Top 629 Member services representative Jobs in Des Moines Ia

HR Shared Services Representative
UnityPoint Health —West Des Moines, IA
- Full-time
- Remote
- Research
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Patient Access Representative
UnityPoint Health —Des Moines, IA
- Full-time
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
8d
Client Services Support Representative
Blitt and Gaines, P.C. —Des Moines, IA
- $19 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Profit sharing
- Paid holidays
Quick Apply
Part-time Social Worker
Trinity Center —Des Moines, IA
- Part-time
- Background check
- Skilled nursing facility
- Pass drug screening
- 401(k)
- Paid time off
Quick Apply
Community Health RN - FT
EveryStep —Des Moines, IA
- Full-time
- Background check
- Nursing
- Current TB test
Quick Apply
Registered Nurse - Hospice RN - Facility - FT 7am - 7pm
EveryStep —Des Moines, IA
- 12 hour shift
- Background check
- Nursing
- Skilled nursing facility
Quick Apply
11d
Hospice Travel Registered Nurse
EveryStep —Des Moines, IA
- Full-time
- Background check
- Nursing
- Current TB test
Quick Apply
Hospice Social Worker prn
Affinity Hospice Management LLC —Des Moines, IA
- Per diem
- CPR Certification
- Master of Social Work
- BLS Certification
Quick Apply
8d
Rental Sales Representative
Nichols Equipment, LLC —Des Moines, IA
- Full-time
- Background check
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
Quick Apply
Entry-Level Sales Rep
Legacy Restoration LLC —Ankeny, IA
- From $100,000 a year
- Extended hours
- Clean driving record
- Ability to walk for extended periods
- Residential
- Health savings account
- Health insurance
Quick Apply
Transportation Carrier Sales Specialist
TMC Transportation —Des Moines, IA
- $47,000 - $52,000 a year
- Full-time
- Marketing
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Clinical Director
Ellipsis —Des Moines, IA
- Full-time
- LMFT
- Nursing
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
EP RN
MercyOne —West Des Moines, IA
- Full-time
- 18 years or older
- OSHA
- RN License
Quick Apply
7h
Sales Manager
KEG 1 Iowa, LLC —Des Moines, IA
- $110,000 a year
- Full-time
- Merchandising
- Mid-level
- Driver's License
Quick Apply
Entry Level Insurance Sales Agent
Performance Matters Associates —Des Moines, IA
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Experienced Shop Technician
Boss Truck Shops, Inc —Altoona, IA
- Weekends as needed
- ASE Certification
- Customer service
- DOT physical examination
- Disability insurance
- Health insurance
Agency Representative I
FBL Financial Group, Inc. —West Des Moines, IA
- Full-time
- Office
- US work authorization
- Communication skills
- Paid holidays
- Disability insurance
11h
Member Service Representative
GreenState Credit Union —Ankeny, IA
- $17.39 - $20.33 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
20h
Territory Sales Manager
Moove NA Distribution Holdings, Inc. —Des Moines, IA
- $70,000 - $80,000 a year
- Full-time
- Microsoft Word
- Background check
- Marketing
- Disability insurance
- Health insurance
Quick Apply
Financial Advisor Career Path – Fast-Track to Leadership
New York Life —Iowa
- $60,000 - $150,000 a year
- Full-time
- Background check
- Finance
- Business development experience
- AD&D insurance
- Disability insurance
Quick Apply
1d

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HR Shared Services Representative

UnityPoint Health -
West Des Moines, IA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
401(k) matching
Loan forgiveness
Pet insurance

Qualifications

Research

Full Job Description

Overview:

Remote/work from home with strong preference for candidates residing within the UPH geographies of Iowa, Illinois, & Wisconsin.

The HR Shared Services Representative is responsible for first-line HR support for all UnityPoint Health regions. This position will respond and resolve tier 1 phone and case inquiries from employees, managers, retirees, human resources (HR) and third parties, in regard to HR policy, payroll, benefit eligibility/enrollment, leaves administration, HRIS systems and other matters that occur during the employment life cycle.

Why UnityPoint Health?:

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities:

Answer incoming inquiries with on-the-spot problem solving, critical thinking, and empathy in adherence with AskHR protocol and service standards. May respond to inquiries through case management software, chat, etc. and make outbound calls as necessary.
Aid team members, leaders, providers, retirees, human resources (HR) personnel, and third parties with all HR Operation requests, such as, but not limited to: timecards, payroll, benefit enrollment, HRIS navigation, verification of employment, Medicare and Public Service Loan Forgiveness (PSLF) forms, learning management system, credentialing, personnel files, etc., while maintaining confidential and sensitive information.
Provide first-level, top notch, professional customer service to team members, leaders, providers, retirees, HR personnel and third parties in addition to self-service tools.
Assist team members, leaders, and providers in all stages of the employee life cycle (onboarding, orientation, job changes, life events, retirement, etc.), and able to provide reference to various company policies and procedures regarding a variety of situations.
Serve as a first contact to answer team member, leader, and provider questions about company correspondence and clarify any company communications and policies.
Ability to pivot in a fast-paced and ever-changing environment regarding federal guidelines, company policies, compliance, processes, and current events.
Initiate contact or makes referrals to the appropriate resource for situations that require specific attention or on behalf of other HR Centers of Excellence (CoE).
Participate in and share expertise during team meetings and training sessions.
Advocates and facilitates escalated inquiries with market HR or Centers of Excellence as needed.
Assist in the expansion of self-service tools and centralization of operational HR tasks.
Conduct routine research to resolve calls and submitted cases by clarifying company policy/practice or regulations. May assist with more complex research as assigned.
Determines and addresses any unstated needs and anticipates additional considerations and questions. Recognizes when escalation of a situation is necessary.

Qualifications:

Education:

Associates degree in HR, business, or technology (or applicable work experience) required.
Bachelors degree in HR, business, or technology (or applicable work experience) preferred.

Experience:

Two years in customer service, HR or IT experience preferred.

License(s)/Certification(s):

None

Apply Now

Refine Your Search

member services representative jobs in des moines ia

HR Shared Services Representative

Patient Access Representative

Client Services Support Representative

Part-time Social Worker

Community Health RN - FT

Registered Nurse - Hospice RN - Facility - FT 7am - 7pm

Hospice Travel Registered Nurse

Hospice Social Worker prn

Rental Sales Representative

Entry-Level Sales Rep

Transportation Carrier Sales Specialist

Clinical Director

EP RN

Sales Manager

Entry Level Insurance Sales Agent

Experienced Shop Technician

Agency Representative I

Member Service Representative

Territory Sales Manager

Financial Advisor Career Path – Fast-Track to Leadership

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