Top 107 resource coordinator 2 Jobs in des moines ia

Client Resource Coordinator 2
Johnson Controls —Des Moines, IA
- $21 - $27 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
8d
Secretary (Office Automation)
US Veterans Health Administration —Des Moines, IA
- $50,869 - $66,132 a year
- Online Application
- Background check
- Microsoft Outlook
- Psychiatry
4d
School-Based Therapists- Sign On Bonus Available
Nystrom & Associates Counseling WI SC —Ankeny, IA
- $58,000 - $130,000 a year
- Full-time
- Microsoft Word
- Background check
- LMFT
- Disability insurance
- Health insurance
Quick Apply
Household Coordinator
Western Home Communities —Madrid, IA
- Full-time
- Mid-level
- Bachelor's degree
- Social Work
- Dental insurance
- Paid time off
Quick Apply
10d
Team Lead - Transitional Age Youth
Optimae LifeServices —Des Moines, IA
- $19 an hour
- Full-time
- Background check
- 18 years or older
- Working with individuals with disabilities
- Health insurance
- Dental insurance
Quick Apply
Patient Logistics RN Transfer Center Nights
MercyOne —Des Moines, IA
- Part-time
- Microsoft Word
- RN License
- Hospital
Quick Apply
8d
Library Assistant
Des Moines Area Community College —Ankeny, IA
- $18.15 an hour
- Temporary
- High school diploma or GED
- University
- US work authorization
2d
Maintenance/Custodian
Des Moines Area Community College —Des Moines, IA
- $18.30 - $20.66 an hour
- Monday to Friday
- Carpentry
- Forklift
- High school diploma or GED
8d
Patient Care Coordinator-Pleasant Hill, IA
Sonova —Pleasant Hill, IA
- $19 - $21 an hour
- No weekends
- Microsoft Outlook
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Front Office Coordinator
Athletico Physical Therapy —Altoona, IA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
3d
Technology Specialist
Des Moines Area Community College —Des Moines, IA
- $28.55 an hour
- Temporary
- Mid-level
- Driver's License
- University
2d
Part-time Temporary First to Finish Program Coordinator
Des Moines Area Community College —Ankeny, IA
- $28.60 an hour
- Temporary
- Bilingual
- University
- Mentoring
5d
Clinic Operations Coordinator
Iowa Diabetes —West Des Moines, IA
- $23 - $26 an hour
- Full-time
- Background check
- Clinic experience
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
10d
Health and Public Services - Simulation Tech
Des Moines Area Community College —Des Moines, IA
- $22.10 an hour
- Temporary
- Laboratory
- Windows
- High school diploma or GED
Coordinator, Career Advantage
Des Moines Area Community College —Des Moines, IA
- $76,567 - $83,323 a year
- Monday to Friday
- School experience
- High school
- Mid-level
10d
Intake Specialist and Voting Rights Coordinator
Disability Rights Iowa —Des Moines, IA
- From $45,000 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Student, Family, and Community School Coordinator
Des Moines Public School District —Des Moines, IA
- $23.03 - $30.73 an hour
- 8 hour shift
- School experience
- Management
- Mid-level
CDL Test Examiner
Des Moines Area Community College —Des Moines, IA
- $40.90 an hour
- Temporary
- Background check
- Clean driving record
- Mid-level
Supply Technician - Medical
US Veterans Health Administration —Des Moines, IA
- $41,066 - $53,387 a year
- Online Application
- Background check
- Psychiatry
- Pass drug screening
3d
Learning & Development Coordinator
T&M Services —Des Moines, IA
- Overtime
- Hybrid work
- Mid-level
- Office
- Travel
- Travel reimbursement
- Paid holidays
Quick Apply

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resource coordinator 2 jobs near des moines ia

Client Resource Coordinator 2

Johnson Controls -
Des Moines, IA

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Job Details

Full-time
$21 - $27 an hour
8 days ago

Qualifications

Customer communication
Team supervision
High school diploma or GED

Full Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do
Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.

How you will do it

Receives customer requests for unscheduled or scheduled service.
Coordinates labor scheduling to align technician to the appropriate customer and service need.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Debrief activities daily
Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Scheduled Service Visits – on time
Parts ordering/PO creation support
Start-up support
Customer PO confirmation
WIP Management
Auto SR quotes
Reconcile exceptions (SIR and AP)
Attend weekly planning/scheduling meeting
Service + rewards
Assist with monitoring of time and expense reporting submission
Review and correct unassociated time for timesheets for technicians
Other duties and administrative activities as assigned.

What we look for

Required

High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Able to prioritize work activities based upon financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.

Preferred

Associates degree preferred
Experience and/or basic project accounting or costing principals is desired

HIRING HOURLY RANGE: $21 - $27 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Apply Now

Refine Your Search

resource coordinator 2 jobs in des moines ia

Client Resource Coordinator 2

Secretary (Office Automation)

School-Based Therapists- Sign On Bonus Available

Household Coordinator

Team Lead - Transitional Age Youth

Patient Logistics RN Transfer Center Nights

Library Assistant

Maintenance/Custodian

Patient Care Coordinator-Pleasant Hill, IA

Front Office Coordinator

Technology Specialist

Part-time Temporary First to Finish Program Coordinator

Clinic Operations Coordinator

Health and Public Services - Simulation Tech

Coordinator, Career Advantage

Intake Specialist and Voting Rights Coordinator

Student, Family, and Community School Coordinator

CDL Test Examiner

Supply Technician - Medical

Learning & Development Coordinator

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