Top 186 Credit associate Jobs in Des Moines, Ia

Workforce Associate
State of Iowa —Des Moines, IA
- $18.32 an hour
- Full-time
- Basic math
- Research
- Criminal background check
- Paid holidays
- Disability insurance
10d
Credit Underwriter (Sunday–Thursday Mornings)
WATERCRESS FINANCIAL GROUP LLC —West Des Moines, IA
- From $25 an hour
- Full-time
- Writing skills
- Finance
- Analysis skills
Quick Apply
Accounts Payable Specialist
Edmundson Art Foundation dba Des Moines Art Center —Des Moines, IA
- $20 - $25 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Visual & Performing Arts
Quick Apply
6d
Staff Accountant
Krause Group —Des Moines, IA
- Full-time
- Communication skills
- Entry level
Quick Apply
5d
(USA) Personal Shopper - Sam's
Sam's Club —Ankeny, IA
- $18 - $26 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
2d
Associate Banker
BMO Financial Group —Des Moines, IA
- $41,714 - $50,000 a year
- Part-time
- Inventory management
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
Front Desk Receptionist
BradyPLUS —Des Moines, IA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Coordinator, Information Technology Pathway (Specially Funded)
Des Moines Area Community College —Ankeny, IA
- $62,772 - $68,311 a year
- Monday to Friday
- Computer science
- Mid-level
- University
11d
Stock Associate
World Market —West Des Moines, IA
- Part-time
- Merchandising
- 16+ years old
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
7d
Full Time (40 Hours) Associate Banker, Ingersoll & 31st Branch, Des Moines, IA
JPMorganChase —Des Moines, IA
- Full-time
- Office
- High school diploma or GED
- Leadership
- Health insurance
- Tuition reimbursement
Branch Office Administrator
Edward Jones —Des Moines, IA
- Full-time
- Computer literacy
- Office
- Communication skills
- Profit sharing
- Health savings account
AM Front Desk Associate
West Des Moines Marriott —West Des Moines, IA
- From $17 an hour
- 8 hour shift
- Hotel
- Organizational skills
- In-person
- Health insurance
Quick Apply
HEALTH TECHNICIAN (TELEHEALTH CLINICAL)
US Veterans Health Administration —Des Moines, IA
- $41,066 - $59,510 a year
- Online Application
- Background check
- Clean driving record
- Surgery
- Paid parental leave
- Paid holidays
6d
Legal Assistant - Intellectual Property
BrownWinick —Des Moines, IA
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
11d
Teacher Assistant Child Care
UnityPoint Health —Des Moines, IA
- Full-time
- School experience
- Customer service
- High school diploma or GED
- Paid holidays
- Disability insurance
9d
Front Desk Associate
Holiday Inn Downtown at Mercy Campus —Des Moines, IA
- From $15 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Classroom Associate - McKinley Elementary- 2026-2027 School Year
Des Moines Public School District —Des Moines, IA
- $17.27 - $21.97 an hour
- Full-time
- Classroom
- Computer literacy
- Basic math
9d
Collections Specialist
WATERCRESS FINANCIAL GROUP LLC —West Des Moines, IA
- From $22 an hour
- Weekends as needed
- Hybrid work
- Bilingual
- Writing skills
- Research
Quick Apply
Field Service Technician - Des Moines, IA
Vertiv —Des Moines, IA
- Weekends as needed
- Background check
- Military
- Pass drug screening
- Profit sharing
- Health insurance
Montessori Primary Teacher (3-6 year olds)
Montessori Children's House —West Des Moines, IA
- Full-time
- Background check
- School experience
- Classroom
- Continuing education credits
- Health insurance
Quick Apply

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Workforce Associate

State of Iowa -
Des Moines, IA

Apply Now

Job Details

Full-time
$18.32 an hour
10 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount
Retirement plan

Qualifications

Customer communication
Basic math

Full Job Description

Job Description

We are hiring! Join our team of Unemployment Benefits Associates who are responsible for answering customer calls and listening to questions, comments, and concerns. Our Associates will manage calls in queue from claimants and employers, taking care of requests and concerns regarding resolutions on their unemployment claims. Will guide claimants through the initial and weekly filing process for unemployment insurance and help employers access their account. Will also resolve problems and errors for customers; provide supportive tasks and perform related work as required.

New hires will start at the base salary of $18.32 hourly, $1,465.60 bi-weekly, $38,105.60 annually.

Key Responsibilities in this position:

Manages high-volume of inbound and outbound calls in a timely manner, in a call-center environment.
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives for the customer.
Engage customers with professionalism and empathy when a response is warranted.
Keep accurate records of conversations in a standardized format when conducting screenings, taking notes of the conversations during the screening with active listening skills.
Communicate with internal and external customers and answers questions from claimants and employers.
Exercises good judgment and handles customer problems.

Essential Knowledge & Skills:

All new hires will participate in an intensive 3-week training class as part of the onboarding program. This training consists of classroom education, on-the-job, practice phone calls and an evaluation process at the completion to ensure position readiness for the Unemployment Benefits Associate role.

Essential Skills

Excellent communications skills, both verbal and written; communicate in courteous manner with customers and coworkers.
Understand complex subject matter, such as the Code of Iowa, federal and state laws, rules and regulations, agency policy, and procedural manuals.
Excellent time management, attention to detail
Able to prioritize, manage deadlines and work well under pressure
Problem solving abilities, and able to understand complex subject matter of information
Maintain a sense of professionalism and calmness when claimant, or customer is irritated, angry, or exhibiting frustrations by potential delays, or negative outcome
Perform basic math to determine amounts of payments, overpayments, underpayments, and re-qualifications.

Complete other duties as assigned.

Benefits of Working for the State of Iowa
IWD is focused on serving Iowans and providing outstanding customer service. Our strength is driven by the skills and talents of our people. IWD offers a rewarding team atmosphere, a flexible working environment, and a great total compensation package for our full-time employees, including:

Excellent health, dental, and vision insurance.
Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.
Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.
Flexible Spending Accounts for medical and dependent care.
Free Life and Long-term Disability Insurance with the option to purchase additional coverage.
Employee Assistance Programs and Discount Programs for support.

Click here to learn more about all of the amazing benefits the State of Iowa offers.

Hours of Work: Monday – Friday 8:00am-4:30pm.

If you’re looking for a career with a well-respected organization that values its employees and

customers, you’ve come to the right place!

The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Selected positions will be subject to a criminal background check.

Minimum Qualification Requirements

Graduation from an accredited area college with an Associate's Degree;

Three years of full-time work experience in public contact work obtaining, analyzing, and evaluating data such as job/claims interviewing, testing, referral, and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions;

A total of three years of education and/or full-time experience (as described in number two), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience;

Current, continuous experience in the state executive branch that includes eighteen months of full-time clerical work or direct customer service work in an Iowa Workforce Development office.

For additional information, please click on this link to view the job description. (Download PDF reader)

Additional Qualification Requirements

Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.

Apply Now

Refine Your Search

credit associate jobs in des moines, ia

Workforce Associate

Credit Underwriter (Sunday–Thursday Mornings)

Accounts Payable Specialist

Staff Accountant

(USA) Personal Shopper - Sam's

Associate Banker

Front Desk Receptionist

Coordinator, Information Technology Pathway (Specially Funded)

Stock Associate

Full Time (40 Hours) Associate Banker, Ingersoll & 31st Branch, Des Moines, IA

Branch Office Administrator

AM Front Desk Associate

HEALTH TECHNICIAN (TELEHEALTH CLINICAL)

Legal Assistant - Intellectual Property

Teacher Assistant Child Care

Front Desk Associate

Classroom Associate - McKinley Elementary- 2026-2027 School Year

Collections Specialist

Field Service Technician - Des Moines, IA

Montessori Primary Teacher (3-6 year olds)

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