Top 133 Director of customer experience Jobs in Des Moines, Ia

Material Damage & Specialty Director
FBL Financial Group, Inc. —West Des Moines, IA
- Full-time
- Customer service
- 5 years
- Travel
- Paid holidays
- Disability insurance
10d
Director of Nursing
Heartstone Healthcare —Des Moines, IA
- $95,000 - $105,000 a year
- Full-time
- Background check
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
Quick Apply
Director, Digital Commerce and Customer Experience
Nebraska Furniture Mart —Des Moines, IA
- Full-time
- Hybrid work
- Marketing
- Merchandising
- 8 years
- Paid holidays
- Disability insurance
Quick Apply
8h
Director of Customer Experience
Midwest Heritage Bank, FSB —West Des Moines, IA
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
10d
Assistant Director - Product Management (Hybrid)
Principal Financial Group —Des Moines, IA
- $127,000 - $171,000 a year
- Full-time
- 5 years
- Research
- Office
Regional Club Director
Genesis Health Clubs —Des Moines, IA
- $90,000 - $120,000 a year
- Full-time
- Mentoring
- Senior level
- Health insurance
- Paid time off
Quick Apply
Corporate Strategy & Development Director
Principal Financial Group —Des Moines, IA
- $141,000 - $191,000 a year
- Full-time
- Remote
- CPA
- Office
- Finance
Events Creative Director
ITA Group Inc —West Des Moines, IA
- Full-time
- 7 years
- Travel
- Senior level
Quick Apply
QA Director II-Prepared Foods
JBS USA —Ankeny, IA
- $175,000 - $200,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Dental insurance
- Paid time off
Director, Business Strategy (Enterprise Data & Analytics)
Principal Financial Group —Des Moines, IA
- $160,000 - $213,000 a year
- Full-time
- Office
- US work authorization
- Experience equivalent to degree accepted
Traveling Director - Steve & Kate's Camp
Bright Horizons —Des Moines, IA
- $70,000 - $77,000 a year
- Full-time
- 5 years
- Caregiving
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
7d
Marketing Director
Arbor Springs —West Des Moines, IA
- Up to $70,000 a year
- Full-time
- Customer service
- Mid-level
- Bachelor's degree
Quick Apply
Director of Operations
Popeyes Louisiana Kitchen —Ankeny, IA
- $80,000 - $115,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health insurance
Quick Apply
Director, Member Growth & Customer Activation
Landus —Des Moines, IA
- 7 years
- Marketing
- Analysis skills
Lead Director, Commercial Member Experience
CVS Health —Des Moines, IA
- $100,000 - $231,540 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Organizational skills
- Fair chance
- Health insurance
- Dental insurance
1d
Iowa and National Director
FIRST CHILDRENS FINANCE —West Des Moines, IA
- $130,000 a year
- Full-time
- Remote
- Public speaking
- Finance
- Master's degree
- Paid holidays
- Disability insurance
Quick Apply
Director New Business Operations
Athene —West Des Moines, IA
- Full-time
- 7 years
- Analysis skills
- Bachelor's degree
Director, Supply Chain Inventory Management
Sysco —Ankeny, IA
- $103,100 - $171,800 a year
- Hybrid work
- 7 years
- Office
- Analysis skills
Director of Claims and Litigation
Banner Health —Des Moines, IA
- $57.38 - $95.64 an hour
- Part-time
- Remote
- Background check
- 6 years
- Writing skills
- Wellness program
- Employee assistance program
Lead Director, Commercial Product Analytics
CVS Health —Des Moines, IA
- $100,000 - $231,540 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Fair chance
- Senior level
- Health insurance
- Dental insurance
1d

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Material Damage & Specialty Director

FBL Financial Group, Inc.
West Des Moines, IA

Apply Now

Job Details

Permanent | Full-time
10 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Serving clients
Outdoor work experience
Customer service
Team leadership

Full Job Description

Material Damage & Specialty Director

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do: As the Material Damage & Specialty Director you will direct the Property/Casualty Shared Services Material Damage staff responsible for auto, specialty vehicle, and related claims, including both non storm and storm operations. Other duties include:

Establish and execute the material damage claims strategy, including service delivery, operational performance, performance metrics, and continuous improvement initiatives that support client/member service, growth, loss ratio, and efficiency goals.
Lead enterprise storm response for material damage claims, including planning, readiness, resource deployment, surge capacity, workflow prioritization, and consistent claim handling and customer communication during catastrophe events.
Direct the activities of the specialty units within the claim department.
Lead training development for claims handling, technical auto/specialty vehicle damage assessment, and catastrophe response processes.
Develop and manage the material damage claims budget, including catastrophe-related expenditures.

What It Takes to Join Our Team:

College degree or equivalent plus ten years of relevant experience required.
Five years management experience in underwriting, claims, or property and casualty insurance required.
Demonstrated leadership, customer service, team orientation, and technical/business/industry regulations related skills required.
Travel required (approx. 25%-30%) including overnight, and must be able to work under all kinds of weather conditions.

What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau....where the grass really IS greener!

If you're interested in joining a company that appreciates employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!

Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.

Apply Now

Refine Your Search

director of customer experience jobs in des moines, ia

Material Damage & Specialty Director

Director of Nursing

Director, Digital Commerce and Customer Experience

Director of Customer Experience

Assistant Director - Product Management (Hybrid)

Regional Club Director

Corporate Strategy & Development Director

Events Creative Director

QA Director II-Prepared Foods

Director, Business Strategy (Enterprise Data & Analytics)

Traveling Director - Steve & Kate's Camp

Marketing Director

Director of Operations

Director, Member Growth & Customer Activation

Lead Director, Commercial Member Experience

Iowa and National Director

Director New Business Operations

Director, Supply Chain Inventory Management

Director of Claims and Litigation

Lead Director, Commercial Product Analytics

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