Top 869 Customer assistant Jobs in Des Moines, Ia

Patient Services Representative
Des Moines University —Des Moines, IA
- $23.77 - $24.73 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
- Health insurance
- Tuition reimbursement
7d
PRN Physical Therapist
Western Home Communities —Madrid, IA
- PRN
- Customer service
- Physical & Rehabilitation Medicine
- Mid-level
- Tuition reimbursement
- Employee assistance program
Quick Apply
Medical Assistant
Wayspring —Des Moines, IA
- $24 - $26 an hour
- Full-time
- CPR Certification
- Addiction Medicine
- Customer service
- Paid training
- Paid parental leave
Quick Apply
9d
PRN Occupational Therapy Assistant (COTA)
Western Home Communities —Madrid, IA
- Online Application
- Customer service
- Mid-level
- Residential
- Dental insurance
- Tuition reimbursement
Quick Apply
Waiter
Norwegian Cruise Line Holdings —Des Moines, IA
- $16.50 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Employee discount
Dental Assistant-expanded function level 1
Jones Family Dental —Norwalk, IA
- $22 - $28 an hour
- Full-time
- Spanish
- Dental office
- English
- Paid holidays
- Health insurance
Quick Apply
Service Technician
Warren Water District —Indianola, IA
- From $20 an hour
- Weekends as needed
- Background check
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
Quick Apply
9d
Dental Assistant
Johnson Orthodontics —Waukee, IA
- $22 - $30 an hour
- Full-time
- Dental office
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Certified Nurses Aide
Adel Acres —Adel, IA
- Skilled nursing facility
- Vital signs
- Nursing home
- Disability insurance
- Health insurance
Quick Apply
Dental Assistant-expanded function level 1
Jones Family Dental —Norwalk, IA
- $22 - $28 an hour
- Full-time
- Spanish
- Dental office
- English
- Paid holidays
- Health insurance
Quick Apply
Dental Assistant-Full Time
Broadlawns Medical Center —Des Moines, IA
- Full-time
- Dental office
- Vital signs
- Customer service
- Free parking
- Health insurance
Quick Apply
Accounting Assistant
RE/MAX Concepts —Windsor Heights, IA
- From $16 an hour
- Urgently hiring
- Office
- QuickBooks
- Typing
- Health insurance
- Dental insurance
Quick Apply
7d
Radiologic Technologist up to $5k Sign on bonus!
Concentra —Des Moines, IA
- Full-time
- CPR Certification
- Microsoft Excel
- Vital signs
- Commuter assistance
- Disability insurance
Certified Medical Assistant - Iowa Dermatology Clinic 2nd and 3rd Floor
RC Dermatology —West Des Moines, IA
- $20 - $26 an hour
- Full-time
- Computer literacy
- Clinic
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Drake University Bulldog Shop part-time associate
eCampus —Des Moines, IA
- $12 an hour
- Part-time
- 18 years or older
- Sales
- Customer service
Quick Apply
Office Secretary/Receptionist
AlRazi Academy —West Des Moines, IA
- $13 - $18 an hour
- Full-time
- School experience
- Sales
- Customer service
- COVID-19 protective measures
- Paid time off
Quick Apply
Assistant Manager-Waukee, IA
StorageMart | MMS —Waukee, IA
- $15.50 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Retirement plan
Quick Apply
1d
Dental Assistant
Toothio —Ankeny, IA
- $26 - $28 an hour
- Temporary
- Dental office
- Computer literacy
- High school diploma or GED
- Flexible schedule
- Referral program
Quick Apply
13d
Assistant Head Coach (Assistant Store Manager) - Des Moines
Asics America Corporation —Des Moines, IA
- $15.25 - $16.25 an hour
- 8 hour shift
- Ability to walk for extended periods
- Writing skills
- Merchandising
- Employee discount
- Flexible schedule
Quick Apply
Day & Night CDL Driver for Feed Operations
Mid-Iowa Cooperative —Iowa
- From $50,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Health savings account
- Health insurance
Quick Apply

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customer assistant jobs near des moines, ia

Patient Services Representative

Des Moines University -
Des Moines, IA

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Job Details

Full-time
$23.77 - $24.73 an hour
7 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off
Professional development assistance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job no: 493034
Work type: FT
Location: Des Moines
Categories: Staff

At Des Moines University Medicine and Health Sciences you will make a meaningful contribution to the dynamic future of medicine and health sciences. The Patient Services Representative (PSR) serves as a key member of the clinic team, delivering exceptional customer service and supporting patients throughout their care journey. This role helps ensure a positive patient experience while supporting efficient clinic operations and continuity of care.

What you’ll do:

Patient Experience & Customer Service

Serve as the first point of contact for patients, visitors, students, and callers by providing professional, courteous, and compassionate customer service; answer and direct calls, respond to questions or concerns, and maintain a welcoming, organized reception area.

Scheduling & Patient Access

Maintain provider schedules by scheduling, rescheduling, and coordinating appointments, follow-up visits, and wellness exams to optimize patient access and clinic efficiency.
Register patients, maintain demographic information, verify insurance eligibility and benefits, obtain referrals and prior authorizations, and ensure required forms and documentation are completed and accurately maintained in the EHR.

Check-In, Check-Out & Revenue Cycle Support

Complete patient check-in and check-out processes, collect and reconcile patient payments, prepare deposits, and assist with insurance follow-up activities and patient billing inquiries.

Administrative & Clinical Support

Prepare clinic schedules and visit documentation; manage medical records, referrals, and outside documentation; maintain accurate records in the EHR; and provide administrative support to providers, students, and clinic staff.

Teamwork & Organizational Responsibilities

Collaborate with providers, students, leadership, and team members; maintain HIPAA compliance and patient confidentiality; participate in required training and meetings; support process improvements; and perform other duties as assigned.

What we are looking for:

High school diploma or equivalent required.
Associate degree or post-secondary education in healthcare, business, or a related field preferred.
One year of customer service or administrative experience required.
Exceptional customer service, communication, and interpersonal skills with a patient-centered approach, professionalism, and confidentiality.
Strong organizational skills, attention to detail, and the ability to effectively manage multiple priorities while using Microsoft Office and EHR systems.
Commitment to and alignment with DMU’s mission and values.

To see the full job description go to Position Description at the bottom of this posting.

Pay Rate: $23.77 per hour to start, increasing to $24.73 per hour after 6 months.

Total Rewards:

Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution toward the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit www.dmu.edu/employment to learn more about our benefits.

DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities and a host of employee engagement and recognition programs throughout the year.

About:

Founded in 1898, Des Moines University Medicine and Health Sciences is a premier medical and health sciences institution comprising three colleges — the College of Osteopathic Medicine, the College of Podiatric Medicine and Surgery and the College of Health Sciences. DMU offers graduate-level professional degree programs in anatomy, biomedical sciences, health care administration, medical science, occupational therapy, osteopathic medicine, physical therapy, physician assistant studies, podiatric medicine and public health.

Located in West Des Moines, part of Iowa’s capital metro, DMU provides a collaborative, student-centered academic environment. Our students consistently exceed national benchmarks in board exam performance, certification pass rates and medical residency match outcomes. Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals.

It is an exciting time to join DMU. Our 88-acre campus in West Des Moines brings the entire academic community together in one collaborative, future-focused environment, while the Des Moines University Clinic serves patients within the DMU32 Health and Business Complex in downtown Des Moines. Our state-of-the-art campus features technology-rich, flexible learning environments that support innovative teaching and connect faculty and students across all of our programs. Modern research facilities include a vibrant open-concept laboratory that fosters collaboration, accelerates discovery and empowers faculty and students to advance the health sciences.

DMU enhances our community’s quality of life by educating outstanding health professionals and leaders, providing expert and compassionate patient care, serving the community in diverse ways and contributing to the vitality of central Iowa.

At DMU, you will make a meaningful contribution to the dynamic future of medicine and health sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle.

Required Documents:

Resume, cover letter and contact information for three professional references required at time of online submission. Apply at www.dmu.edu/employment.

Department: Physical Therapy

Status: Non-Exempt

Des Moines University Medicine and Health Sciences is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, ethnicity, creed, religion, age, disability, sex, gender, gender identity, sexual orientation, pregnancy, veteran status, genetic information and other characteristics protected by law (“protected class”). We encourage applications from individuals from underrepresented groups.

POSITION DESCRIPTION

Advertised: 06 Aug 2026 Central Daylight Time
Applications close:Open Until Filled

Apply Now

Refine Your Search

customer assistant jobs in des moines, ia

Patient Services Representative

PRN Physical Therapist

Medical Assistant

PRN Occupational Therapy Assistant (COTA)

Waiter

Dental Assistant-expanded function level 1

Service Technician

Dental Assistant

Certified Nurses Aide

Dental Assistant-expanded function level 1

Dental Assistant-Full Time

Accounting Assistant

Radiologic Technologist up to $5k Sign on bonus!

Certified Medical Assistant - Iowa Dermatology Clinic 2nd and 3rd Floor

Drake University Bulldog Shop part-time associate

Office Secretary/Receptionist

Assistant Manager-Waukee, IA

Dental Assistant

Assistant Head Coach (Assistant Store Manager) - Des Moines

Day & Night CDL Driver for Feed Operations

I want to receive the latest job alert for customer assistant in des moines, ia

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