Clinic Nurse / Office Manager
Integrated Psychiatry PLLC
Position Type: Full-Time
Setting: Outpatient Psychiatry Clinic
Position Summary
Integrated Psychiatry PLLC is seeking an experienced, dependable, and highly organized Clinic Nurse / Office Manager to support the clinical and administrative operations of our outpatient psychiatric practice.
This is a hands-on leadership position combining clinical nursing responsibilities with day-to-day office management. The ideal candidate has prior clinic experience, strong organizational and communication skills, excellent clinical judgment, and the ability to keep a busy psychiatric clinic running efficiently while providing compassionate support to patients and providers.
Previous clinic experience is required. Experience and knowledge of psychiatric care is strongly preferred.
The Clinic Nurse / Office Manager will also support specialized psychiatric treatments, including Transcranial Magnetic Stimulation (TMS) and SPRAVATO® (esketamine) treatment services. TMS certification will be required within 60 days of hire, onsite training and certification provided.
Key Responsibilities Clinical Nursing & Psychiatric Care
- Support psychiatric providers with daily clinical operations and patient care.
- Communicate with patients regarding clinical questions, medication-related concerns, and provider instructions within the scope of the nursing role.
- Obtain and document vital signs and other appropriate clinical information.
- Assist with medication management workflows, including refill requests, pharmacy communications, and prior authorizations.
- Coordinate laboratory testing and review or route results according to clinic procedures.
- Assist with injections and other nursing procedures as appropriate to licensure, training, and clinic services.
- Maintain accurate, timely, and professional documentation in the electronic health record (EHR).
- Coordinate care with pharmacies, laboratories, primary care offices, specialists, and other healthcare organizations.
- Recognize urgent psychiatric or medical concerns and appropriately escalate them according to clinic protocols.
- Maintain patient confidentiality and comply with HIPAA and applicable clinical policies and procedures.
TMS Responsibilities & Supervision
- Complete required TMS certification within 60 days of hire.
- Assist with and/or administer TMS treatments according to provider orders, established treatment protocols, training, and applicable scope-of-practice requirements.
- Prepare patients for TMS treatment sessions and provide education regarding the treatment process.
- Monitor patients during treatment and communicate concerns, changes, or adverse effects to the treating provider.
- Accurately document treatment sessions and relevant patient information.
- Assist with scheduling, treatment coordination, equipment readiness, and other operational aspects of the TMS program.
SPRAVATO® Administration & Monitoring
- Support the clinic's SPRAVATO® (esketamine) treatment program in accordance with provider orders, clinic protocols, applicable prescribing requirements, and the SPRAVATO REMS program.
- Coordinate and prepare patients for scheduled SPRAVATO treatment visits.
- Obtain and document appropriate assessments and vital signs before, during, and following treatment as required.
- Provide appropriate clinical monitoring during the required observation period.
- Monitor for changes in patient status or potential adverse effects and promptly communicate concerns to the treating provider.
- Provide patient education regarding treatment-day procedures and provider instructions.
- Complete accurate and timely clinical documentation associated with SPRAVATO treatment.
- Assist with medication coordination, inventory, scheduling, and treatment workflow as appropriate.
Office Management
- Oversee day-to-day clinic operations and help maintain an efficient, professional, and patient-centered environment.
- Coordinate administrative and clinical workflows between Clinic Director, providers and office staff.
- Help manage scheduling, patient communications, incoming calls, forms, medical records, and other office needs.
- Monitor workflows and identify opportunities to improve clinic efficiency and patient experience.
- Assist with staff training, onboarding, scheduling, and daily supervision as assigned.
- Maintain appropriate clinical and office supplies and coordinate ordering and inventory.
- Help ensure office policies, procedures, safety requirements, and confidentiality standards are consistently followed.
- Troubleshoot routine operational issues and communicate significant concerns to clinic leadership.
- Serve as a reliable point of contact for staff, providers, patients, pharmacies, and outside healthcare organizations.
Required Qualifications
- Active nursing license in good standing.
- Previous out-patient clinic experience is required.
- Ability and willingness to obtain TMS certification within 60 days of hire.
- Experience working directly with patients and healthcare providers in an outpatient setting.
- Strong knowledge of clinical office workflows and medical terminology.
- Comfortable working with electronic health records and healthcare technology.
- Excellent organizational and time-management skills.
- Strong written and verbal communication skills.
- Ability to prioritize multiple responsibilities in a fast-paced clinical environment.
- Professional judgment and the ability to appropriately handle confidential and sensitive information.
- Dependable, detail-oriented, and able to work both independently and collaboratively.
Preferred Qualifications
- Experience and knowledge of psychiatric and behavioral health care.
- Previous experience working in an outpatient psychiatry or mental health clinic.
- Experience with SPRAVATO® (esketamine) administration, patient monitoring, and treatment workflows.
- Previous TMS experience or TMS certification.
- Previous office management, clinic leadership, or supervisory experience.
- Experience with medication prior authorizations and pharmacy coordination.
- Experience supporting specialized psychiatric treatment programs.
- Experience improving clinical workflows and supporting multidisciplinary healthcare teams.
Employee Benefits
Integrated Psychiatry PLLC offers a competitive benefits package designed to support the health, financial well-being, and work-life balance of our employees, including:
- BCBS PPO Medical Insurance
- BCBS Dental Insurance
- BCBS Vision Insurance
- 401(k) with Employer Matching
- Paid Time Off (PTO)
- Paid Birthday Holiday — your birthday is a paid day off
Additional benefit eligibility and plan details are provided upon hire and are subject to the terms of the applicable benefit plans and company policies.
What We're Looking For
The right candidate is someone who takes ownership of their work and understands that excellent psychiatric care depends on excellent clinical and office operations. We are looking for a nurse who can move comfortably between direct patient care, specialized psychiatric treatments, and administrative leadership.
This individual should be compassionate and comfortable working with patients receiving psychiatric care, attentive to clinical changes, highly organized, and able to communicate effectively with patients, providers, pharmacies, and staff.
About Integrated Psychiatry PLLC
Integrated Psychiatry PLLC is committed to providing high-quality, compassionate psychiatric care. Our team values professionalism, collaboration, responsiveness, and treating every patient with dignity and respect.
Integrated Psychiatry PLLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected characteristics.
Pay: $62,400.00 - $78,900.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
