Top 8 Senior customer service representative Jobs in Des Moines, Ia

Sr. Cust Serv Rep
Motion Industries (MOT) —Des Moines, IA
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
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Virtual Team Supervisor-Total Care
Mediacom Communications Corporation —West Des Moines, IA
- $40,000 - $60,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- Wellness program
- Paid holidays
7d
Account Manager of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services
PharMerica —Des Moines, IA
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Disability insurance
- Health insurance
3d
Sr. Technical Services Representative
LATICRETE International, Inc. —Ankeny, IA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- DevOps
- AD&D insurance
- Paid holidays
Quick Apply
6d
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Des Moines, IA
- 5 years
- Research
- Travel
Sr. Director of Partner Solutions
Kuder Inc —Adel, IA
- 7 years
- Bachelor's degree
- Continuous improvement
Quick Apply

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Customer Service - Manager Trainee
ARK Distributing —West Des Moines, IA
Create, develop, and implement engaging and effective customer service strategies and standards. Communicate with customers via phone calls, e-mail, or face-to-…
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1d
Client Services Manager (Remote)
Businessolver —West Des Moines, IA
The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and…
$79,000 - $107,000 a year

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Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
Demonstrated technical and functional knowledge and skills to assist in all areas of workload. Extensive 401(k) plan with company matching for contributions up…
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8d

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Sr. Cust Serv Rep

Motion Industries (MOT) -
Des Moines, IA

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
401(k)

Qualifications

Customer communication
Customer returns handling
High school diploma or GED

Full Job Description

SUMMARY:

Motion is widely recognized across the US for the variety and quality of our hose, belting, custom fabrications, on-site belting services, and consumer products. Specializing in the value-added fabrication of belt, hose, and cut & molded products. Motion products are used across a wide array of industries and applications. We strive to provide a workplace built on teamwork, comprised of team players who take pride in a job well done while consistently achieving results that exceed our customer’s expectations.

JOB DUTIES

Places customer orders via telephone, fax, email, electronic methods, or walk in inquiries.
Influences Motion gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Collaborate with stocking inventory management to meet customer requirements.
- Responsible for sourcing and purchasing products in branch inventory, distribution center inventory or supplier inventory.
Expedites backorders and purchase orders to meet customer needs.
Work directly with the customer to determine the most cost-effective shipping method for orders.
May handle customer and supplier returns.
May have dedicated account responsibility.
Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
May be responsible for quality and/or safety in the branch.
Responds to complex customer inquiries regarding products, provides quotes, and handles order entry.
Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Excellent communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Excellent computer skills.
Excellent negotiation skills.
Strong product knowledge.
Reliability, organization, and attention to detail required.

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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Refine Your Search

senior customer service representative jobs in des moines, ia

Sr. Cust Serv Rep

Virtual Team Supervisor-Total Care

Account Manager of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services

Sr. Technical Services Representative

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Sr. Director of Partner Solutions

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