (iOS and Android)
Firm understanding of implementation techniques and sustainment requirements for desktop, network, and server environments
Demonstrated ability to perform analysis and make decisions that provide innovative and effective solutions for moderate technical problems
Must be able to follow oral and written directions
Must be self-motivating and able to work with minimum direction
Must be able to prioritize assigned workloads and effectively complete projects and priorities
Attention to detail, administration, and demonstrated organizational skills are required
Strong verbal, written, listening, and communication skills
Demonstrated ability to establish and maintain productive working relationships with all levels of employees
Must be flexible and highly receptive to change

Additional skills and experience are a plus:

4-year degree in Information Systems or related field
Experience with application virtualization
VMware certification

How We'll Have Your Back

Catalyst Corporate’s compensation structure offers market-competitive base pay. However, Catalyst's full compensation package is more than just your paycheck and is meant to support and improve your personal and professional life, including:

Time Away: Federal Holidays, Vacation, Sick Time, and Parental Leave, as well as time off for volunteering.
Planning for the Future: 401K retirement savings plan with matching and company contributions.
Supporting your Health & Well-Being: Flexible health and insurance options, including Medical, Dental, and Vision Insurance choices, Long and Short-Term Disability Insurance, Life Insurance, Supplemental Life and AD&D Insurance, as well as a Flexible Spending Account.
Building a Family: We were named “Best Place for Working Parents” since 2021 due to our commitment to family-friendly policies and practices.
Work-Life Integration: Other benefits include credit union membership, a casual work environment, paid covered parking, and an onsite fitness facility with showers. In addition, we also offer access to a variety of onsite services, such as a massage therapist and personal trainer, car wash and detail service, vehicle refueling service, and food delivery service.

Who We Are

With innovative payments, asset management and liquidity solutions, Catalyst is unlocking new possibilities for credit unions across the nation, and the members they serve. We are passionate about transforming goals into achievements and helping credit unions grow. Discover why more than 1,500 credit unions are using Catalyst’s solutions today: catalystcorp.org.

Catalyst is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

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Refine Your Search

service desk analyst jobs in denton tx

Desktop Support Analyst II

IT Help Desk Analyst

Help Desk Analyst

Service Specialist II

IT Service Desk Lead

Technical Analyst – MSP Experience is a Must

IT Business Analyst-1

Bilingual Service Desk Engineer

IFS Business Analyst

Learning Technology Consultant

Senior Business Systems Analyst

AI Enablement and Practice Support Specialist

AI Enablement and Practice Support Specialist

Accounting Manager, (MDM)

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