Top 46 Intake manager Jobs in Des Moines, Ia

YOUTH SERVICES WORKER
Polk County, IA —Des Moines, IA
- $64,158 a year
- Overtime
- Serving
- Current TB test
- Writing skills
11h
YOUTH SERVICES WORKER (PART-TIME)
Polk County, IA —Des Moines, IA
- $30.74 an hour
- Overtime
- Serving
- Current TB test
- Writing skills
6d
Women’s Community Living Coordinator
Hope Ministries —Des Moines, IA
- Part-time
- Classroom
- Microsoft Outlook
- High school diploma or GED
Program Manager WIOA
NATIONAL ABLE NETWORK INC —Des Moines, IA
- $65,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- AD&D insurance
- Paid holidays
Quick Apply
11d
Product Owner-Team Member Experience
Casey's —Ankeny, IA
- $91,600 - $120,200 a year
- 5 years
- Writing skills
- Mid-level
Complaint Resolution Specialist
WATERCRESS FINANCIAL GROUP LLC —West Des Moines, IA
- Full-time
- Writing skills
- Research
- Mid-level
Quick Apply
19h
Intake Director
Mom's Meals —Ankeny, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Case Manager I
Primary Health Care Inc —Des Moines, IA
- $17.00 - $25.50 an hour
- Full-time
- Spanish
- Customer service
- Bachelor's degree
- Continuing education credits
- Health savings account
Quick Apply
Customer Care Product & Technology Liaison
ARAG North America —Des Moines, IA
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
Front Office Coordinator - Ankeny (South), IA
Athletico Physical Therapy —Ankeny, IA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
1d
Paralegal
Trinity Health —Des Moines, IA
- $31.87 - $47.81 an hour
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
Medical Case Manager I - The Project
Primary Health Care Inc —Des Moines, IA
- $17.00 - $27.98 an hour
- Full-time
- Spanish
- Customer service
- Bachelor's degree
- Continuing education credits
- Health savings account
Quick Apply
14d
Legal Operations Program Manager
John Deere —Des Moines, IA
- $124,656 - $186,972 a year
- 18 years or older
- Office
- Master's degree
- Health savings account
- Paid holidays
5d
Administrative Assistant 2
Vibrant LLC —Des Moines, IA
- $18 - $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Fuel card
- Paid holidays
Quick Apply
IT Product Manager-Supply Chain
Casey's —Ankeny, IA
- $115,200 - $160,400 a year
- 7 years
- Merchandising
- ERP systems
14d
Enterprise Application Administrator II
Bankers Trust Company —Des Moines, IA
- $66,000 - $78,000 a year
- Hybrid work
- ERP systems
- Mid-level
- Office
- Paid parental leave
- Health insurance
Talent Acquisition Specialist
WorldWide Logistics —Urbandale, IA
- Microsoft Excel
- Microsoft Outlook
- Research
- Disability insurance
- Health insurance
Quick Apply
Residential Admissions Coordinator
YSS —Cambridge, IA
- $17.28 - $21.63 an hour
- Full-time
- Data analysis skills
- Mid-level
- Residential
Enterprise Application Administrator II
Bankers Trust —Des Moines, IA
- $66,000 - $78,000 a year
- Hybrid work
- ERP systems
- Mid-level
- Office
- Paid parental leave
- Health insurance
Behavioral Health Case Manager
LifeHealth LLC —Camp Dodge, IA
- From $75,762 a year
- Monday to Friday
- Microsoft Word
- LMFT
- Master of Social Work
Quick Apply

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YOUTH SERVICES WORKER

Polk County, IA -
Des Moines, IA

Apply Now

Job Details

Full-time
$64,158 a year
11 hours ago

Qualifications

Youth recreational activities facilitation
Physical security
Computer operation
Correctional facility report writing
Behavioral standards enforcement in schools
Youth mentoring
Phone communication
Interviewing clients
Safety regulations
Writing skills
Individual therapy
Employee relationship building
Compliance with security regulations
Parent communication
Emergency response in crisis intervention
Juvenile justice system
Driver's License
Wireless communication system operation
Child safety supervision
Incident response (Crisis management methodologies)
Data entry
Juvenile justice law
Security system monitoring (security system operation)
Interviewing
Youth counseling
Detainment procedures
Telephone systems
Inmate behavior management techniques
Student discipline
Legal compliance

Full Job Description

Under general supervision, performs responsible duties related to the care, security, welfare, and custody of youth at the Polk County Juvenile Detention Center. Youth Service Workers are mainly responsible for direct care of youth and security/safety of the center; perform as back up to intake, transportation, and control center staff.

Illustrative Examples of Work

Provides back up for intake at the detention facility; interviews clients, juvenile court officers, legal guardians, and law enforcement personnel to obtain family and personal history, educational background, social skills, and medical conditions.
Participates in the preparation and implementation of individual care and placement plans; interacts with youth to assess the impact of services received; monitors participant’s progress; assesses the need for additional services and/or behavioral interventions.
Maintains professional interaction with youth while providing daily care; facilitates, organizes, supervises, and participates in behavioral, educational, instructional, and recreational groups and activities.
Counsels youth on situational problems that may arise; instructs youth regarding facility rules, regulations, and procedures; utilizes behavior management skills including discipline/reward to ensure youth compliance with facility rules and regulations and conduct requirements.
Inputs and retrieves information on a computer regarding services provided to youth; compiles information and prepares reports as requested.
Provides back up for transportation of youth at the detention facility.
Makes verbal, written and computerized reports of all occurrences happening during a shift; maintains thorough records of services provided; prepares other reports as directed; maintains continuous internal communications with facility staff; utilizes intercom system, telephone system, and wireless communication systems.
Contacts parents, law enforcement personnel, and representatives from other social service or community agencies to share program information, coordinate services, and resolve problems.
Dispenses medication and performs minor medical duties.
Assists in ensuring the health, safety, and welfare of youth; assists in maintaining security by conducting and recording periodic bedroom checks, ensuring doors are locked and secure, observing and reporting youth behavior and/or suspicious activities, and detecting and confiscating contraband/or weapons; performs personal and room searches; may be required to physically restrain youth under certain situations; observes for potential escapes; notifies management and control center of emergency situations.
Participates in weekly staff meetings.
Completes housekeeping duties as needed. May assist in setting up and serving meals.
Provides technical assistance to clerical/support staff as directed as assigned.
May transport youth outside of the facility as needed.
Performs other duties as assigned.

Required Knowledge, Skills and Abilities

Knowledge of the principles and practices relating to the operation of juvenile detention facilities.
Knowledge of the Iowa Juvenile Code and Licensing/Accreditation standards.
Knowledge of the methods and techniques used in enforcing discipline of youth.
Knowledge of the principles and practices of group leadership and recreational and educational group activities.
Knowledge of abnormal behavior in youth.
Knowledge of the community services available to youth and families.
Knowledge of the behavior patterns common to various stages of youth development.
Knowledge of electronic monitoring systems.
Knowledge of juvenile court system procedures.
Skill in interviewing, listening, visual observation.
Skill in the use of office equipment to input and retrieve information and reports.
Ability to read and comprehend written instructions and procedures.
Ability to facilitate groups and provide individual counseling.
Ability to secure and maintain the confidence of and maintain a sympathetic and understanding attitude toward youth.
Ability to interact effectively with youth and families from diverse cultures and/or socio-economic status.
Ability to enforce regulations with firmness, tact, and impartiality.
Ability to effectively deal with volatile or distraught youth.
Ability to participate in physical restraint of hostile, aggressive, and combative youth.
Ability to remain mentally alert to visually observe for suspicious activity, breaches in security, and safety issues.
Ability to recognize problems as they arise and take immediate and appropriate steps to intervene.
Ability to handle multiple tasks concurrently and work in a stressful environment.
Ability to operate telephones, intercoms, and duress buttons.
Ability to keep accurate routine records and make verbal and written reports.
Ability to communicate effectively both verbally and in writing.
Ability to lift, push, pull, and carry up to 75 lbs.
Ability to participate in the physical restraint of hostile, aggressive, and combative youth.
Ability to establish and maintain effective working relationships with parents/legal guardians of youth, other staff, law enforcement personnel, and other professionals involved with youth.
Ability to maintain composure and exercise sound judgment under stressful circumstances.
Ability to foster a collaborative and professional work environment.

Training and Experience

Graduation from high school or equivalent, and
Three years of relevant work experience in an institutional setting dealing with the welfare of dependent or delinquent youth, or
Associate’s Degree in Human Services, Psychology, Sociology, Criminal Justice or related, and
One year of relevant work experience in an institutional setting dealing with the welfare of dependent or delinquent youth, or
Any equivalent combination of education and experience that will have provided the required knowledge, skills, and abilities.

Special Requirements:

Candidate is required to obtain certification in Safe Crisis Management, or equivalent, within six months of hire and maintain annually.
Candidate must be able to obtain CPR/AED and First Aid and Medication Manager Certification within six months of hire and maintain annually.
Candidate must pass a post-employment offer physical examination and physical capacity testing to ensure candidate meets the essential physical requirements of the position.
Candidate must pass a physical examination every three years.
Candidate must pass a tuberculosis test annually.
Candidate must pass a Criminal History Record Check through the Iowa Department of Criminal Investigation and a Child/Adult Abuse Record Check through the Iowa Department of Human Services as defined in the State of Iowa licensing and approved standards (IAC 441, Chapter 105). Annual checks are required.
A drug screen is required prior to final offer of employment.
A valid State of Iowa driver’s license is required. Candidate must obtain a Class D Chauffeur’s license within six months of hire and maintain annually.
Ability to work evenings, nights, weekends, holidays, and overtime outside of normal work hours with minimal advance notice as required.

Polk County is committed to providing a work environment that is representative, at all levels, of the citizens we serve. Equal opportunities are available to all applicants and current employees regardless of race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, genetic information, military or veteran status, citizenship status, mental or physical disability, or any other applicable characteristics protected by law.

Apply Now

Refine Your Search

intake manager jobs in des moines, ia

YOUTH SERVICES WORKER

YOUTH SERVICES WORKER (PART-TIME)

Women’s Community Living Coordinator

Program Manager WIOA

Product Owner-Team Member Experience

Complaint Resolution Specialist

Intake Director

Case Manager I

Customer Care Product & Technology Liaison

Front Office Coordinator - Ankeny (South), IA

Paralegal

Medical Case Manager I - The Project

Legal Operations Program Manager

Administrative Assistant 2

IT Product Manager-Supply Chain

Enterprise Application Administrator II

Talent Acquisition Specialist

Residential Admissions Coordinator

Enterprise Application Administrator II

Behavioral Health Case Manager

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