Top 114 Guest service agent Jobs in Denver, Co

Front Desk Agent
The Ramble Hotel —Denver, CO
- $24 an hour
- Full-time
- Writing skills
- English
- Hotel
- Health savings account
- Health insurance
Quick Apply
1d
Front Desk Agent
Marriott International, Inc —Denver, CO
- $23.90 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Hilton Garden Inn Denver Downtown —Denver, CO
- $20 - $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Guest Service Agent
Renaissance Denver Central Park Hotel —Denver, CO
- From $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Free parking
- Paid jury duty
Quick Apply
9d
Reservations Agent
The Brown Palace Hotel & Spa —Denver, CO
- $21.50 an hour
- Full-time
- Research
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Front Desk Agent
SpringHill Suites Denver Airport —Denver, CO
- From $21 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk Agent
Embassy Suites Central Park —Denver, CO
- $19.29 - $22.00 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Sage Hospitality —Denver, CO
- $20 an hour
- Full-time
- No experience needed
- English
- Hotel
- AD&D insurance
- Health insurance
4d
Guest Service Agent
Kimpton Hotels & Restaurants —Denver, CO
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
10d
Guest Service Agent
Hersha Hospitality Management, LP —Denver, CO
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Reservations Agent Full Time
Four Seasons —Denver, CO
- $20.23 an hour
- Weekends as needed
- Customer service
- English
- Residential
- Paid holidays
- Health insurance
9d
Part Time Front Desk Agent
La Quinta Denver - Airport / DIA —Denver, CO
- $19.26 - $22.00 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Gallery Host / Front Desk Agent (Tip Eligible!)
Hyatt Place Cherry Creek —Glendale, CO
- $19.29 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
2d
Front Desk Agent
TownePlace Suites by Marriott Denver Downtown —Denver, CO
- $19.29 - $19.50 an hour
- Part-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
9d
Leasing Associate
RPM Living —Denver, CO
- $22 - $25 an hour
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
7d
Guest Services Agent
La Quinta Denver - Airport / DIA —Denver, CO
- $19.26 - $22.00 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Guest Service Agent
Renaissance Denver Hotel & Conference Center —Denver, CO
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Warwick Hotel —Denver, CO
- $19.29 - $20.00 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
Quick Apply
4d
Front Desk Associate
Home2Suites Denver Central Park —Denver, CO
- $19.50 - $20.00 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Reliable transportation
14d
Guest Service Agent Thurs-Sund
DIA 66TH & ARGONNE DEVELOPMENT LLC —Denver, CO
- Part-time
- Hotel
- Accounting
- Marketing
Quick Apply
9d

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guest service agent jobs near denver, co

Front Desk Agent

The Ramble Hotel -
Denver, CO

Quick Apply

Job Details

Full-time
$24 an hour
1 day ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Computer operation
Writing skills
Processing cash transactions
English
High school diploma or GED
Math
Typing

Full Job Description

Working at The Ramble Hotel is going to be diﬀerent than your last hospitality job. Our focus in on our team ﬁrst and the guest second. The hospitality industry is well known for creating impassioned guest experiences but, behind the scenes, associates work in a fairly un-hospitable environment . We are small by design so that we can focus on creating a highly rewarding and empowering workplace environment, and are passionate about creating a property that is as equally fulﬁlling for our associates as it is for our guests.

Talk is great, but we also wanted to share a couple tangible reasons why we’re diﬀerent:

*One-hour paid lunch per week - we encourage you to get oﬀ property and meet some friends for lunch.

*Annual Bonus - if we have a great year, so should you! Based on hotel and individual performance, you can earn up to $1500 annually.

We believe strongly that an iconic hotel can make an imprint on a city’s present and future. We also believe that this hotel doesn’t exist in Denver, which is why we set out to create it. Please carefully read through the following pages to determine if this job is the right ﬁt for you.

GENERAL PURPOSE

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

ESSENTIAL DUTIES/RESPONSIBILITIES

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisﬁed and in rooms as requested.

Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.

Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.

Operates the PBX equipment by accepting incoming calls, assisting outgoing calls and transferring calls with a positive attitude.

Maintains a friendly, professional and courteous demeanor at all times. A positive attitude is a must.

Performs other duties as assigned, requested or deemed necessary by management.

OTHER DUTIES/RESPONSIBILITIES

All Front Desk Agents will be required to work varied shifts (i.e. 7am, 11am, 3pm, etc.).

Processes all guest mail and messages by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.

Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.

Provides assistance to other associates and departments to contribute to the best overall performance of the department and the hotel.

JOB QUALIFICATIONS

Knowledge- Must have high school graduate level mathematical aptitude and know standard cash handling procedures even though we do not accept cash as a form of payment. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be ﬂuent in oral and written English.

Skills- Must have vision ability to read written memos and monochrome/color computer screen. Must have hand and ﬁnger dexterity to operate computer, calculator and telephone keyboards, for paperwork processing.

Abilities- Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service opportunities, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Education/Formal Training- High School diploma or equivalent.

Experience- Customer Service experience preferred.

Material/Equipment Used- Standard oﬃce equipment including, but not limited to telephone, copier, PC (iMac) and PBX console.

Environment- Prolonged standing indoors.

Work Remotely

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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