Top 5910 customer experience manager Jobs in denver, co

Denver Air Connection Above Wing Manager
Denver Air Connection —Denver, CO
- $28 - $33 an hour
- Weekends as needed
- Background check
- Working with individuals with disabilities
- Inventory management
- Paid training
- Health insurance
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Oncology Territory Manager, Lung - Denver S
Daiichi Sankyo, Inc. —Denver, CO
- $146,400 - $219,600 a year
- Call employer
- Microsoft Outlook
- Mid-level
- Driver's License
Western Regional Sales Manager
Nulite Lighting —Denver, CO
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Oracle
- Up to 50% travel
- Health insurance
- Dental insurance
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Fire Inspections Manager
National Fire & Safety —Denver, CO
- $110,000 - $130,000 a year
- Full-time
- Background check
- Clean driving record
- Construction site
- Health savings account
- Health insurance
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Assistant Community Manager
Ross Management LMG, LLC —Denver, CO
- $20 - $23 an hour
- Part-time
- Microsoft Word
- Background check
- Customer service
- Paid holidays
- Paid time off
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Manager, Operations
Angi —Denver, CO
- $80,000 - $120,000 a year
- Full-time
- Remote
- SQL
- Senior level
- Health insurance
- Dental insurance
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RN Nurse Case Manager
Support, Inc. —Denver, CO
- $32.50 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- COVID-19 protective measures
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Quality Manager
Mountain Man Welding and Fabrication, Inc. —Denver, CO
- $40 - $50 an hour
- Overtime
- 5 years
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
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Business Development Manager (Applications Sales Engineer)
Linde —Denver, CO
- $88,875 - $130,350 a year
- Full-time
- Background check
- Up to 50% travel
- 5 years
- Health savings account
- Paid holidays
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Manager, Maintenance Control (Aviation)
Frontier Airlines —Denver, CO
- 8 hour shift
- Background check
- Management
- Maintenance
- Health savings account
- Paid holidays
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Quality Systems Supervisor
Bimbo QSR —Denver, CO
- $78,263 - $101,706 a year
- Full-time
- Customer service
- Bachelor of Science
- ERP systems
- Health savings account
- Health insurance
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Assistant Triage Nurse Manager (LPN)
Summit Medical Consultants LLC —Greenwood Village, CO
- $58,000 - $62,000 a year
- 8 hour shift
- Background check
- Nursing
- Customer service
- Health savings account
- Health insurance
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Nurse Manager, OR Clinical Nursing
AdventHealth Porter —Denver, CO
- $88,185.53 - $164,017.31 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid parental leave
- Disability insurance
LCSW Clinical Supervisor
The Delores Project —Denver, CO
- $66,000 - $76,000 a year
- Weekends as needed
- Background check
- Spanish
- Psychiatry
- Health savings account
- Paid holidays
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8d
Bilingual Human Resources Manager
MP Contracting —Denver, CO
- $85,000 - $95,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
Plumbing Manager
Master Rooter Plumbing LLC —Denver, CO
- $80,000 - $105,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Health insurance
Quick Apply
14h
Design Manager, NA
Vantage Data Centers Management Company LLC —Denver, CO
- $145,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Ability to climb stairs
- Contracts
- AD&D insurance
- Disability insurance
Quick Apply
Manager, Electrical
Roeslein & Associates —Louisville, CO
- $95,085 - $118,857 a year
- Full-time
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
Commercial Roofing Sales/Project Manager
Confidential —Denver, CO
- $60,000 - $100,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Fuel card
- Paid holidays
Quick Apply
5d
Sales Manager
Rickenbaugh Cadillac —Denver, CO
- $130,000 - $160,000 a year
- 8 hour shift
- Clean driving record
- Management
- Sales
- Paid training
- Health insurance
Quick Apply

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customer experience manager jobs near denver, co

Denver Air Connection Above Wing Manager

Denver Air Connection -
Denver, CO

Quick Apply

Job Details

Full-time
$28 - $33 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
401(k) 4% Match
On-the-job training
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Team leadership
Workplace dispute resolution
Reporting and dashboarding tools
Leading team collaboration initiatives
Productivity software

Full Job Description

Key Lime Air/Denver Air Connection Above Wing Manager

We are an established and growing regional airline headquartered at Denver International Airport, with more than 27 years of experience operating as a Part 121 and Part 135 air carrier. Our operations include cargo service, private charters, and scheduled passenger service under our Denver Air Connection brand.

This leadership role is critical to ensuring safe, compliant, and customer-focused station operations while maintaining exceptional on-time performance.

Location: Denver International Airport

Starting Salary: $28.00-$33.00 an hour

Benefits:

Employer paid health, vision, dental, and life insurance for the employee
Matching 401k up to 4%
Accruing PTO days, a maximum of 18 days per year
Flight benefits through ZED program

Position Overview

The Above Wing Manager is responsible for the overall performance, safety, and compliance of above wing operations. This individual serves as the primary operational leader for passenger services, gate operations, and customer experience, ensuring seamless coordination between departments and external stakeholders.

Operational Leadership

Direct and oversee all above wing activities including ticketing, gate operations, boarding, and customer service functions.
Drive operational performance metrics including on-time departures, completion factor, and customer satisfaction.
Serve as the station’s operational decision-maker during irregular operations (IROPs) weather events, diversions, and delays.
Coordinate closely with Flight Operations, Maintenance, Dispatch, Ground Handling, and Airport Authority personnel to ensure efficient aircraft turns.
Ensure proper weight and balance communication and documentation procedures are followed.

Safety & Compliance

Enforce full compliance with FAA, DOT, TSA, and company policies and procedures.
Conduct routine audits and observations to ensure regulatory and procedural adherence.
Lead safety reporting initiatives and promote a proactive safety culture.
Investigate and document incidents, irregularities, and customer claims as required.

Team Leadership & Development

Train, coach, and develop station agents and supervisors.
Conduct performance evaluations and provide ongoing feedback.
Develop shift coverage plans and contingency staffing strategies.
Foster a culture of accountability, professionalism, and teamwork.

Customer Experience

Manage and resolve escalated passenger issues with professionalism and sound judgement.
Ensure ADA compliance and proper handling of passengers with special needs.
Oversee denied boarding situations, recommendation processes, and service recovery efforts.
Promote a customer-first mindset while balancing operational priorities.

Administrative & Financial Oversight

Oversee station supply inventory and vendor coordination.
Prepare reports related to station performance, irregular operations, and compliance metrics.
Participate in audits and regulatory inspections as required.

Availability & Accountability

Maintain availability outside standard business hours for operational support.
Respond promptly to operational disruptions and critical situations.

Basic Qualifications

Proven leadership experience in airline above wing or airport operations (management experience preferred)
Demonstrated ability to lead in high-pressure, time-sensitive environments.
Excellent communication, organizational, and conflict-resolution skills.
Proficiency in airline systems, Microsoft Office, and operational reporting tools.
Flexible availability includes nights, weekends, and holidays.
Ability to pass required rug screening and background checks.
Professional appearance and commitment to high service standards.

Job Type: Full-time

Pay: $28.00 - $33.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in denver, co

Denver Air Connection Above Wing Manager

Oncology Territory Manager, Lung - Denver S

Western Regional Sales Manager

Fire Inspections Manager

Assistant Community Manager

Manager, Operations

RN Nurse Case Manager

Quality Manager

Business Development Manager (Applications Sales Engineer)

Manager, Maintenance Control (Aviation)

Quality Systems Supervisor

Assistant Triage Nurse Manager (LPN)

Nurse Manager, OR Clinical Nursing

LCSW Clinical Supervisor

Bilingual Human Resources Manager

Plumbing Manager

Design Manager, NA

Manager, Electrical

Commercial Roofing Sales/Project Manager

Sales Manager

I want to receive the latest job alert for customer experience manager in denver, co

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