Top 35 Hotel concierge Jobs in Denver, Co

Concierge Specialist - Jasper Towers
Kairoi Residential —Denver, CO
- $26 - $28 an hour
- Weekends as needed
- 5 years
- Residential
- Driver's License
Concierge
Harvard Square by Cogir —Denver, CO
- Part-time
- Microsoft Outlook
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Quick Apply
Front Desk Assistant Manager
Marriott International, Inc —Denver, CO
- $28.35 - $31.25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
8d
Guest Services Specialist
Reed Smith —Denver, CO
- $19.95 - $24.52 an hour
- Extended hours
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Health savings account
- Disability insurance
Concierge
Balfour Senior Living —Denver, CO
- $19.50 - $20.50 an hour
- 12 hour shift
- Background check
- Current TB test
- Computer literacy
- Health insurance
- Dental insurance
6d
Residential Services Coordinator
East West Hospitality —Denver, CO
- $21.50 an hour
- Part-time
- Residential
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk
Holiday Inn Express Denver East —Denver, CO
- Computer literacy
- Basic math
- Hotel
Front Desk
La Quinta Devner Gateway Park —Denver, CO
- Part-time
- Computer literacy
- Basic math
- Hotel
Resident Services Coordinator - Floater
East West Hospitality —Denver, CO
- $22 an hour
- Part-time
- Spanish
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
12d
Bell/ Valet Attendant - On Call
Four Seasons —Denver, CO
- $19.29 an hour
- Part-time
- English
- Hotel
- Military encouraged
Front Desk Agent
Hyatt Place Denver Airport —Aurora, CO
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Male Spa Concierge
St Julien Hotel & Spa —Boulder, CO
- $18 an hour
- Part-time
- Hotel
- Criminal background check
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Quick Apply
Front Desk
Holiday Inn Express & Suites Broomfield —Broomfield, CO
- Part-time
- Computer literacy
- Basic math
- Hotel
Van Driver
Hyatt Place Denver Airport —Aurora, CO
- Hotel
- High school diploma or GED
- Analysis skills
Quick Apply
4d
Front Desk Agent
Tandem Hospitality Group LLC —Lakewood, CO
- $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- Accounting
- AD&D insurance
- Disability insurance
Quick Apply
3h
Night Auditor
La Quinta Devner Gateway Park —Denver, CO
- Part-time
- Computer literacy
- Basic math
- Hotel
Night Auditor
Holiday Inn Express Denver East —Denver, CO
- Part-time
- Computer literacy
- Basic math
- Mid-level
Bell Captain
The Inverness Denver —Englewood, CO
- From $25 an hour
- Weekends as needed
- 18 years or older
- Google Workspace
- Computer literacy
- Employee discount
- Flexible schedule
Quick Apply
Night Auditor
Holiday Inn Express & Suites Broomfield —Broomfield, CO
- Part-time
- Computer literacy
- Basic math
- Hotel

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Concierge Specialist - Jasper Towers

Kairoi Residential -
Denver, CO

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Job Details

$26 - $28 an hour

Qualifications

Customer communication
Fair Housing Act
Privacy law
Driver's License

Full Job Description

CONCIERGE SPECIALIST

SUMMARY

As a Concierge Specialist, you will be a cornerstone of our luxury multifamily property's resident experience, responsible for delivering unparalleled, highly personalized service and anticipating the unique needs of our discerning residents. This role demands a profound understanding of luxury service, and the ability to manage complex requests and specialized resident programs. The Concierge Specialist will serve as a lead expert in resident relations, executing bespoke services, and contributing significantly to the exclusive ambiance of the community.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Serve as a primary point of contact for residents, responding to inquiries, requests, and concerns in a timely and professional manner.
Anticipate resident needs and proactively offer assistance to enhance their living experience.
Develop and maintain strong relationships with residents, fostering a sense of community and belonging.
Maintain a comprehensive knowledge of property amenities, services, and local resources to provide accurate and helpful information to residents.
Assist residents with various tasks, such as booking reservations, coordinating move-ins/move-outs, scheduling maintenance requests, and resolving service issues.
Act as an escalation point for complex resident issues, ensuring prompt and satisfactory resolution.
Oversee the planning and execution of resident events and activities that foster a sense of community and encourage social interaction.
Collaborate with the Resident Experience team to ensure seamless communication and coordination of services.
Proactively seek feedback from residents to identify areas for improvement and enhance service delivery.
Maintain accurate records and documentation in accordance with company policies and procedures.
Stay abreast of technological advancements and utilize digital tools to enhance resident communication and service delivery.
Design and implement bespoke resident services and highly specialized programs catering to the unique needs and preferences of ultra-high-net-worth individuals.
Cultivate and partnerships with local luxury vendors, service providers, and cultural institutions to offer unparalleled access and benefits to residents.
Lead the development and maintenance of a comprehensive database of resident preferences and special requests to ensure a truly personalized service experience.
Provide expert-level guidance and support on complex resident issues, acting as an escalation point for Concierge Coordinators.
Contribute to strategic initiatives aimed at enhancing resident retention and satisfaction through innovative service delivery.

SKILLS AND EXPERIENCE

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Minimum of 5 years of experience in a customer service, hospitality, or related role, preferably within a luxury residential or hotel environment.
Proven track record of delivering exceptional and personalized luxury service.
Demonstrated ability to build rapport with residents and foster a welcoming community atmosphere.
Proficiency in property management software (Yardi or RealPage).
Exceptional communication, interpersonal, and organizational skills.
Strong problem-solving and conflict-resolution abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.
Exceptional customer service skills.
Strong leadership and mentorship abilities.
Ability to build rapport with residents and foster a welcoming community atmosphere.
Highly organized and detail-oriented.
Ability to multitask and prioritize tasks effectively.
Ability to work a flexible schedule, including evenings and weekends as needed.
Must have a valid driver's license with no major infractions in the last 12 months.

ADDITIONAL CONSIDERATIONS FOR LUXURY COMMUNITIES

Possess a deep understanding of the discerning tastes and expectations of ultra-high-net-worth individuals and a proven ability to foster a sense of exclusivity and personalized service.
Eloquence to showcase the unique features and custom amenities of an upscale community, highlighting its exclusivity and personalized services.
Maintain an impeccable personal presentation and project a polished, professional demeanor that reflects the sophisticated ambiance of the property.
Demonstrate expertise in concierge services, resident events, and lifestyle programming tailored to the discerning tastes of a luxury clientele.

REGIONAL LAWS AND REGULATIONS

The Senior Concierge Specialist must be knowledgeable of and comply with all applicable state and federal laws and regulations, including Fair Housing laws, landlord-tenant laws, and privacy laws. Specific regional considerations include:

Arizona: Arizona Residential Landlord and Tenant Act
California: California Tenant Protection Act of 2019
Colorado: Colorado Warranty of Habitability
Florida: Florida Residential Landlord and Tenant Act
Georgia: Georgia Landlord-Tenant Handbook
North Carolina: North Carolina Residential Rental Agreements Act
South Carolina: South Carolina Residential Landlord-Tenant Act
Utah: Utah Fit Premises Act
Tennessee: Tennessee Uniform Residential Landlord and Tenant Act
Virginia: Virginia Residential Landlord and Tenant Act

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While

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Refine Your Search

hotel concierge jobs in denver, co

Concierge Specialist - Jasper Towers

Concierge

Front Desk Assistant Manager

Guest Services Specialist

Concierge

Residential Services Coordinator

Front Desk

Front Desk

Resident Services Coordinator - Floater

Bell/ Valet Attendant - On Call

Front Desk Agent

Male Spa Concierge

Front Desk

Van Driver

Front Desk Agent

Night Auditor

Night Auditor

Bell Captain

Night Auditor

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