Cryogenics Service Manager
Commerce City
Are you a hands-on leader who thrives on building high-performing teams, driving operational excellence, and keeping safety at the forefront? General Air Service & Supply, consistently recognized as a top workplace in the U.S since 2023 and in Colorado since 2020, is seeking a Cryogenics Service Manager to lead and support our cryogenic operations. This role is ideal for someone who brings deep technical expertise, a passion for developing people, and the ability to collaborate across departments to deliver safe, efficient, and reliable service. If you’re energized by leading from the front, solving complex challenges, and making an impact, we want to talk to you.
Position Description
This position works directly with sales, purchasing along with other departments, to oversee all cryogenic operations, including installation, maintenance, inspection, and repair of cryogenic systems and equipment. This role leads a team of technicians while ensuring strict adherence to safety standards, regulatory compliance, and operational efficiency. The position requires strong technical expertise in cryogenic systems (liquid oxygen, nitrogen, argon, CO₂) combined with leadership and process management capabilities. In addition, this position is responsible for training and equipping the cryogenic technician team to perform their duties and General Air facility maintenance.
Your Day-to-Day
- Promote Safety Culture and awareness of the 8 Non-negotiables
- Promote and demonstrate the Core 4
- Manage and direct technically proficient work force
- Designs and develops gas and cryogenic delivery systems
- Be able to combine and interface multiple cryogenic equipment and gas delivery systems with customers’ applications
- Performs service calls, troubleshoot systems, perform preventative maintenance, repairs, verification, and installation of cryogenic and gas delivery systems
- Executes all service requests in a complete, timely manner, along with completing the form before leaving the customer location
- Supervise, train, and develop cryogenic technicians and service personnel
- Develops and helps to implement department activity Work Instructions
- Conduct performance evaluations, coaching, and disciplinary actions as needed
- Co-conduct and lead LMA’s and L10 Team Meetings
- Support coordinate staffing, scheduling, and on-call rotations
- Communicates daily with the Cryogenic personnel regarding expectations, including job priorities, work quality, and regulation compliance
- Effectively communicates with all stakeholders to ensure the quality of final work
- Ensures all work meets quality and compliance standards
- Serve as the primary escalation point for customer technical issues
- Oversee maintenance and tracking of cryogenic equipment and service vehicles
- Manage inventory of parts, tools, and critical spares
- Ensure proper documentation of all service work, inspections, calibrations and repairs
- Participate in higher level facility operations
- Quality Assessment and Control for all installations
- Performs all duties in a safe manner, including appropriate use of all Personal Protective Equipment
- On-call duty
- Other duties as assigned
What You Bring to the Team
- Associate’s or Bachelor’s degree in Mechanical Engineering, Industrial Technology, or related field, preferred
- Mechanical/plumbing/electrical background
- 5–10+ years of experience in cryogenic systems, industrial gas, or related field, preferred
- 2–5+ years of leadership or supervisory experience, preferred
- Strong Customer Service attitude
- Clean MVR
- Applicable Code requirements – NFPA, IFC, ASME, DOT, IBC, NEC, FDA-HCI SOPs
- Local Code Amendments
- Cryogenic principles
- Cryogenic vessels
- Cryogenic vaporizer and delivery systems
- Cryogenic system design and build requirements.
- Environmental Monitoring theory, equipment and calibration
- Basic understanding of electricity and electrical components
- Strong understanding of industry gases and hazards associated
- Possesses effective management characteristics and skills
- Work independently
- Communicates well, both written and verbally, with all appropriate people
- Work in all types of weather
- Prioritize and complete tasks
- Read prints and schematics, and the ability to create same
- Communicate effectively between technical and non-technical persons
- Ability to work in industrial environments, including exposure to extreme cold and outdoor conditions
- Capable of lifting up to 50 lbs. and pushing and pulling up to 100 lbs.
- Willingness to travel between locations and respond to emergency service calls
Why General Air
Our employees tell us that people choose General Air Service & Supply because of the way they are treated. Many of our employees stay with us until retirement because they feel valued, empowered, and a part of something special. In addition to a positive work environment and the ownership mentality we offer GREAT benefits:
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Competitive salary
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Employee stock ownership plan
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Monthly profit sharing
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We pay 80% of medical/dental insurance premiums
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Life insurance coverage for employees, spouses, and dependents
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Vision insurance
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Risk-taking mentality
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Free daily drinks
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Frequent celebrations
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Fun family-friendly events
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Tuition and book reimbursement, debt forgiveness
Join us on our mission to serve and improve
General Air Service & Supply is an affirmative action employer and that race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law, are not taken into account in any employment decision.
