Top 1 Customer service attendant Jobs in Des Moines Ia

Safety Attendant/ Front Desk- Must Live Onsite
Woodspring Suites —West Des Moines, IA
- From $13 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Paid time off
- Employee discount
Quick Apply

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Safety Attendant/ Front Desk- Must Live Onsite

Woodspring Suites
West Des Moines, IA

Quick Apply

Job Details

Part-time
From $13 an hour

Benefits

Paid time off
Employee discount
Referral program

Qualifications

Bilingual
Computer literacy
Administrative experience
Calendar management
Clerical experience
Office management

Full Job Description

Job Summary
We are seeking a proactive and attentive Safety Attendant/Front Desk professional who must reside onsite to ensure the safety, security, and smooth operation of our facility. This vital role involves managing front desk responsibilities, providing excellent customer service, and maintaining a secure environment for staff, visitors, and contractors. The ideal candidate will be energetic, organized, and possess strong communication skills to handle multiple tasks efficiently while creating a welcoming atmosphere. This position offers an exciting opportunity to be a key part of a dynamic team dedicated to safety and operational excellence.

Duties

Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check- outs, late check-outs, early check-ins, special requests, and part-day rooms

. Coordinates guest room maintenance work with the engineering and maintenance division.

Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check-outs and handles monetary transactions.
Maintains customers’ privacy.
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.

Qualifications

Proven experience in front desk operations or office management with strong organizational skills
Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry systems
Prior clerical experience with attention to detail in proofreading and document management
Strong customer service skills with the ability to handle multiple phone lines and communicate effectively via phone etiquette
Bilingual abilities are highly preferred to serve diverse populations effectively
Experience with office management software such as QuickBooks is a plus
Ability to manage time efficiently in a fast-paced environment while maintaining accuracy in administrative tasks
Personal assistant or calendar management experience is advantageous for supporting daily operations

Join us in creating a safe, welcoming environment where organization meets excellence! This role is paid and offers a rewarding opportunity for those eager to contribute their skills in a vibrant setting.

Pay: From $13.00 per hour

Benefits:

Employee discount
Paid time off
Referral program

Work Location: In person

Quick Apply

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customer service attendant jobs in des moines ia

Safety Attendant/ Front Desk- Must Live Onsite

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