Top 17 Help desk analyst Jobs in Denver Co

Jr Security Operations Center Analyst
Long View Systems —Denver, CO
- $55,120 - $72,345 a year
- On call
- Hybrid work
- Azure
- Office
- AWS
- Paid training
A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
- $22 - $27 an hour
- Call employer
- Remote
- Typing
- Communication skills
- Entry level
Quick Apply
Help Desk Technician (TS/Q Clearance Required)
General Dynamics Information Technology —Denver, CO
- $27.20 - $36.80 an hour
- Mid-level
- Office
- Windows
Operations Analyst
Johnson Controls —Aurora, CO
- $23.08 - $30.00 an hour
- Overnight shift
- Mid-level
- Analysis skills
- 2 years
10d
System Administrator / Tier II Support
Arcfield —Greenwood Village, CO
- $68,812.50 - $119,651.59 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
5d
Service Center Analyst
Makpar Corporation —Denver, CO
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Flexible schedule
Service Center Frontline Account Manager
CACI —Denver, CO
- $58,400 - $116,900 a year
- Weekends as needed
- Mid-level
- Windows
- 3 years
- Health insurance
2d
Marketing Analyst – Customer Experience POD
American Financing —Aurora, CO
- $75,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
4d
Information Security Analyst II (GRC)
MERITRUST CREDIT UNION —Broomfield, CO
- $78,068.04 - $97,585.05 a year
- Full-time
- Computer Science
- Mid-level
- Office
2d
Training Specialist III (Remote)
State of Colorado —Lakewood, CO
- $59,460 - $62,436 a year
- Online Application
- Clean driving record
- 7 years
- Data analysis skills
- Opportunities for advancement
4d
Senior Software Engineer, Growth & Platform
Cubby Beds —Denver, CO
- $184,000 - $223,000 a year
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- HIPAA
- Paid holidays
- Health insurance

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A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
Ensure all chats and calls are correctly recorded, classified and assigned the priority, urgency and resources. A user cannot log into the myColorado app.
$22 - $27 an hour
Quick Apply

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Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested…
$22 - $29 an hour
Quick Apply
3d
Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply

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Jr Security Operations Center Analyst

Long View Systems -
Denver, CO

Apply Now

Job Details

$55,120 - $72,345 a year

Benefits

Paid training

Qualifications

Performance monitoring
Customer communication
Intrusion detection analysis
Client onboarding
Serving clients
Change management
IT monitoring tools
Incident management operations support
Security threat response protocols
Log analysis tools
Problem management
Cybersecurity investigations
Incident response implementation
ITIL implementation
Network event correlation
IT security monitoring

Full Job Description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about IT Security? Are you excited about growing your security career within an innovative company?

We are looking for a driven and self-motivated Security Operations Centre Analyst for our IGS branch located in Denver or Houston! You will act as the main point of security escalation between team members with Integrated Global Services, branches, clients and vendors. We're anticipating a hire date of

A Day in the Life:

Actively participate in 24x7 operations of the Long View Security Operations Centre
Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
Actively work in monitoring, event and incident management tools like Sentinel and ServiceNow
Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
Coordinate major security incident situations and provide internal communications via email in a timely manor
Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
Provide security guidance to team members across the organization how to best identify, contain and remediate security related incidents
Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members
Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner
Work with cloud technologies like Azure, AWS and Google Cloud Platform
Fulfill reporting requests that can be pulled from Long View tools

What You Bring:

1+ years of professional experience in incident detection and response, malware analysis, or cyber forensics
SC-200 certification
Experience working with MS Defender
Extensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigations
Experience with various IT service management tools including performance monitoring and ITSM solutions
Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic
Experience working with incident, problem, change and service requests that follow ITIL framework standards
Experience provisioning new client services and working through customer onboarding tasks
Proven ability to troubleshoot and resolve technical and procedural issues
Strong verbal and written communication which will allow you to communicate effectively to customers in non-technical terms
Ability to react quickly and professionally with a sense of urgency
Ability and desire to work on an on-call rotation for 24-hour support

What Makes You Extra Awesome

Intermediate level network and security certifications like the Security+, Network+, SSCP and/or CCNA Security
SC-200, SC-900 or something of similar value

Why Work At Long View?

Interesting work – Be part of exciting projects while accessing all the latest technologies
Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
RSP plan

Expected salary range between $55,120 to $72,345 per annum.

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

Apply Now

Refine Your Search

help desk analyst jobs in denver co

Jr Security Operations Center Analyst

A313-two Help Desk Analysts, 12312422 and 12209532

Help Desk Technician (TS/Q Clearance Required)

Operations Analyst

System Administrator / Tier II Support

Service Center Analyst

Service Center Frontline Account Manager

Marketing Analyst – Customer Experience POD

Information Security Analyst II (GRC)

Training Specialist III (Remote)

Senior Software Engineer, Growth & Platform

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Why Work At Long View?

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