Top 272 Service dispatcher Jobs in Des Moines Ia

Dispatcher
Student Transportation Of America —Johnston, IA
- Weekends as needed
- CPR Certification
- Clean driving record
- Management
- Paid holidays
- Health insurance
Quick Apply
Dispatcher
Seneca Companies, Inc. —Des Moines, IA
- $20 - $23 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
14d
Alarm Dispatcher-Call Center
A Tech —Urbandale, IA
- $15 - $17 an hour
- Weekends as needed
- Customer service
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Delivery Driver - 4 day work week!
Carvana —Altoona, IA
- $17 - $19 an hour
- Clean driving record
- Ability to walk for extended periods
- DOT physical examination
- Wellness program
- Employee stock purchase plan
Quick Apply
Business Services Customer Service Representative
R Rogers LLC —Des Moines, IA
- $24 - $30 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Part-Time Call Taker/Dispatcher
City Ambulance Service —Des Moines, IA
- $16 - $19 an hour
- Part-time
- Background check
- English
- High school diploma or GED
Quick Apply
9d
Dispatcher
OWL Services —Des Moines, IA
- $20 - $23 an hour
- Office
- High school diploma or GED
- Organizational skills
- Wellness program
- Health savings account
Quick Apply
14d
Dispatchers
Richman BP —Des Moines, IA
- Entry level
Blood Collection Staff – Customer Service
American Red Cross —Des Moines, IA
- From $19.50 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Dispatcher
MercyOne —West Des Moines, IA
- 12 hour shift
- Mid-level
- High school diploma or GED
- Critical & Intensive Care
Customer Service Specialist
defi AUTO LLC —Des Moines, IA
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
2d
Customer Service Rep
GXO Logistics —Des Moines, IA
- Overtime
- Microsoft Excel
- Pass drug screening
- High school diploma or GED
1d
Customer Service Professional
Lederman Bonding Company —Des Moines, IA
- $22.91 - $27.59 an hour
- Part-time
- Background check
- Computer literacy
- Office
Quick Apply
Dispatcher / Operations Coordinator
Best Portable Toilets —Des Moines, IA
- $23 - $28 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
7d
Client Services Manager (Remote)
Businessolver —West Des Moines, IA
- $79,000 - $107,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Quality control
Advisor Support (Website and Customer Service)
Principal Financial Group —Des Moines, IA
- $62,000 - $74,000 a year
- Full-time
- Research
- Mid-level
- Office
Customer Service Associate
Hertz —Des Moines, IA
- $18 an hour
- Full-time
- Sales
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
3d
Remote Customer Service Representative
Afni, Inc. —Des Moines, IA
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- Sales
- Paid training
- Health insurance
Quick Apply
AT&T Customer Service Representative
Clarity Enterprises Inc. —Des Moines, IA
- $800 - $1,500 a week
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Travel reimbursement
- Paid training
Quick Apply
Dispatcher and Customers Service Representative
Aspen Waste Systems of Iowa —Des Moines, IA
- Residential
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
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Dispatcher

Student Transportation Of America -
Johnston, IA

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Passenger Endorsement
Computer literacy
Writing skills
Two-way radios for driver communication
Employee relationship building
Microsoft Office
School Bus Endorsement
CDL
High school diploma or GED
Dispatching
Math
Transportation safety regulations
Air Brake Endorsement
Productivity software
Grammar Experience
School bus driving

Full Job Description

With direction from the Terminal Manager, a Dispatcher is a full-time, hourly position responsible for ensuring the daily coverage for school bus routes and field trips, answer telephone calls from our customers and the public, communicating changes and instructions to drivers.

WHAT WE OFFER:

Medical Benefits
Vision
Dental
401k
Paid holidays
Life insurance
Exceptional working environment

Job Summary:

A Dispatcher, under the supervision of a manager, is responsible for communicating with drivers, school district personnel and parents for daily routes, trips and extra-curricular activities of students for our clients. The Dispatcher has significant, daily contact with all levels of Company personnel and as necessary. This position requires considerable judgment, diplomacy and discretion and the ability to communicate clearly. The Dispatcher deals regularly with sensitive and/or confidential information and therefore must exercise extreme care in maintaining confidentiality and privacy.

Duties/Responsibilities:

Communicating with schools, parents, drivers and aides;
Answer telephone inquiries and communicate on two-way radio
Assist manager with ensuring employees report to work as scheduled and all vehicles are staffed for the day; assigns substitute drivers, as needed; plans, schedules and assigns drivers for special transportation, including field trips, athletic events, public charters etc. using software and maps;
Observe and track route timing; Assist in developing routes, busloads, bus stops and schedules when necessary
Read and follow established School District contracts
Report concerns, violations or issues to the Operations Manager or Supervisor
Keep records and submit reports, including all documentation for complaints, accidents, routing changes, etc., maintenance records of mileage, gas consumption, and other related data;
Ensure employees perform the required daily vehicle inspection and buses are cleaned daily as required by law.
Assist the shop in scheduling maintenance and repair of vehicles, coding invoices and record keeping
May handle back up driver duties or perform miscellaneous clerical/office duties while buses are in route.
Be on call for emergencies and weekends as needed;
Work closely with Operations, Safety, Training and Fleet Maintenance departments
Follow company policies regarding pupil/client management and relations with parents, teachers, guardians, and the public in general
Assist manager with monthly billing, payroll, account receivables, account payables and month end requirements
May assist manager in implementing driver recruitment programs to ensure coverage of daily home to school routes and sufficient substitute personnel
May assist manager in disciplinary matters and overseeing yearly road test evaluations
May assist manager in ensuring all drivers complete all necessary job-related training and planning driver safety meetings
Responsible for carrying out all STA policies and State & Federal applicable regulations.
Knowledge and implementation of contents of School District contracts
Communicating with schools regarding calendars, complaints, bus incidents
Assist manager in development of charter business during non-school days and summer months
All other duties as assigned by Management

Required Skills/Abilities-Essential Functions:

Excellent Customer Service Skills and Interpersonal Skills
Intermediate Computer skills including entire Microsoft office suite
Ability to learn new skills, systems and software
Ability to prioritize tasks
Thrive in a fast-past environment
Ability to comprehend and follow oral and written instructions
Ability to establish and maintain effective working relationships with supervisor and co-workers
Ability to deal with problems and find solutions
Must have knowledge of Federal and State regulations
Proficient reading, writing, grammar, and mathematics skills
State-Required Commercial Driver’s License with Passenger and School Bus Endorsements

State specific requirements:

State of Iowa fully endorsed school bus license.
Required state specific training per Iowa Department of Education and/or school district required training.
Current report of Driver Physical Examination
Demonstrated proficiency in the operation of assigned vehicles. May include extra equipment such as wheelchair lifts, and air brakes under all road and weather conditions
Ability to safely operate a motor vehicle as evidenced by a good driving record
Ability to physically perform the essential functions of the job
While performing the duties of this job, the employee may work in outside weather conditions and be exposed to heat, cold, wet and/or humid weather conditions
The noise level in the work environment is moderately loud
Attend work on a regular and dependable basis
Ability to successfully pass state and/or federal required Background Checks
Ability to perform the essential functions of the job

Education and Experience:

High School Diploma or equivalent
Basic knowledge of radio dispatch equipment
Six months to one-year related experience and/or training; or equivalent combination of education and experience.
At least 1 year experience in Customer Service position
Valid CDL or ability and willingness to obtain one within 90 days of employment
Must be at least 21 years of age with 3 years of driving experience
Certificate of training in first aid and CPR, if required by local contract
A first aid endorsement on the special driver’s certificate or a certificate of training in first aid and a certificate of training for CPR, if required by local contract

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

All applicants must be eligible to work in the US without restrictions.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Dispatching: 2 years (Preferred)
School bus driving: 2 years (Preferred)
Microsoft Office: 2 years (Preferred)
Routing software: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service dispatcher jobs in des moines ia

Dispatcher

Dispatcher

Alarm Dispatcher-Call Center

Customer Service Delivery Driver - 4 day work week!

Business Services Customer Service Representative

Part-Time Call Taker/Dispatcher

Dispatcher

Dispatchers

Blood Collection Staff – Customer Service

Dispatcher

Customer Service Specialist

Customer Service Rep

Customer Service Professional

Dispatcher / Operations Coordinator

Client Services Manager (Remote)

Advisor Support (Website and Customer Service)

Customer Service Associate

Remote Customer Service Representative

AT&T Customer Service Representative

Dispatcher and Customers Service Representative

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