Top 44 Desktop support technician Jobs in Denver, Co

IT Helpdesk Technician
STAQ Pharma Inc —Denver, CO
- $60,000 a year
- Full-time
- Computer science
- Data entry
- 1 year
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4d
IT Desktop Support
Axiom Technologies —Englewood, CO
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Help Desk Support Technician
Prime Data Centers —Denver, CO
- $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
6d
IT Service Desk Technician
Quanta Services —Aurora, CO
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
12d
IT Support Technician
Open Fertility —Denver, CO
- $26 - $30 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Commuter assistance
- Disability insurance
Quick Apply
5d
IT Support Technician - Colorado
ICR, Inc. —Aurora, CO
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
6d
Desktop Support Technician
absiusa —Denver, CO
- $1 an hour
- Monday to Friday
- Hybrid work
- Office
- Travel
- Entry level
Quick Apply
IT Service Desk Technician
PAR Electrical Contractors, LLC —Aurora, CO
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
11d
Desktop Support Technician - Level 3
Ovation Workplace Services Inc —Commerce City, CO
- $40,000 - $50,000 a year
- Weekends as needed
- Office
- Ability to lift 50 pounds
- Analysis skills
Quick Apply
IT Service Desk Technician
Infleqtion —Louisville, CO
- $24.50 - $28.85 an hour
- Full-time
- Computer literacy
- Windows
- Travel
- Paid parental leave
- Health savings account
Quick Apply
Network Support Technician
Sherpa 6 —Littleton, CO
- $90,000 - $130,000 a year
- Remote
- Background check
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Engineer (Full
Axiom Technologies —Denver, CO
- Full-time
- Mid-level
- Windows
- 3 years
11d
Desktop Technician (Deployment)
Quantix —Lakewood, CO
- Full-time
- Windows
- Entry level
Quick Apply
RETAIL COMPUTER TECHNICIAN Pay range $19.29 to $30+
Micro Center —Denver, CO
- $18.81 - $35.00 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician (TS/Q Clearance Required)
General Dynamics Information Technology —Denver, CO
- $27.20 - $36.80 an hour
- Mid-level
- Office
- Windows
Principal Linux/AWS Systems Administrator - Polygraph
Northrop Grumman —Aurora, CO
- $98,900 - $148,300 a year
- Overtime
- Windows
- 3 years
- Master's degree
- Paid holidays
- Disability insurance
5d
Systems Administrator Technician _TS/SCI with Polygraph
General Dynamics Information Technology —Aurora, CO
- $64,230 - $74,750 a year
- Mid-level
- Continuous improvement
- Travel
- Paid holidays
- 401(k) matching
Campus Technician - Kiewit Technology Group
Kiewit Corporation —Lone Tree, CO
- $53,818 - $56,380 a year
- Overtime
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
Desktop L2 -Lafayette -Colorado
Solutionix Global Services —Lafayette, CO
- $4,000 a month
- Contract
- Background check
- Mid-level
- Office
Quick Apply
3d
IT Field Service and Support Technician
Skyport Hospitality —Denver, CO
- $65,000 - $80,000 a year
- Overnight shift
- Hospitality
- Mid-level
- Office
- Free parking
- Commuter assistance
Quick Apply

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desktop support technician jobs near denver, co

IT Helpdesk Technician

STAQ Pharma Inc -
Denver, CO

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Job Details

Full-time
$60,000 a year
4 days ago

Qualifications

Equipment service recordkeeping
Data integrity assurance
Endpoint Security
Mobile device support
Network hardware support
Email customer support
Technical support via phone
IT user and group management
Phone communication
Procedural guides
IT asset management
Standard Operating Procedures (SOPs) implementation
Technical documentation
Pharmaceutical regulatory compliance
In-person customer service
Hardware maintenance
Operating system updates
Incident Escalation
Printer (troubleshooting support)
Maintenance activity documentation
Data integrity and documentation
Patch management
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Compliance documentation
Data entry
Technical customer support for office equipment
Customer service knowledge base

Full Job Description

Job Summary:

The IT Helpdesk Technician serves as the first point of contact for employees seeking technical assistance within a regulated pharmaceutical manufacturing environment. This entry-level position provides day-to-day support for computers, mobile devices, and networked systems while ensuring all work is performed in accordance with company SOPs, cGMP, and FDA 21 CFR Part 11 requirements.

The Helpdesk Technician assists with troubleshooting, imaging, deploying, and maintaining end-user devices and applications, escalating complex issues to the IT Support Technician or IT Manager as needed. This role is ideal for a motivated individual looking to build a strong technical foundation and advance within the IT department.

Required Skills/Abilities:

Helpdesk & End-User Support

Serve as the initial point of contact for all IT incidents, service requests, and inquiries via phone, email, or in-person.
Log, categorize, and track all support requests using the IT ticketing system, ensuring timely communication and resolution.
Provide Tier I support for desktops, laptops, mobile devices, printers, and peripherals.
Troubleshoot software, network connectivity, and hardware issues with minimal supervision.
Reset passwords, unlock accounts, and assist with user access requests under direction from the IT Manager or Support Technician.
Escalate recurring or complex issues through the appropriate channels while maintaining clear documentation.

System Setup & Maintenance

Assist with imaging, configuration, and deployment of new workstations and laptops in accordance with IT and validation procedures.
Maintain physical and digital IT asset inventory, including serial numbers, user assignments, and lifecycle tracking.
Support deployment and maintenance of hardware such as monitors, printers, phones, and network drops.
Ensure all end-user devices are compliant with security policies, patches, and antivirus updates.

Documentation & Compliance

Maintain accurate service records, equipment logs, and troubleshooting notes consistent with GxP documentation practices.
Follow approved SOPs and IT policies to ensure data integrity and compliance with 21 CFR Part 11 requirements.
Support preparation for IT-related audits by ensuring helpdesk documentation is complete and traceable.
Assist with validating IT systems and equipment under supervision, following established IQ/OQ/PQ protocols.

Team Collaboration & Professional Growth

Collaborate with the IT Support Technician, Systems Analyst, and Information Security Manager to resolve cross-functional IT issues.
Participate in ongoing training to develop technical and compliance-related skills.
Contribute to departmental improvement efforts, knowledgebase articles, and standard operating documentation.
Demonstrate strong customer service and communication skills to foster a positive IT support experience across departments.

Qualifications

Certification in Information Technology, Computer Science, or related field; or equivalent hands-on experience.
1+ years of experience providing technical support or customer service in a professional setting (internship or co-op experience acceptable).
Familiarity with Windows 10/11, Microsoft 365, and Active Directory environments.
Basic understanding of networking concepts (IP addressing, DNS, DHCP, VPN).
Strong problem-solving, documentation, and communication skills.
Ability to follow established procedures and maintain detailed records in a regulated environment.

Preferred Skills

Experience in a GxP or cGMP manufacturing setting.
Familiarity with IT ticketing systems and imaging tools.
Basic knowledge of endpoint security, patching, or asset management tools.
Certifications such as CompTIA A+ or ITIL Foundation are a plus.

The application window for this position is anticipated to be open at least 40 days

Quick Apply

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RETAIL COMPUTER TECHNICIAN Pay range $19.29 to $30+

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