Top 82 Client services associate Jobs in Denver, Co

PBM Client Success Associate
Rightway —Denver, CO
- $55,000 - $75,000 a year
- Remote
- Google Workspace
- Mid-level
- Bachelor's degree
Quick Apply
Client Service Associate / Administrative Assistant
New City Family Office —Golden, CO
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Associate Director, PBM Client Services
Healthcare Support —Denver, CO
- $150,000 - $187,000 a year
- Monday to Friday
- Hybrid work
- 6 years
- Office
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
5th Grade (Reading) Tutor Part-Time In Client's Home $21/Hour
Club Z! Tutoring —Lone Tree, CO
- $21 an hour
- Part-time
- Background check
- Computer literacy
- Teaching Certification
Quick Apply
5d
Insurance Agent- Sales, Customer Service
Freeway Insurance Services America, LLC —Aurora, CO
- $17.29 - $20.00 an hour
- Urgently hiring
- Spanish
- English
- High school diploma or GED
- Paid training
- Disability insurance
Quick Apply
13d
Client Services Associate
PTMA Financial Solutions —Denver, CO
- $27 - $32 an hour
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
Quick Apply
6d
Client Service Associate
BOK Financial —Denver, CO
- $65,000 - $75,000 a year
- Research
- Mid-level
- Office
2d
Client Success Associate, Navigation
Rightway —Denver, CO
- $64,000 - $80,000 a year
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Client Success Associate
Grantd Equity Inc. —Denver, CO
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Customer service
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
3d
Client Service Associate
Beacon Pointe Advisors LLC —Denver, CO
- $55,000 - $60,000 a year
- Office
- Finance
- Analysis skills
Client Services Associate
TBK Bank —Denver, CO
- $19.29 - $22.67 an hour
- Full-time
- 18 years or older
- English
- Office
- Health insurance
- Dental insurance
Client Services Associate
Triumph Financial —Denver, CO
- $19.29 - $22.67 an hour
- Full-time
- 18 years or older
- English
- Office
- Health insurance
- Dental insurance
Associate Client Advocate
WTW —Denver, CO
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Analysis skills
- Presentation skills
- Paid jury duty
- Health savings account
Client Services Associate
Alternatives Colorado —Denver, CO
- $23 - $25 an hour
- Part-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
13d
Senior Associate, Client Relations Specialist - HYBRID
SS&C Technologies —Denver, CO
- $45,000 - $115,000 a year
- Online Application
- Word processing
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Client Management Associate II
CAPTRUST —Greenwood Village, CO
- $65,000 - $72,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Office
- Health savings account
- Disability insurance
Client Service Specialist
Mittera Group Inc —Denver, CO
- $58,000 - $65,000 a year
- Full-time
- In person
- 18 years or older
- Basic math
- Research
- AD&D insurance
- Disability insurance
Client Associate-2
IMA Financial Group —Denver, CO
- $60,000 - $70,000 a year
- 1 year
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Associate Director, Client Partner (DentaQuest) - Denver, CO
Sun Life —Denver, CO
- $101,700 - $152,600 a year
- Microsoft Outlook
- Sales
- Computer literacy
- AD&D insurance
- Disability insurance
Client Service Associate - Non-Registered
Stifel —Greenwood Village, CO
- $47,000 - $62,000 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
3d

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PBM Client Success Associate

Rightway -
Denver, CO

Quick Apply

Job Details

$55,000 - $75,000 a year

Qualifications

Benefits administration
Google Workspace
Customer communication
Performance dashboards
Customer relationship building
Spreadsheets
Mid-level
Managing clients in a customer support role
Documentation tools
Bachelor's degree
Client retention
Issue tracking
Data analytics
Progress management
Productivity software
Cross-functional collaboration
Account management
Communication skills
Cross-functional communication
Time management

Full Job Description

ABOUT THE ROLE:

As a Client Success Associate, you provide operational team support behind the scenes of the client relationship, working through day-to-day account and service matters and owning those issues through resolution. The Client Success Associate acts as the liaison between the client-facing client success team and cross-functional internal teams, including but not limited to member support and pharmacy navigation. Excellent communication skills are required to understand our clients' needs and support long-lasting, mutually beneficial relationships with our key business stakeholders.

Client Success Associates support the client relationship through effective written and verbal correspondence, and strong listening and comprehension skills. Client Success Associates maintain a high level of client service by executing accuracy, responsiveness, reliability, and professionalism in every interaction, and demonstrate excellent service through resourcefulness and initiative. Responsibilities include managing the resolution status of routine to complex requests tied to our clients' business needs.

WHAT YOU'LL DO:

Case tracking and resolution — Engage internal departments, tools, and client resources, including submitting data analytics tickets and pulling and interpreting reporting dashboards, to drive outstanding issues from open to resolution while providing routine updates to the client success team. Utilize the Client Success Platform to track and complete assigned tasks.
Driving practical and creative solutions — Think critically about complex situations to find the best outcome for clients and members.
Engaging the right resources — Communicate information at varying levels of complexity and stages of progress, and bring in the internal resources best suited to drive issue resolution.
Working within deadlines and client guarantees — Drive issues to resolution promptly and help ensure all client performance guarantees are met.
Supporting the client success team — Provide operational and administrative support to client success, including prepping materials, tracking follow-up items, and maintaining ongoing documentation that keeps the client relationship running smoothly.

WHO YOU ARE:

A bachelor's degree is preferred.
A minimum of two years of client success or healthcare/PBM experience is preferred, or any combination of education and experience that would provide an equivalent background.
Experience and knowledge in healthcare, PBM, or benefits administration preferred.
Excellent organizational and time management skills.
Excellent verbal and written communication skills.
Working knowledge of Excel and other Microsoft Office or Google Workspace applications preferred.
Ability to analyze, interpret, and develop solutions effectively.
Ability to work independently within a fast-paced environment with quick turnarounds.
Minimal travel may be required.

COMPENSATION: $55,000 - $75,000 annually, in addition to bonus and equity

Compensation offered will be determined by geographic location, experience, and qualifications.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a "yes, and" mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.

Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.

Quick Apply

Refine Your Search

client services associate jobs in denver, co

PBM Client Success Associate

Client Service Associate / Administrative Assistant

Associate Director, PBM Client Services

5th Grade (Reading) Tutor Part-Time In Client's Home $21/Hour

Insurance Agent- Sales, Customer Service

Client Services Associate

Client Service Associate

Client Success Associate, Navigation

Client Success Associate

Client Service Associate

Client Services Associate

Client Services Associate

Associate Client Advocate

Client Services Associate

Senior Associate, Client Relations Specialist - HYBRID

Client Management Associate II

Client Service Specialist

Client Associate-2

Associate Director, Client Partner (DentaQuest) - Denver, CO

Client Service Associate - Non-Registered

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