Top 221 Federal agent Jobs in Des Moines Ia

Customer Support Representative / Contact Center Agent (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Sales
- Computer literacy
- Basic math
- Health insurance
- 401(k)
Quick Apply
Splunk Administrator
Belcan —Des Moines, IA
- $95,000 - $105,000 a year
- On call
- Writing skills
- System design
- Windows
- Paid holidays
- Health insurance
Closing Coordinator Agri-Access
Compeer Financial —Johnston, IA
- $47,100 - $66,600 a year
- PRN
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Wellness program
- Health savings account
Nurse Manager- Periop Services
MercyOne —Des Moines, IA
- Full-time
- Nursing
- Surgery
- RN License
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Nurse Manager- MedSurg
MercyOne —Des Moines, IA
- Full-time
- Nursing
- Surgery
- RN License
Quick Apply
9d
Class A Dedicated Regional Run
C3 Trucking —Des Moines, IA
- $1,600 - $2,000 a week
- Full-time
- Dedicated
- Pass drug screening
- Dry van
Quick Apply
Passenger Service Agent
G2 Secure Staff, LLC —Des Moines, IA
- Weekends as needed
- 18 years or older
- Customer service
- English
Customer Support Representative
John Deere —Johnston, IA
- $50,916 - $76,368 a year
- Monday to Friday
- 18 years or older
- Travel
- Conflict management
- Health savings account
- Paid holidays
13d
Front Desk Agent
Arbor Lodging —West Des Moines, IA
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Front Desk Agent
Courtyard West Des Moines —West Des Moines, IA
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
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Front Desk Agent, Part Time l Country Inn & Suites, Clive
Country Inn & Suites, Clive —Clive, IA
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
Quick Apply
Regional Logistics Operations Specialist
Meta —Altoona, IA
- $115,000 - $163,000 a year
- 6 years
- Oracle
- ERP systems
Implementation Associate
IMT Insurance —West Des Moines, IA
- $53,000 - $67,000 a year
- Online Application
- Hybrid work
- Organizational skills
- Communication skills
- Entry level
- Disability insurance
- Health insurance
11d
Senior Sales Data Analyst
EquiTrust Life Insurance Company —West Des Moines, IA
- Hybrid work
- High school diploma or GED
- Math
- Travel
- Paid parental leave
- Paid holidays
Quick Apply
Senior Claims Administrator – EMC Life (Life/Annuity)
EMC Insurance —Des Moines, IA
- $55,795 - $84,778 a year
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- 3 years
- Work from home
Site Logistics Operations Lead
Meta —Altoona, IA
- $138,000 - $196,000 a year
- Analysis skills
- Bachelor's degree
- Travel
QA Analyst
IMT Insurance —West Des Moines, IA
- $53,000 - $67,000 a year
- Online Application
- Hybrid work
- 1 year
- Entry level
- Time management
- Disability insurance
- Health insurance
4d
Travel Consultant - Corporate International/Complex
ADTRAV Travel Management —Des Moines, IA
- $24 - $27 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Claims Representative
Athene —West Des Moines, IA
- Full-time
- Computer literacy
- Research
- Computer skills
5d
Human Resources Generalist
Cemen Tech —Indianola, IA
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply

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federal agent jobs near des moines ia

Customer Support Representative / Contact Center Agent (REMOTE IOWA)

Aureon -
West Des Moines, IA

Quick Apply

Job Details

Benefits

Health insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Customer relationship building
Basic math
Employee relationship building
High school diploma or GED
Desktop applications
Computer skills

Full Job Description

Job Responsibilities:

Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact - including information and resolution achieved

- is logged in the appropriate ticketing system.
E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
Communication – provide feedback on support issues, resolutions or suggestions to immediate supervisor or department manager. Communicate trends, issues and appropriate solutions to supervisors and management.
Support coworkers – provide procedural advice and assistance to other representatives.
Help maintain and ensure positive working relationships with support clients.
Provide all support functions within the guidelines of the contact center and client policies and procedures.
Maintain departmental productivity standards while exhibiting accuracy in applicable ticketing system.

What can Aureon offer you?

Opportunities for professional growth, development, and advancement within the organization
100% remote working employment model
Comprehensive training on hardware and software applications for qualified applicants
Knowledge and experience relating to basic computer applications
Competitive compensation and full benefits package for full-time employees
Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:

High school or equivalent

Required Skills:

Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
Excellent written and oral communication skills, including strong listening skills
Intermediate to advanced computer skills with emphasis on Internet knowledge
Aptitude for providing superior customer care
Must exhibit dependability, adaptability and flexibility
Basic math skills
Creative thinking and reasoning ability

Preferred Skills

Experience in sales, marketing, or promotions

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Primarily indoor work primarily in office environment
Frequent utilization of manual dexterity and visualizing of computer screen
No unusual physical requirements

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

federal agent jobs in des moines ia

Customer Support Representative / Contact Center Agent (REMOTE IOWA)

Splunk Administrator

Closing Coordinator Agri-Access

Nurse Manager- Periop Services

Nurse Manager- MedSurg

Class A Dedicated Regional Run

Passenger Service Agent

Customer Support Representative

Front Desk Agent

Front Desk Agent

Front Desk Agent, Part Time l Country Inn & Suites, Clive

Regional Logistics Operations Specialist

Implementation Associate

Senior Sales Data Analyst

Senior Claims Administrator – EMC Life (Life/Annuity)

Site Logistics Operations Lead

QA Analyst

Travel Consultant - Corporate International/Complex

Claims Representative

Human Resources Generalist

I want to receive the latest job alert for federal agent in des moines ia

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