Top 19 Bilingual call center Jobs in Des Moines Ia

Fraud Specialist
SHAZAM —Des Moines, IA
- $20.00 - $24.50 an hour
- Full-time
- Remote
- Bilingual
- US work authorization
- Typing
- Paid parental leave
- Health savings account
12d
Client Service Specialist (HWB)
Telligen —West Des Moines, IA
- Email
- Hybrid work
- Bilingual
- Microsoft Outlook
- Computer literacy
Quick Apply
Bilingual Customer Service Representative
Mom's Meals —Des Moines, IA
- From $18 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Computer literacy
- 401(k)
- Paid time off
Quick Apply
Member Advocate (multiple openings)
ClaimDOC —West Des Moines, IA
- 8 hour shift
- Bilingual
- Computer literacy
- No experience needed
- Paid holidays
- Health insurance
Account Development Specialist
AMBA —Des Moines, IA
- $17 - $18 an hour
- Full-time
- Spanish
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Client Engagement Specialist
Convatec —Ackworth, IA
- Full-time
- Remote
- Spanish
- English
- Mid-level
Remote Outbound Sales Specialist
CLEAResult Consulting Inc. —Des Moines, IA
- $18 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
5d

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Fraud Specialist
SHAZAM —Des Moines, IA
Receive incoming and initiate outbound calls to cardholders to verify suspicious debit card activity. Ability to multi-task by using multiple computer screens…
$20.00 - $24.50 an hour
12d
Client Service Specialist (HWB)
Telligen —West Des Moines, IA
Experience in a call center environment including inbound and outbound calls at a high volume. Your customer support will include answering general inquiries,…
Quick Apply

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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
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Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
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Fraud Specialist

SHAZAM -
Des Moines, IA

Apply Now

Job Details

Full-time
$20.00 - $24.50 an hour
12 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Phone communication
Typing
Productivity software
Client interaction via phone calls

Full Job Description

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.

And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.

What we’re looking for:

SHAZAM is looking for a Fraud Specialist to join our team. In this role, you will work as a call center professional to help identify and reduce fraud to protect cardholder accounts and minimize financial risks to our financial institutions. This position is remote and starts at $20.00/hour plus shift differential.

What shifts are available:

1st Shift: Sunday - Thursday, 9am - 6pm

What you'll do:

Receive incoming and initiate outbound calls to cardholders to verify suspicious debit card activity.
Acquire a comprehensive understanding of fraud case management through our fraud detection system.
Identify emerging fraud trends and assist in the mitigation of fraudulent transaction activity.
Demonstrate professional and respectful interaction with internal and external customers.

What you need:

Experience in banking, financial services, or fraud detection is helpful but not required.
Demonstrated reliability and dependability in a metrics-driven environment.
Ability to work in a fast-paced inbound and outbound call center environment with a positive and professional attitude.
Must be passionate about contributing to an organization focused on continuously improving and reaching goals.
Experience in using Microsoft Office.
Ability to multi-task by using multiple computer screens and talking-and-typing while on the phone with cardholders and financial institutions.

What’s in it for you:

Monthly incentive pay, with an annual employee bonus program.
Pay differential for bilingual individuals.
Supportive, collaborative, inclusive, and diverse workforce.
Career learning, development, and growth opportunities.
Culture of respect and dignity, teamwork, honesty, and integrity.
Excellent benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible spending and health savings accounts
- Life insurance and short- and long-term disability provided at no cost
- Time away from work – PTO, VTO, paid parental leave, and company holidays
- Educational assistance
- Professional Certification Bonus program

Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.

1st Shift: Sunday - Thursday, 9am - 6pm

Apply Now

Refine Your Search

bilingual call center jobs in des moines ia

Fraud Specialist

Client Service Specialist (HWB)

Bilingual Customer Service Representative

Member Advocate (multiple openings)

Account Development Specialist

Client Engagement Specialist

Remote Outbound Sales Specialist

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