Top 18 Managed services engineer ii Jobs in Denver Co

Managed Services Engineer II
HEARTLAND BUSINESS SYSTEMS LLC —Denver, CO
- $57,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
Senior Field Service Tech -- Industrial Automation
NOVA Automation —Denver, CO
- $40 - $60 an hour
- Overtime
- Customer service
- Mid-level
- Travel
- Travel reimbursement
- Paid training
3d
Space Mission Requirements and Planning Systems Engineer II (Top Secret / Sensitive Compartmented Information Clearance Required)
Blue Origin —Denver, CO
- $90,934.00 - $138,880.35 a year
- Full-time
- Background check
- Bachelor of Science
- Engineering
- Paid parental leave
- Paid holidays
Level II Systems Engineer
TeamLogic IT, Denver Tech Center, CO —Denver, CO
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Cybersecurity Engineering I/II
National Laboratory of the Rockies —Golden, CO
- $76,600 - $150,500 a year
- Full-time
- 18 years or older
- Pass drug screening
- Mid-level
- 403(b) matching
- AD&D insurance
Senior IAM Engineer
Pax8 Global —Denver, CO
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- System design
- AWS
- Mentoring
- AD&D insurance
- Disability insurance
Full Stack Ground Software Engineer II - Lunar Permanence
Blue Origin —Denver, CO
- $123,714.00 - $188,945.40 a year
- Full-time
- Background check
- Bachelor of Science
- Engineering
- Paid parental leave
- Paid holidays
Avionics Mechanical Design and Analysis Engineer II (TS/SCI Clearance Required)
Blue Origin —Denver, CO
- $98,208.00 - $149,990.40 a year
- Full-time
- Background check
- Bachelor of Science
- DOT physical examination
- Paid parental leave
- Paid holidays
Software Engineer
Northstrat —Aurora, CO
- 8 hour shift
- Computer science
- Computer Science
- 5 years
- Profit sharing
- Paid time off
Quick Apply
Sr Systems Security Engineer / Sr. Core Applications Administrator
Sierra Nevada Corporation —Lone Tree, CO
- $143,487.14 - $197,294.82 a year
- Full-time
- 5 years
- System design
- Analysis skills
- Health insurance
- Dental insurance
10d
Cyber Identity - SailPoint Engineering Manager II
Deloitte —Denver, CO
- $134,500 - $265,100 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science
13d
Software Development Engineer in Test
Deloitte —Denver, CO
- Full-time
- Computer Science
- Mid-level
- Team management
21h
Sr Systems Security Engineer / Sr. Database & Storage Administrator
Sierra Nevada Corporation —Lone Tree, CO
- $143,487.14 - $197,294.82 a year
- Full-time
- Azure
- Computer Science
- System design
- Health insurance
- Dental insurance
Project Manager O&G
Samuel Engineering Inc —Greenwood Village, CO
- Full-time
- Bachelor's degree
- Contracts
- Senior level
Project Manager M&M
Samuel Engineering Inc —Greenwood Village, CO
- Full-time
- Bachelor's degree
- Contracts
- Senior level
Senior Forward Deployed Software Engineer (Secret) {S}
ARKA Group, L.P. —Aurora, CO
- $130,000 - $175,000 a year
- Email
- Background check
- Computer science
- Azure
- Paid parental leave
- Health savings account
Quick Apply
Senior Manager Environmental Engineer
Ryder System —Denver, CO
- $140,000 - $160,000 a year
- Microsoft Word
- Engineering
- Travel
- Disability insurance
- Health insurance

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Infrastructure Engineer II - Managed File Transfer
JPMorganChase —Columbus, OH
Formal training or certification on software engineering concepts and 2+ years applied experience. Experience with developing frameworks that reduce operational…
14d
Senior Salesforce IT Engineer (Contract-to-Hire)
Blue Star Partners LLC —Columbus, OH
This role will provide technical leadership and oversight across Salesforce development, configuration, integration, testing, deployment, and operational…
$65 - $70 an hour
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Managed Services Engineer II

HEARTLAND BUSINESS SYSTEMS LLC -
Denver, CO

Quick Apply

Job Details

Full-time
$57,000 - $62,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance
401(k) matching

Qualifications

Client relationship management
Customer relationship building
iOS support
iOS
Android support
Employee relationship building
Computer management
Customer relationship management
macOS administration
Windows Server administration
Antivirus software support
Network infrastructure management
Antivirus software
Delegation
IT department experience

Full Job Description

Description:

Position Summary:

This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment.

Roles and Responsibilities/ Essential Functions:

Respond to auto generated ticket alerts both critical and non-critical.
Monitor and work tickets in ticket system for client submitted requests.
Acknowledge and respond to tickets based on Managed Services SLA.
Be part of a phone call queue for client call in requests.
Review monthly client reports and provide resolutions solutions based on generated reports.
Escalate tickets to internal departments and clients IT departments.
Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc.
Remote application and hardware support for switches, routers, firewalls, servers, and storage.
Monitor and analyze customer networks, systems, backups, and security appliances.
Work with customer’s primary field engineer to perform work on an as needed basis.
From time to time, project manage internal department initiatives.
Contribute and enhance internal department process/system documentation
Follow policies and procedures on a department and per client basis.
Conduct training of customers or colleagues in both formal and informal environments.
Maintain documentation of customer technical information as it relates to procedures, servers, applications, infrastructure, and remote support instructions.
Be part of an on call after hours/weekend on call rotation every 8-10 weeks(additional compensation).
Minimum of 75% utilization per fiscal year prorated based on start date. These requirements will be balanced against professional development and on the job training. Utilization metrics will be re-evaluated on an annual basis.
Perform other duties, as assigned

Requirements:

Competencies:

Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
Adaptability – Ability to adapt to change in the workplace.
Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Conflict Resolution – Ability to deal with others in an antagonistic situation.
Decision Making – Ability to make critical decisions while following company procedures.
Delegating Responsibility – Ability to allocate authority and/or task responsibility to appropriate people.
Honesty / Integrity – Ability to be truthful and be credible in the workplace.
Innovative – ability to look beyond the standard solutions
Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
Relationship Building – Ability to effectively build relationships with customers and co-workers.
Resource Management – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
Strategic Planning – ability to develop a vision for the future and create a culture in which the long-range goals can be achieved.
Time Management – Ability to utilize the available time to organize and complete work within given deadlines.

Required Experience:

3+ years’ experience working in an IT service role, systems administration, and network administration.

Preferred Experience:

5 years’ experience troubleshooting Microsoft Windows endpoints in domain and workgroup environment.
4+ years’ experience working in a customer facing IT service role
Advanced knowledge of the following: Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android).
Advanced knowledge of Microsoft Windows Desktop & Server Operating System.

Required Skills, Education and/ or Certifications:

Associate degree in a technology-related field or a combination of education and relevant experience
Customer service-oriented skillset
Advanced knowledge of Microsoft Windows Operating System
Basic knowledge of network printing
Basic knowledge of Antivirus software packages
Basic knowledge of core server administration within Microsoft Windows Server
Basic knowledge of Mac OS
Basic knowledge of mobile operating systems: Apple iOS and Android

Preferred Skills, Education and/ or Certifications:

Bachelor’s degree in a technology-related field.
Three or more of the following certifications: A+, Network +, Server+, Microsoft O365 or Azure certifications, Cisco Certification Technician (CCT)
Advanced knowledge of Cisco, HP, Palo Alto networking infrastructure, ConnectWise Manage and Automate, VMware, vSphere, and LogicMonitor, Veem Backup

The expected annual base salary for this position is $57,000 to $62,000.

In addition to base compensation, this position includes a comprehensive benefits package. Current benefits include:

Health, dental, and vision insurance
Company-paid long-term disability insurance
Paid time off, including vacation, sick leave, and company-recognized holidays
401(k) retirement plan with company contribution

The final base salary will be determined by the candidate’s job-related skills, experience, education, and certifications, along with internal equity and market considerations. This pay range is provided in accordance with applicable state and local pay transparency laws.

Equal Opportunity Employer - Including Disabled and Veterans

#HBS

Quick Apply

Refine Your Search

managed services engineer ii jobs in denver co

Managed Services Engineer II

Senior Field Service Tech -- Industrial Automation

Space Mission Requirements and Planning Systems Engineer II (Top Secret / Sensitive Compartmented Information Clearance Required)

Level II Systems Engineer

Cybersecurity Engineering I/II

Senior IAM Engineer

Full Stack Ground Software Engineer II - Lunar Permanence

Avionics Mechanical Design and Analysis Engineer II (TS/SCI Clearance Required)

Software Engineer

Sr Systems Security Engineer / Sr. Core Applications Administrator

Cyber Identity - SailPoint Engineering Manager II

Software Development Engineer in Test

Sr Systems Security Engineer / Sr. Database & Storage Administrator

Project Manager O&G

Project Manager M&M

Senior Forward Deployed Software Engineer (Secret) {S}

Senior Manager Environmental Engineer

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