Top 773 technical documentation manager Jobs in denver, co

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Clinic Lead | Medical Assistant

Advanced Injury Treatment Center, LLC
Aurora, CO

Quick Apply

Job Details

Full-time
$25 - $28 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Spanish
Teamwork
Electronic health records (EHR) management
Writing skills
English
Medical scheduling
Administrative experience
Medical administrative support
Collaborative technology platforms
Patient interaction
Medical assisting
Productivity software
Technical Proficiency
Certified Medical Assistant
Quality data entry

Full Job Description

Lead Medical Assistant
Advanced Injury Treatment Center (AITC)

About AITC

Advanced Injury Treatment Center delivers physician-directed, evidence-based care to auto-accident victims. We integrate physical therapy, massage therapy, and medical services under one roof—eliminating the fragmented, insurance-limited care that typically delays recovery.

Our model is built on medical necessity, not insurance authorization limits. Patients receive one-on-one treatment from licensed clinicians, with physicians (MD/DO) on-site for collaboration and oversight. We've grown to four front-range locations in three years and are expanding based on one principle: quality outcomes over volume.

This role is central to that mission.

The Role

As Medical Assistant, you are the operational backbone of patient care. You manage patient flow, coordinate multidisciplinary treatment, track referrals and authorizations, and ensure clinical documentation flows accurately between physicians, therapists, case managers, and insurance/legal representatives.

This is not a traditional front-desk or rooming role. You'll spend roughly 60% of your time on order management, care coordination, and referral tracking; 25% on patient care planning and scheduling; and 15% on chart management and administrative tasks.

Why This Role Matters

You're not just scheduling appointments or taking vitals. You're the thread that connects physicians, therapists, case managers, and patients. Every task you complete—verifying a referral, updating treatment plans, ensuring records are complete—directly impacts whether a patient receives coordinated, timely care or fragmented, delayed care.

In a physician-directed practice, the MA/Care Coordinator role is clinical infrastructure. You're building the foundation that allows clinicians to focus on treatment instead of paperwork.

Core Responsibilities

Daily Workflow Management

Monitor email, faxes, and patient portals for new records, referrals, and authorization updates
Resolve overdue tasks (DME requests, FMLA paperwork, refill requests, provider requests)
Request and track outside records via Corhio, facility portals, and direct contact with case managers
Update master care coordination documents (CCF, PRF, Planner) with latest information

Chart Preparation & Management

Build daily charts with previous visit notes, imaging, referral summaries, and provider packets
Verify accuracy of patient information, naming conventions, and folder organization
Ensure all visit documents are signed, scanned, and filed within 24 hours of each appointment
Archive records according to AITC protocol

Patient Rooming & Clinical Support

Take vitals and document symptoms
Gather updates on ongoing referrals, outside treatment, and upcoming appointments
Relay patient status and clinical questions to physician before appointment
Support in-house procedures as needed

Care Coordination & Follow-Up

After each visit, verify physician orders are complete and correctly documented
Schedule follow-up appointments based on treatment plans (PRF/SB)
Send care coordination emails to case managers with updated treatment plans
Create and update Planner tasks for referrals, imaging, discharge, and deferrals
Monitor task completion and follow up on overdue items

Referral & Authorization Management

Track all external referrals (imaging, specialists, ongoing PT/massage elsewhere)
Communicate with referring providers and insurance adjusters
Manage lien documentation and early discharge protocols
Ensure records are updated and patients are connected to appropriate follow-up care

Initial Intake Processing

Check in new patients and verify identity
Collect accident photos and complete intake forms
Separate AITC Lien, Medical Records Release, and intake documentation
Verify all outside records are current and complete

Discharge Management

Audit full patient chart before discharge (verify signatures, naming, folder placement, completeness)
Process discharge letters or early discharge care coordination
Complete discharge tasks in Planner

What You'll Need

Education & Experience

Medical Assistant Certification (CMA or RMA) is preferred but not required
2+ years of healthcare administrative or clinical experience (medical office, clinic, hospital, or care coordination)
Familiarity with electronic medical records (EMR)—we use ChiroTouch, but general EMR competency transfers

Skills & Attributes

Detail-oriented & organized: You track multiple patients, referrals, and tasks simultaneously without dropping items
Clear communicator: You explain timelines and processes to patients; coordinate across providers, case managers, and insurance companies
Problem-solver: You navigate authorization delays, missing records, and scheduling conflicts with persistence
Comfortable with ambiguity: Healthcare is variable. You adapt to changing referral patterns and provider requests without losing sight of the system
Reliable: Patients and providers depend on you. You follow through on commitments
Spanish-speaking is highly valued and will increase your impact with our patient population

Technical Proficiency

Comfortable with Microsoft Office and cloud-based platforms (SharePoint, Planner)
Able to learn EMR systems quickly
High-Quality writing, communication, and planning capabilites.
Basic data entry accuracy and multi-tasking in digital environments

Compensation & Benefits

Hourly Pay: $25–$28/hour based on experience and certification

Performance & Growth

Opportunities for advancement into care coordination lead or clinic management roles as we expand
Ongoing training in healthcare administration, case management, and AITC-specific protocols

Health & Wellness

Medical, dental, and vision insurance
401(k) retirement plan
Paid time off (vacation, sick leave, holidays)
Professional development and continuing education support

Work Environment

Four front-range locations (Aurora, Westminster, Loveland, Lakewood)
Collaborative, multidisciplinary team
Physician-directed culture that values evidence-based practice
Growth trajectory: As we open new locations over the next 18 months, we're building the care coordination infrastructure now—which means the MAs who learn this system first will lead it at new clinics.

What Success Looks Like in This Role

Patients move smoothly through intake → treatment → discharge without administrative delays
Referrals are tracked, updated, and completed on time
Physicians and therapists have accurate, complete charts before each appointment
Care coordination emails are clear, timely, and reduce back-and-forth with case managers
You identify process gaps and flag them early
New team members learn the workflow faster because you've documented it clearly

How to be immediately considered:

Send your resume and a brief note about why auto-injury care coordination interests you to:

Brandon Higgins
VP & Co-Founder,
[email protected]

AITC is an Equal Opportunity Employer

We welcome applications from candidates of all backgrounds. We're committed to building a team that reflects the diversity of the communities we serve.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Language:

English and Spanish? (Required)

License/Certification:

Certified Medical Assistant (Required)

Shift availability:

Day Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical documentation manager jobs in denver, co

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