Top 516 Shift coordinator Jobs in Denver Co

Coordinator, Call Center
Denver Health —Denver, CO
- $23.98 - $33.57 an hour
- Full-time
- Pass drug screening
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
12d
Reminiscence Coordinator
Sunrise Senior Living —Westminster, CO
- $66,352 - $88,608 a year
- Full-time
- Mid-level
- Paid holidays
- Health insurance
Coordinator, Environment of Care
Denver Health —Denver, CO
- $34.30 - $51.45 an hour
- Full-time
- Hospital
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
6d
Patient Access Acute Coordinator
Intermountain Healthcare —Wheat Ridge, CO
- $24.60 - $37.46 an hour
- Full-time
- Acute care
- Computer literacy
- HIPAA
Wellness Coordinator
Belly Bliss —Denver, CO
- $21 - $23 an hour
- Full-time
- Background check
- Clinic
- In-person
- Paid time off
- Employee discount
Quick Apply
Administrative Assistant / Office Coordinator
ShipOffers —Englewood, CO
- $65,000 a year
- Full-time
- Google Workspace
- Inventory management
- Office
Quick Apply
Lab Coordinator
Intermountain Healthcare —Denver, CO
- $20.88 - $31.09 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
4d
Patient Care Coordinator
Optum —Golden, CO
- $18 - $32 an hour
- 8 hour shift
- Pass drug screening
- High school diploma or GED
- Math
- AD&D insurance
- Employee stock purchase plan
5d
Medical Records Specialist
HCA HealthONE Spalding Rehabilitation —Aurora, CO
- $19.29 - $24.30 an hour
- Part-time
- Entry level
- Under 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
(DEN) Cabin QC Auditing Agent & Compliance Coordinator
United Ground Express —Denver, CO
- Overtime
- Background check
- 18 years or older
- Pass drug screening
- Travel reimbursement
- Paid time off
Operating room Travel Nurse - RN - OR
TalentBurst, Inc. —Denver, CO
- Night shift
- Acute care
- Surgery
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Licensed Practical Nurse (LPN)
AirSculpt —Denver, CO
- $34 - $35 an hour
- Overtime
- Medication administration
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
17h
Registered Nurse RN Clinical Coordinator OR Full Time Nights 10K Sign-On Bonus Parker
AdventHealth Parker —Parker, CO
- $35.04 - $65.17 an hour
- Full-time
- Nursing
- Surgery
- RN License
- Paid parental leave
- Disability insurance
Resident Service Coordinator
Silva Management Partners —Denver, CO
- $55,000 - $57,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Psychiatric Mental Health Nurse Practitioner (PMHNP) or Physicians Assistant
Axis Integrated Mental Health —Superior, CO
- $130,000 - $205,000 a year
- Full-time
- Hybrid work
- Background check
- Private practice
- Nursing
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse RN Clinical Coordinator OR Neuro Spine Days up to 15K Sign-On Bonus Littleton Full Time
AdventHealth Littleton —Littleton, CO
- $35.04 - $65.17 an hour
- Full-time
- Nursing
- Management
- Surgery
- Paid parental leave
- Disability insurance
Care Coordinator - Behavior Health Services
Boulder Community Health —Boulder, CO
- $37.20 - $55.80 an hour
- 8 hour shift
- Psychiatry
- Hospital
- Licensed Clinical Social Worker
- Employee assistance program
- 403(b)
PMHNP | Ketamine Therapy Clinic | Remote Psychiatric Evaluations + Optional In-Clinic Work
NeuConnections Ketamine & Wellness Clinic —Littleton, CO
- From $120 an hour
- PRN
- Nursing
- Medication administration
- Psychiatry
- Flexible schedule
Quick Apply
16h
Care Coordinator - Behavior Health Services
Boulder Community Health —Boulder, CO
- $33.82 - $50.73 an hour
- 8 hour shift
- Psychiatry
- Hospital
- Licensed Clinical Social Worker
- Disability insurance
- Dental insurance
Quick Apply
11d
Clinical Nurse Coordinator Med Tele
HCA HealthONE Swedish —Englewood, CO
- $40.35 - $58.87 an hour
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply

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Coordinator, Call Center

Denver Health -
Denver, CO

Apply Now

Job Details

Full-time
$23.98 - $33.57 an hour
12 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Employee discount
Loan forgiveness
Life insurance
Childcare
Retirement plan

Qualifications

Staff performance monitoring
Record keeping
Patient scheduling systems
Customer relationship building
Team supervision
Managing teams in a customer support role
Phone communication
Coaching
Coding for hospital billing
Practice management software
Patient demographics
Performance Reporting
Process improvement
Employee relationship building
Shift management
Training material drafting
Mid-level
Windows
Frontline customer support management
Quality reports
Team development
Healthcare referral management
Quality assurance audits
Internal employee customer service
Task prioritization
Team training
Desktop applications
Healthcare team management
Interviewing
Management reporting

Full Job Description

We are recruiting for a mission-driven Coordinator, Call Center to join our team!

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Appointment Center

Job Summary

Under general supervision, oversees the daily activities of a team of agents who place and receive telephone calls in a healthcare setting and serves as a Liaison between Clinics and Call Center. Responsible for assisting Call Center Leadership in training and monitoring of Call Center procedures and processes including meeting operational standards, supporting agents in achieving/maintaining service levels, improving the teams overall quality service, preparing reports, keeping equipment operating, and maintaining professional and technical knowledge. Possess excellent customer service and communication skills, cross-trained in all aspects of Call Center responsibilities and provides leadership support to Management team and Agents.

Essential Functions :

Provides ongoing monitoring of Agent activities to ensure team members meet operational standards, maintain service levels, improve quality, and accomplish organizational goals; prepares reports as directed by Management to demonstrate agent performance and makes recommendations for improvement. (10%)
Trains Agents in Call Center procedures, processes and computer applications; participates in development of agent training materials. (10%)
Responds to internal and external customer requests in a courteous, respectful and helpful manner utilizing interpretation services to facilitate customer communications; performs information lookups using all sources of data to provide rapid, accurate resolution. (10%)
Ensures agent equipment is operating and facilitates requests to repair, restore or enhance as appropriate. (10%)
Meets with the Quality Assurance team to review Agent performance and conducts quality assurance auditing as needed. (10%)
Participates in agent interviews and agent roundings. (10%)
Perform front line agent functions including taking calls, making outbound calls, emergency procedures, page/page park, and other agent duties to ensure process knowledge is up to date. (10%)
Understands standardized scheduling, rescheduling, and cancellation guidelines. Schedules to appropriate provider according to patient request, provider direction, and availability. (10%)
Verifies and updates demographic, financial, guarantor, insurance and patient information for new and existing patients within the practice management/electronic health record and various Denver Health computer applications. (10%)
Maintains continuity of work operations by documenting and communicating actions, completes activity reports and communications upon request for various Departmental functions and initiatives; keeps equipment operational by following established procedures and reporting malfunctions. (10%)

Education :

No High School Diploma and/or No GED

Work Experience :

1-3 years medical call center experience Required

Licenses :

Knowledge, Skills and Abilities :

Familiar with a variety of healthcare concepts, practices, and procedures.
Ability to prioritize and perform a multitude of duties with great attention to detail and a high level of accuracy in a fast paced environment relying on extensive experience and judgment to plan and accomplish goals.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Knowledge of medical terminology and benefits.
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Relationship building, instructing, teaching, process/change execution, flexibility, and reporting
Able to type 40wpm and possess intermediate knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
CPT and ICD-10 coding skills preferred

Shift

Work Type

Regular

Salary

$23.98 - $33.57 / hr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.

Apply Now

Refine Your Search

shift coordinator jobs in denver co

Coordinator, Call Center

Reminiscence Coordinator

Coordinator, Environment of Care

Patient Access Acute Coordinator

Wellness Coordinator

Administrative Assistant / Office Coordinator

Lab Coordinator

Patient Care Coordinator

Medical Records Specialist

(DEN) Cabin QC Auditing Agent & Compliance Coordinator

Operating room Travel Nurse - RN - OR

Licensed Practical Nurse (LPN)

Registered Nurse RN Clinical Coordinator OR Full Time Nights 10K Sign-On Bonus Parker

Resident Service Coordinator

Psychiatric Mental Health Nurse Practitioner (PMHNP) or Physicians Assistant

Registered Nurse RN Clinical Coordinator OR Neuro Spine Days up to 15K Sign-On Bonus Littleton Full Time

Care Coordinator - Behavior Health Services

PMHNP | Ketamine Therapy Clinic | Remote Psychiatric Evaluations + Optional In-Clinic Work

Care Coordinator - Behavior Health Services

Clinical Nurse Coordinator Med Tele

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