Top 251 Desktop support Jobs in Denver Co

Technical Support Engineer I
Net Code Inc. —Centennial, CO
- $65,000 - $75,000 a year
- Full-time
- Background check
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
16h
Customer Service Representative
Howl Campfires, LLC —Arvada, CO
- $60,000 a year
- Full-time
- In-person
- Ability to stand for extended periods
- Entry level
- Health insurance
- Paid time off
Quick Apply
Computer Technician
ABBTECH Professional Resources, Inc. —Denver, CO
- $18 - $20 an hour
- Temporary
- Background check
- Customer service
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
5d
Help Desk Technician (TS/Q Clearance Required)
General Dynamics Information Technology —Denver, CO
- $27.20 - $36.80 an hour
- Mid-level
- Office
- Windows
Technical Support Analyst
Golftec —Englewood, CO
- $30 - $55 an hour
- Full-time
- Mid-level
- Windows
- Computer skills
Quick Apply
IT Support Technician II
Riot Platforms —Denver, CO
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
7d
Desktop Support
Charles Schwab —Lone Tree, CO
- $26.44 - $36.06 an hour
- Hybrid work
- Military
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
IT Support Specialist
South Metro Fire Rescue —Centennial, CO
- $72,194 - $85,305 a year
- Weekends as needed
- Computer science
- Clean driving record
- Computer Science
- Health insurance
- Dental insurance
18h
Service Desk Support Analyst
National Jewish Health —Denver, CO
- $58,656.00 - $77,572.56 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Wellness program
- Health savings account
Desktop Support Analyst
Colorado Access —Denver, CO
- $61,200 - $75,900 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
IT Desktop Support Tech
LJA Engineering —Denver, CO
- $28 - $32 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
9d
Desktop Support Associate Analyst
Raymond James Financial, Inc. —Denver, CO
- $55,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
1d
Tech - ECTS Support
Jeffco Public Schools —Jefferson County, CO
- $28.61 - $34.05 an hour
- Full-time
- School experience
- Basic math
- Mid-level
IT Support Specialist
LJA Engineering —Denver, CO
- $34 - $38 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
9d
IT End User Specialist II
Radiology Imaging Associates —Englewood, CO
- $65,790 - $81,203 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
7d
IT Support Technician Tier 1
Skyport Hospitality —Greenwood Village, CO
- $58,000 - $68,000 a year
- Full-time
- Background check
- Microsoft Excel
- Oracle
- Free parking
- Paid holidays
Quick Apply
2d
Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance
IT Help Desk Analyst - Tier 1
Millennium Hotels and Resorts —Denver, CO
- $22 - $25 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
7d
IT Support Technician - Colorado
ICR, Inc. —Aurora, CO
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
IT Technician
Snell & Wilmer L.L.P. —Denver, CO
- $26.44 - $31.25 an hour
- Monday to Friday
- Mid-level
- Windows
- Trade school
- Profit sharing
- Paid holidays
Quick Apply

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desktop support jobs near denver co

Technical Support Engineer I

Net Code Inc. -
Centennial, CO

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
16 hours ago

Benefits

Paid holidays
Health insurance
Paid time off
401(k) matching

Qualifications

Teamwork
Phone communication
Windows
Zendesk
Customer support ticket management
Desktop applications
ServiceNow
Desktop administration
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Technical Support Engineer I

Centennial, CO (In-Office)
Full-Time | Benefits Included
$65,000 – $75,000 base salary

We hire for customer care, ownership, technical curiosity, and problem-solving potential. We can teach the details, but we are looking for someone who wants to become technically strong over time.

About the Role

WestFax is seeking a Technical Support Engineer to join our in-office team and serve as a key technical point of contact for customers using our communications and document workflows.

This role is ideal for someone early in their technical career who genuinely enjoys helping people, takes ownership of customer problems, and has the curiosity and aptitude to become a strong technical troubleshooter over time.

We are looking for someone who gets satisfaction from helping customers through difficult situations, communicates with empathy, and is willing to dig in until a problem is fully resolved.

You are not expected to know everything on day one - we will train you. What matters most is your willingness to learn, your ability to build trust with customers, and your determination to take ownership of problems and see them through to resolution.

This is a highly customer-facing role involving phone calls, tickets, troubleshooting sessions, and competing priorities throughout the day.

This position offers a clear path to increasing technical ownership. Our goal is for this person to eventually handle the majority of support issues independently, from customer intake through technical resolution.

What Success Looks Like

The most successful people in this role are not necessarily the most technically advanced on day one.

They are people who genuinely care about customers, remain calm under pressure, communicate clearly, and refuse to let customer problems fall through the cracks. They take ownership, follow through on commitments, and bring a positive, helpful attitude to every interaction.

If you naturally enjoy helping people and solving problems, and are motivated to understand how systems work, you'll thrive in this role.

What You’ll Do

Customer Support & Ticketing

Be the first point of contact for customers and provide a professional, caring support experience.
Take ownership of customer issues from first contact through resolution, ensuring customers feel informed and supported throughout the process.
Monitor ticket queues and help maintain responsiveness and SLA expectations.
Build trust with customers through clear communication, empathy, responsiveness, and follow-through.

Technical Troubleshooting - with training and support

Troubleshoot Windows desktop and basic network connectivity issues.
Diagnose issues related to TCP/IP networking, firewall rules, ports, and endpoint configuration.
Assist with troubleshooting email delivery issues, formatting problems, and sender authentication.
Learn to diagnose issues involving DNS, SMTP, and email security gateways.
Support desktop applications, print drivers, and workflow integrations.
Optional: Assist with setup and troubleshooting of copiers/MFPs and scan-to-workflow configurations.

Systems & Process Support

Review logs and system messages to help identify root causes.
Partner with senior engineers when needed while continuing to advocate for the customer and drive issues toward resolution.
Contribute to internal documentation and troubleshooting guides.
Help improve support workflows and processes over time.

Qualifications

Required

Genuine desire to help customers and create positive customer experiences.
Experience in technical support, IT support, helpdesk, or a related technical role. Relevant internships, lab work, or hands-on projects count.
Strong foundational understanding of Windows desktop environments.
Exposure to networking concepts such as IP addressing, DNS, TCP/IP, ports, or firewalls through coursework, labs, internships, certifications, or personal projects.
Experience using or learning helpdesk/ticketing systems such as Zendesk, Jira Service Management, Freshdesk, ServiceNow, or similar tools.
Strong problem-solving skills, technical curiosity, and the persistence to work through unfamiliar issues until a solution is found.
Excellent communication skills and the ability to remain calm, empathetic, and professional when helping customers through challenging situations.
Willingness to work in-office and answer phones as part of daily responsibilities.
Strong desire to learn and grow technically. Curiosity, coachability, and a genuine passion for helping people are essential.

Nice to Have

Healthcare IT or SaaS support experience.
Exposure to DNS concepts such as SPF, DKIM, and DMARC.
Understanding of telecom or VoIP fundamentals, including SIP concepts and carriers.
Experience troubleshooting print drivers, desktop applications, or MFP/copier environments.

Compensation & Benefits

Base salary: $65,000 – $75,000
Full time 40 hours per week
Company-paid health benefit up to $400/month
401(k) with company match
Paid time off and paid holidays

Why WestFax

WestFax offers a stable, growing environment in healthcare communications with a clear separation between customer support and core engineering. This role provides the opportunity to build real technical depth without being thrown into the deep end, supported by a collaborative team and strong mentorship.

If you enjoy helping customers, solving technical problems, and continuously building your skills, we would like to hear from you.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k) matching
Health insurance
Paid time off

Compensation Package:

Bonus opportunities

Ability to Relocate:

Centennial, CO 80112: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in denver co

Technical Support Engineer I

Customer Service Representative

Computer Technician

Help Desk Technician (TS/Q Clearance Required)

Technical Support Analyst

IT Support Technician II

Desktop Support

IT Support Specialist

Service Desk Support Analyst

Desktop Support Analyst

IT Desktop Support Tech

Desktop Support Associate Analyst

Tech - ECTS Support

IT Support Specialist

IT End User Specialist II

IT Support Technician Tier 1

Help Desk Technician

IT Help Desk Analyst - Tier 1

IT Support Technician - Colorado

IT Technician

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