Top 57 Front desk agent Jobs in Des Moines Ia

Guest Service Representative/Night Auditor
Homewood Suites by Hilton —Des Moines, IA
- $15 - $18 an hour
- Part-time
- Hotel
- In-person
- 1 year
- Health insurance
- Paid time off
Quick Apply
3d
Front Desk Agent
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $17.50 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
2d
Patient Care Coordinator/Front Desk
Aesthetic Collective —West Des Moines, IA
- $24.15 - $29.09 an hour
- Part-time
- Mid-level
- Administrative experience
- Supervising experience
Quick Apply
Front Desk Concierge
The Spa at West Glen —West Des Moines, IA
- $18 - $21 an hour
- Full-time
- Computer literacy
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent
Arbor Lodging —West Des Moines, IA
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Front Desk Agent, Part Time l Country Inn & Suites, Clive
Country Inn & Suites, Clive —Clive, IA
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
Quick Apply
Front Desk Associate
Holiday Inn Downtown at Mercy Campus —Des Moines, IA
- From $15 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent
Courtyard West Des Moines —West Des Moines, IA
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist
BradyPLUS —Des Moines, IA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
ECOI South-Front Desk
Elevate Eye Care —Des Moines, IA
- $15 - $17 an hour
- Full-time
- High school diploma or GED
- Clinic
- Organizational skills
Quick Apply
2d
Guest Service Representative
Marriott International, Inc —Clive, IA
- $16.48 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
3d
Guest Service Representative - part time
Schulte Hospitality Group —Des Moines, IA
- $16 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
10d
ECOI Ankeny-Front Desk
Elevate Eye Care —Ankeny, IA
- $16 - $19 an hour
- Full-time
- High school diploma or GED
- Clinic
- Organizational skills
Quick Apply
Patient Services Representative/ Front Desk Coordinator
Des Moines Eye Surgeons —West Des Moines, IA
- $16 - $21 an hour
- Part-time
- HIPAA
- Clinic
- Communication skills
- Health savings account
- Health insurance
Quick Apply
14d
Front Office Coordinator
GREATER DES MOINES HABITAT FOR HUMANITY —Des Moines, IA
- Office
- High school diploma or GED
- Organizational skills
- 403(b) matching
- Disability insurance
Quick Apply
8d
Guest Service Representative - full time
Schulte Hospitality Group —Des Moines, IA
- $16 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
9d
Front Office Coordinator
Athletico Physical Therapy —Altoona, IA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Hotel Guest Service Rep
Marriott —West Des Moines, IA
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
6d
Front Desk Hampton Inn Part-time
Aileron Management LLC —West Des Moines, IA
- $15 - $16 an hour
- Part-time
- 18 years or older
- Office
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
Quick Apply
Front Desk Receptionist
Carr Law Firm, P.L.C. —Des Moines, IA
- $30,000 - $35,000 a year
- Full-time
- Customer service
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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front desk agent jobs near des moines ia

Guest Service Representative/Night Auditor

Homewood Suites by Hilton
Des Moines, IA

Quick Apply

Job Details

Part-time | Full-time
$15 - $18 an hour
3 days ago

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Customer communication
Teamwork
Customer support experience within hospitality industry
Stress management
Night audit
Venue guest services
Client interaction via phone calls

Full Job Description

Homewood Suites by Hilton DSM Airport, Des Moines, IA is looking for their new team members.

Benefits:

Very Competitive Pay
Room for Growth
Paid Time Off for all team members
Health Insurance Plan

Description:

As a Guest Service Representative you are responsible for providing our guests with the highest level of service possible in an efficient, courteous and professional manner while assisting them with the check-in and check-out process and assisting with travel and/or activity arrangements.

When will I be working?

This position requires working in shifts. We are currently hiring full time/part time associates who are willing to work morning/evening/night shifts.

What will I be doing?

Key responsibilities of a Guest Service Representative include:

Checking guests in and out of the hotel in a efficient, courteous and professional manner
Ensuring that special requests are noted and fulfilled
Communicating with all departments regarding in house VIPs and any special requests/needs
Promoting and selling special hotel programs, special rate packages and upgrades when appropriate
Informing guests of hotel services, features and roomamenities
Providing information and/or answering questions about local area attractions and things to do
Assisting guests with travel and activity arrangements prior to their arrival
Coordinating all guest requests for special arrangements or services in a courteous and efficient manner
Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
Managing and resolving all guest complaints and compliments in a professional and courteous manner
Maintaining an up to date working knowledge of all property amenities as well as any special events
Closing and securing the property at the end of the business day
Performing closing paperwork duties including, but not limited to, auditing all charges and postings, reconciling daily activity and closing all accounts in preparation for the new business day

Job Requirements
The ideal Guest Service Representative candidate will preferably have at least one year of Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction. The minimum qualifications for this position are:

Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to handle stressful situations in a calm, professional manner
Pleasant telephone demeanor
Must have the ability to work a varied schedule that may include evenings, nights, and weekends

What are we looking for?
Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

Employee discount
Health insurance
Paid time off

Application Question(s):

What about the role excites you and motivated you to apply? Please describe your interest in working with us?
Please describe in 1-2 sentences. How is your previous experience relevant to this role? Why are you a good fit for this job?
The position requires to work in shifts. Morning (8a - 3p), Evening (3p - 10p) and Nights (10p - 8a). Which shifts are you comfortable working?
The hotel business is 7 days a week operation. Which day(s) of the week are you NOT available to work?
How many hours per week are you expecting to work in this position?
What is your expected salary range?

Experience:

Prior Hotel: 1 year (Preferred)
Customer Service: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in des moines ia

Guest Service Representative/Night Auditor

Front Desk Agent

Patient Care Coordinator/Front Desk

Front Desk Concierge

Front Desk Agent

Front Desk Agent, Part Time l Country Inn & Suites, Clive

Front Desk Associate

Front Desk Agent

Front Desk Receptionist

ECOI South-Front Desk

Guest Service Representative

Guest Service Representative - part time

ECOI Ankeny-Front Desk

Patient Services Representative/ Front Desk Coordinator

Front Office Coordinator

Guest Service Representative - full time

Front Office Coordinator

Hotel Guest Service Rep

Front Desk Hampton Inn Part-time

Front Desk Receptionist

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