Top 191 Guest services agent Jobs in Denver, Co

Front Desk Agent
Hyatt Place Denver Airport —Aurora, CO
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Flexible Retail Associate - Reflex
Reflex Careers Inc. —Denver, CO
- $17 - $23 an hour
- Temporary
- Background check
- Hospitality
- 18 years or older
- Employee discount
- Flexible schedule
Quick Apply
19h
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Thornton, CO
- $16 - $17 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
Guest Service Agent
Drury Hotels Company LLC —Denver, CO
- $19.91 - $29.22 an hour
- Urgently hiring
- Cooking
- English
- Hotel
- Disability insurance
- Health insurance
Reservations Agent
The Brown Palace Hotel & Spa —Denver, CO
- $21.50 an hour
- Full-time
- Research
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Front Desk Agent
Marriott International, Inc —Denver, CO
- $23.90 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Services Agent
State of Colorado —Denver, CO
- $22.84 an hour
- Weekends as needed
- Background check
- Google Workspace
- Microsoft Excel
- Wellness program
- Health savings account
4d
Guest Service Agent
Renaissance Denver Central Park Hotel —Denver, CO
- From $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Free parking
- Paid jury duty
Quick Apply
12d
Reservations Agent Full Time
Four Seasons —Denver, CO
- $20.23 an hour
- Weekends as needed
- Customer service
- English
- Residential
- Paid holidays
- Health insurance
12d
Guest Service Agent
Kimpton Hotels & Restaurants —Denver, CO
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
13d
Guest Services Agent
La Quinta Denver - Airport / DIA —Denver, CO
- $19.26 - $22.00 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Airport Service Concierge
JSX —Denver, CO
- $19 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Cleaning
- Paid time off
- 401(k) matching
Front Desk Agent
Hilton Garden Inn Denver Downtown —Denver, CO
- $20 - $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Part Time Front Desk Agent
La Quinta Denver - Airport / DIA —Denver, CO
- $19.26 - $22.00 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Driver
Renaissance Denver Hotel & Conference Center —Denver, CO
- $19.29 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
4d
Guest Service Agent
Hersha Hospitality Management, LP —Denver, CO
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Embassy Suites Central Park —Denver, CO
- $19.29 - $22.00 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
PM Shift - Guest Services Agent
La Quinta Denver - Airport / DIA —Denver, CO
- $19.26 - $21.00 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk Agent- Hilton Denver City Center
Sage Hospitality —Denver, CO
- $20 an hour
- Full-time
- No experience needed
- English
- Hotel
- Disability insurance
- Health insurance
3d
Guest Service Agent
Renaissance Denver Hotel & Conference Center —Denver, CO
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance

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guest services agent jobs near denver, co

Front Desk Agent

Hyatt Place Denver Airport -
Aurora, CO

Quick Apply

Job Details

Part-time

Qualifications

Basic math
Employee relationship building
High school diploma or GED

Full Job Description

Description:

Job Summary

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Education & Experience

High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
- Ability to participate in the creation of an enjoyable work environment

Requirements:

Job Duties & Functions

Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Quick Apply

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guest services agent jobs in denver, co

Front Desk Agent

Flexible Retail Associate - Reflex

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Front Desk Agent

Guest Services Agent

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PM Shift - Guest Services Agent

Front Desk Agent- Hilton Denver City Center

Guest Service Agent

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