Top 569 Director of customer service Jobs in Des Moines Ia

Director-Women and Newborn Care
UnityPoint Health —Des Moines, IA
- Full-time
- Nursing
- Surgery
- RN License
- Paid holidays
- Disability insurance
5d
Medical Director Veterinarian
Tempus Veterinary Recruitment —Des Moines, IA
- $125,000 - $155,000 a year
- Full-time
- Surgery
- US work authorization
- Senior level
- Paid parental leave
- AD&D insurance
Quick Apply
11d
Clinical Director of Behavioral Health Services
Children & Families of Iowa —Des Moines, IA
- Full-time
- Outpatient experience
- Master's degree
- Children
Quick Apply
Director of Nursing
Adel Acres —Adel, IA
- Full-time
- CPR Certification
- Nursing
- RN License
- Disability insurance
- Health insurance
Quick Apply
13d
Material Damage & Specialty Director
FBL Financial Group, Inc. —West Des Moines, IA
- Full-time
- Customer service
- 5 years
- Travel
- Paid holidays
- Disability insurance
Director of Finance and Investments
WB Realty Company —West Des Moines, IA
- $120,000 - $150,000 a year
- Full-time
- Background check
- CPA
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Clinical Director
Ellipsis —Des Moines, IA
- Full-time
- LMFT
- Nursing
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
Clinic Director (BCBA) ***$15,000 Signing Bonus***
Stride Autism Centers —Des Moines, IA
- $90,000 - $100,000 a year
- Full-time
- Management
- Clinic experience
- Mid-level
- Continuing education credits
- Paid parental leave
Quick Apply
Commercial Business Development Director
Decker Truck Line, Inc. —West Des Moines, IA
- Office
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Director of Customer Success & Plan Management
3E Partners —West Des Moines, IA
- Full-time
- Senior level
- Leadership
Quick Apply
4d
Director of Track & Field Performance
D1 Des Moines Training —Waukee, IA
- $20 - $100 an hour
- Part-time
- Background check
- Mid-level
- Middle school
- Paid training
- Employee discount
Quick Apply
14d
Director, Digital Commerce and Customer Experience
Nebraska Furniture Mart —Des Moines, IA
- Full-time
- Hybrid work
- Marketing
- Merchandising
- 8 years
- Paid holidays
- Disability insurance
Quick Apply
5d
Director of Marketing- Internal - PERM FTE
Robert Half —Des Moines, IA
- $130,000 - $160,000 a year
- Email
- Business development
- Travel
- US work authorization
- Profit sharing
- Disability insurance
Quick Apply
12d
VP/Director of Finance
Robert Half —Des Moines, IA
- $140,000 - $160,000 a year
- 11+ years
- Office
- Finance
- Disability insurance
- Dental insurance
Quick Apply
4d
Human Resources Director
Right at Home Des Moines —West Des Moines, IA
- Full-time
- Bachelor's degree
- Continuous improvement
- Business Administration
- Disability insurance
- Health insurance
Quick Apply
5d
Licensed Customer Service Insurance
Jonathan Webb-Allstate Insurance —West Des Moines, IA
- $40,000 - $60,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
11h
Assistant Wellness Director
StoryPoint —Urbandale, IA
- Weekends as needed
- Mid-level
- Travel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Service Delivery Advocate - 4 day work week!
Carvana —Urbandale, IA
- $17 - $19 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
Quick Apply
Customer Service Delivery Advocate - 4 day work week!
Carvana —West Des Moines, IA
- $17 - $19 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
Quick Apply
Physician Clinic Medical Director
Concentra —Des Moines, IA
- Full-time
- Medicine
- BC/BE
- Urgent Care
- Paid holidays
- Disability insurance

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Director-Women and Newborn Care

UnityPoint Health -
Des Moines, IA

Apply Now

Job Details

Full-time
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
401(k) matching
Pet insurance

Qualifications

RN License
Master's degree in nursing
Driver's License

Full Job Description

Overview:

Director - Women's and Newborn Care

On-Site Only

We are seeking an experienced healthcare leader to oversee the administrative and operational functions of Women’s & Newborn Services across UnityPoint Health. The Director of Women’s Services and Newborn Care leads the provision of care to obstetric and newborn patient populations at Blank Children’s Hospital, Iowa Methodist Medical Center, and Methodist West Hospital. Guided by the UnityPoint Health Vision, Mission, and Roadmap, this leader is accountable for effective operations across these areas, including care delivery, quality and safety outcomes, employee engagement, patient experience, regulatory compliance, and fiscal management. This role provides strategic, financial, and operational leadership for Labor & Delivery (including maternity surgical services), Mom/Baby and Normal Newborn Nursery, Lactation, Level II and Level III NICU, neonatal transport, OB Emergency Department, outreach, education, and related data registry work. The Director uses research and outcomes data to design, develop, and implement processes and programs that improve patient care and support departmental and organizational growth, and works collaboratively with other service lines, rural providers, and community leaders to maximize care coordination across internal departments and community/rural settings. The Director creates and sustains a culture of trust that fosters teamwork and the continual pursuit of excellence.

#UPHST

Why UnityPoint Health?:

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities:

Key Responsibilities

Lead the administrative functions of Women’s & Newborn Services across two campuses, ensuring alignment with organizational strategy and service line goals.
Develop and manage budgets; ensure responsible and effective use of financial resources.
Drive strategic planning and cultivate partnerships and relationships that advance organizational priorities.
Oversee clinical service line operations, including standards of care, clinical pathways, staffing plans, evaluation of patient care/services, and process improvement.
Serve as the administrative leader and liaison for physicians and physician activities; represent the service line to Medical Staff departments, sections, and committees.
Acquire and allocate human, material, and financial resources to meet service line needs.
Collaborate with leaders across service lines to optimize patient flow and coordinate care between departments.
Partner with other leaders to ensure compliance with specialty designation requirements that differentiate the organization (e.g., Trauma Center, Primary Stroke, Nurse Residency accreditation, etc.).
Use evidence, quality metrics, and outcomes data to guide operational change and improve systems, processes, and procedures.
Demonstrate knowledge of reimbursement systems and payer sources when evaluating visit efficiency and operational performance.
Identify growth opportunities and lead the design, development, and implementation of new and expanded programs.
Champion patient- and family-centered care and set expectations for quality, service, and cost stewardship.

Leadership Expectations

Lead department leaders by setting goals and objectives, monitoring progress and performance, and providing timely coaching and feedback.
Align care delivery standards across campuses while honoring differences in the patient populations served.
Promote a culture of safety by prioritizing patient and workplace safety; support and sustain a Just Culture and encourage reporting of unsafe practices.
Demonstrate innovation in care delivery and care coordination.
Participate in and lead initiatives that address nursing and healthcare issues/trends to elevate professional nursing practice and nurse engagement.
Support the UnityPoint Health Des Moines Professional Nurse Practice Model and shared governance.
Demonstrate emotional intelligence in day-to-day leadership and decision-making.
Effectively lead teams through conflict management, change management, negotiation, and mediation.

Qualifications:

Education:

MSN or other related master’s degree.

License(s)/Certification(s):

Current Iowa license to practice as a Registered Nurse.
Valid driver’s license when driving any vehicle for work-related reasons.

Experience:

Five (5) years of progressively more responsible leadership positions at or above the manager level in NICU and/or obstetrics, with proven results in improved outcomes.

Apply Now

Refine Your Search

director of customer service jobs in des moines ia

Director-Women and Newborn Care

Medical Director Veterinarian

Clinical Director of Behavioral Health Services

Director of Nursing

Material Damage & Specialty Director

Director of Finance and Investments

Clinical Director

Clinic Director (BCBA) $15,000 Signing Bonus

Commercial Business Development Director

Director of Customer Success & Plan Management

Director of Track & Field Performance

Director, Digital Commerce and Customer Experience

Director of Marketing- Internal - PERM FTE

VP/Director of Finance

Human Resources Director

Licensed Customer Service Insurance

Assistant Wellness Director

Customer Service Delivery Advocate - 4 day work week!

Customer Service Delivery Advocate - 4 day work week!

Physician Clinic Medical Director

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