Top 17 Senior technical support Jobs in Denver Co

VMware Senior Technical Support Engineer (NSX)
Spinnaker Support —Denver, CO
- $125,000 - $135,000 a year
- Weekends as needed
- Remote
- 5 years
- Analysis skills
- Senior level
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RTS Sr Technical Support Specialist.
Thermo Fisher Scientific —Arvada, CO
- $49.58 - $74.38 an hour
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Commuter assistance
- Paid parental leave
2d
Senior IT Support Lead
Atom Computing —Boulder, CO
- $80,000 - $110,000 a year
- Full-time
- Google Workspace
- Azure
- Computer Science
- Disability insurance
- Health insurance
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RTS Sr Technical Support Engineer.
Thermo Fisher Scientific —Boulder, CO
- $45.08 - $67.62 an hour
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Commuter assistance
- Paid parental leave
2d
Senior Technical L2 Analyst – Spend Management
U.S. Bank National Association —Denver, CO
- $124,355 - $146,300 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
Senior IT Consultant
Hub Orion —Denver, CO
- $75,000 - $90,000 a year
- Full-time
- Azure
- Office
- Windows
- Fuel card
- Health savings account
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15h
Technology Sr Analyst
Intermountain Healthcare —Denver, CO
- $35.99 - $56.68 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Hospital
2d
Senior Customer Service Technician Support
COMTECH TELECOMMUNICATIONS —Broomfield, CO
- $33.65 - $46.18 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Pass drug screening
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4d
Sr. Cloud Support Engineer - Weekend Shift
Crusoe —Denver, CO
- $130,000 - $155,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Commuter assistance
- Paid parental leave
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7d
Senior Engineer
TeamLogic IT, Denver Tech Center, CO —Denver, CO
- $74,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health insurance
- Paid time off
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Sr. IT Service Delivery, Implementation - Tier II
Guild Mortgage Company LLC —Greenwood Village, CO
- $64,192 - $90,270 a year
- Monday to Friday
- 5 years
- Research
- Office
- AD&D insurance
- Disability insurance
14d
Senior Implementation Specialist
Novisync —Highlands Ranch, CO
- Mid-level
Ground Senior Ops Training Engineer - Level 4
Northrop Grumman —Aurora, CO
- $142,200 - $213,400 a year
- Overtime
- Master's degree
- 8 years
- Presentation skills
- Paid holidays
- Disability insurance
2d

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Network Operator
JCI US —Englewood, CO
The Network Operator is responsible for the real-time monitoring, initial response, documentation, and escalation of network and system alerts within the…
$25 - $28 an hour
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Junior Product Design & Technical Support
Bison Innovative Products —Denver, CO
To provide technical support to internal teams and external customers, resolve technical issues related to product performance, application and installation.
$60,000 - $70,000 a year
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1d

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senior technical support jobs near denver co

VMware Senior Technical Support Engineer (NSX)

Spinnaker Support -
Denver, CO

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Job Details

$125,000 - $135,000 a year

Qualifications

Network topology design
Performance tuning
Network analyzers
Linux support
Load balancers
Performance optimization
RESTful API
Load balancing
System architecture
Wireshark
Customer engagement
Server virtualization
Network security appliance implementation
SNMP
Storage management (system administration)
Capacity planning
VPN management
Network infrastructure management
System tuning
Postman (API platform)
Network Address Translation (NAT)
ESXi
vCenter

Full Job Description

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry's highest-rated provider for third-party software support services for VMware, Oracle, SAP, JD Edwards and Microsoft.

We have an immediate need for an experienced VMware L3 Support Engineer:

Occasional after hours, weekends and holidays support for urgent customer issues.
Must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues.
Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer's systems.
Work as part of a global team ensuring effective collaboration to help resolve customer issues in a 24x7 follow the sun support model.
Drive customer satisfaction by tracking issues from start to closure, minimizing aging cases.
Provide when requested root cause analysis for technical issues.
Assist with creating and maintaining relevant knowledge articles.
Work with other internal stakeholders as needed to enhance the overall customer experience.
Strong analytical and problem-solving skills
Promote best practise and new methodologies

Role skill requirements:

Minimum 5 years' experience across VMware core technologies at a senior support level.
Experience in handling critical customer situations.
Knowledge of NSX-T Architecture: Understanding Managers, Controllers, Transport Nodes, Edge Nodes, TEPs.
Understanding of Logical Switching & Routing: Segment creation and management, Tier-0 and Tier-1 gateway design
Understanding of Distributed Firewall (DFW) and Gateway Firewall (GFW): Micro-segmentation, Rule creation and optimization and Grouping objects and policies
Understanding of Edge Services: Load balancer configuration, NAT and VPN.
Knowledge of VMware vSphere is mandatory. Hand-on experience on vCenter, ESXi, VM networking and vDS (vSphere Distributed Switch).
Knowledge of Rest API, Curl and Postman is mandatory. Understanding of the HTTP response code, able to craft Rest API call (GET, POST, PUT and DELETE).
Knowledge of Certificates is needed. Understand the concept of Self-signed, CA certificates.
Proficiency on Linux/UNIX is mandatory. Able to navigate the directories and filing system, to use shell commands in a troubleshooting environment.
Proficiency in Networking is mandatory. In-depth understanding of L3 networking protocols including switching technologies, routing fundamentals, IP subnetting and Address Management, fire walling, load balancers, Security trust zones, Management Networks, VPN and network design
Proficiency in Packet Capture/Wireshark is mandatory. Able to navigate through the complexity of the network virtualization.
Familiarity with systems management concepts, processes and standards (e. g. SNMP); capacity/performance management and tuning; and storage and network management.
Certifications required: Linux: LPIC-1, LPIC-2. Networking: CCNA, CCNP is a plus, VMware: VCP, VCP-NV, VCAP-NV is a plus

For California based applicants, see our CCPA policy here - Privacy Policy

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senior technical support jobs in denver co

VMware Senior Technical Support Engineer (NSX)

RTS Sr Technical Support Specialist.

Senior IT Support Lead

RTS Sr Technical Support Engineer.

Senior Technical L2 Analyst – Spend Management

Senior IT Consultant

Technology Sr Analyst

Senior Customer Service Technician Support

Sr. Cloud Support Engineer - Weekend Shift

Senior Engineer

Sr. IT Service Delivery, Implementation - Tier II

Senior Implementation Specialist

Ground Senior Ops Training Engineer - Level 4

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