Top 124 Service desk supervisor Jobs in Des Moines, Ia

Power Generation Support Specialist
Ziegler CAT —Des Moines, IA
- $34.31 - $42.89 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Community Association Manager
FirstService Residential —Des Moines, IA
- $75,000 a year
- Weekends as needed
- Writing skills
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Maintenance Technician
FirstService Residential —Des Moines, IA
- $30 an hour
- Weekends as needed
- Microsoft Outlook
- Word processing
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $17.50 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Supervisor
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $19.50 an hour
- Full-time
- Inventory management
- Mid-level
- Hotel
- Employee discount
Quick Apply
4d
Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
- Full-time
- Background check
- School experience
- Google Workspace
Quick Apply
Receptionist
Sea Mar Community Health Centers —Des Moines, IA
- $20.76 an hour
- Full-time
- Spanish
- Current TB test
- Word processing
- COVID-19 protective measures
- Paid holidays
Night Auditor
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $19 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
2d
People & Culture Specialist (Human Resources)
Blank Park Zoo —Des Moines, IA
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
9d
Front Desk Agent
WAUKEE HOTEL LLC —Waukee, IA
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Cashier Team Member (Front End Service) - Part Time
Whole Foods Market —West Des Moines, IA
- $15.00 - $24.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
4d
Supervisor
AFTERMATH —Des Moines, IA
- $28 - $32 an hour
- Call employer
- Background check
- Clean driving record
- Management
- Paid training
- Health insurance
Quick Apply
11d
Customer Service Representative
Planet Fitness - PF Baseline Fitness —Des Moines, IA
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Receptionist On Call
Sea Mar Community Health Centers —Des Moines, IA
- $20.76 an hour
- Full-time
- Spanish
- Current TB test
- Word processing
- COVID-19 protective measures
- Paid holidays
Coverage Custodian
UG2 LLC —Des Moines, IA
- $17 an hour
- Customer service
- Office
- Ability to lift 50 pounds
Quick Apply
Customer Service Rep
Planet Fitness - Baseline Fitness —Des Moines, IA
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Overnight Closer
Planet Fitness - PF Baseline Fitness —Des Moines, IA
- Overnight shift
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Hotel Guest Service Supervisor
Hampton Inn —West Des Moines, IA
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid training
- Dental insurance
Quick Apply
4d
Story Desk Editor
TEGNA Inc. —Des Moines, IA
- Part-time
- Research
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
Club Manager
Planet Fitness - PF Baseline Fitness —Des Moines, IA
- Full-time
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply

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service desk supervisor jobs near des moines, ia

Power Generation Support Specialist

Ziegler CAT -
Des Moines, IA

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Job Details

Full-time
$34.31 - $42.89 an hour

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Bereavement leave
Life insurance

Qualifications

High school diploma or GED

Full Job Description

We are seeking an experienced Generator Technician who has a passion for engines, generators, switchgear, and industrial electrical systems — and is ready to step into a role that relies more on technical expertise than physical labor. As an Power Generation Support Specialist, you will use your Generator Technician troubleshooting knowledge to guide technicians, resolve escalated issues, support OEM communications and keep our customers’ equipment running with minimal downtime. This primarily desk-based role is ideal for someone who has spent years in the field as a Generator Technician mastering mechanical and electrical diagnostics and is now looking for a position that allows them to continue making a high impact contribution without the physical strain, long hours, or demanding travel of traditional field service work.

Responsibilities:

Answers initial customer calls from the technical support line and generate support tickets for the technical support staff maintaining work-flow in the ticketing database.
Resolves basic technical support requests from internal and external customers regarding Ziegler equipment.
Researches, evaluates, and solves more complicated issues through training from senior staff, and utilization of various OEM resources.
Works collaboratively on a team.
Develops product knowledge and resources on current and emerging products.
Assists Parts personnel (i.e.. helps locate hard-to-find parts when Parts Supervisors are unable to help).
Resolves daily customer support issues.
Works in a cooperative manner with team and superiors.

Qualifications:

High School Diploma or GED required
2-year technical or 4-year bachelors degree preferred
2+ years of technical, operational, or service expertise with industrial engines or electrical power generation systems (EPG)
Good computer skills with knowledge of MS PowerPoint, MS Excel and Word
Excellent communication skills - both verbal, phone and written
Customer service skills
Experience with CAT engines a plus
Personal attributes: Attention to Detail, Customer Focus, Learning Orientation, Planning and Organization, Problem Solving, Teamwork

Travel:

Able to travel up to 10% of time

IndO

Minimum Physical Requirements:

Standing, walking, using hands, talking, hearing
Working Conditions may be indoor and/or outdoor. Noise level may be moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is

$34.31 to $42.89

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:

Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

service desk supervisor jobs in des moines, ia

Power Generation Support Specialist

Community Association Manager

Maintenance Technician

Front Desk Agent

Front Desk Supervisor

Help Desk Technician

Receptionist

Night Auditor

People & Culture Specialist (Human Resources)

Front Desk Agent

Cashier Team Member (Front End Service) - Part Time

Supervisor

Customer Service Representative

Receptionist On Call

Coverage Custodian

Customer Service Rep

Overnight Closer

Hotel Guest Service Supervisor

Story Desk Editor

Club Manager

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