Top 1 The mascot organization Jobs in Des Moines Ia

Promo Crew and Community Engagement Team:
Des Moines Buccaneers —West Des Moines, IA
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
9d

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Promo Crew and Community Engagement Team:

Des Moines Buccaneers
West Des Moines, IA

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Job Details

9 days ago

Qualifications

Greeting customers
Audience engagement for live performances
High school diploma or GED
Customer engagement
Venue customer assistance
Event customer service

Full Job Description

The Promo and Community Engagement Team plays an integral role in the Bucs fan experience by greeting each fan with enthusiasm, hosting on-ice contests, throwing t-shirts and promo items, handing out prize coupons, assisting in sponsored aspects of the game, and representing the organization at the highest level. Additional opportunities for Bucs Promotions Crew to work outside of home games include community appearances and select Bucs special events. This position reports to the Executive Director of Sales & Operations.

Qualifications & Job Description:

Assist with set up and tear down of the arena
Interaction with fans that enhances their experience at the game
Ability to closely follow a promotions script
Adjust to changes and in-game plans on the fly
Ability to work with minimum supervision and understand verbal and written instructions
Availability to assist in the sales Chuck-A-Puck during the first two periods
Ability to participate in on-ice activities and promotions during intermission and timeouts
Ability to effectively communicate and execute a point-of-sale transaction
Assist with the execution of partnership activations
Interaction with fans that enhances their experience at the game
Adjust to changes and in-game plans on the fly
Attend a number of different events throughout the community, advocating for the Buccaneers
Build the Buccaneers brand by assisting with giveaways and promotions at non-game events
At events, set up and operate and tear down informational booths, mini-games, and all other event equipment
Sell Chuck-A-Puck during the first two periods
Assist in the clean-up of Chuck-A-Puck’s during the intermission
Serve as the "eyes, ears, and voice" for the mascot performer, maintaining awareness of game progression, in-game activations, stadium navigation, fan requests, potential hazards, and protect the costume and person from harmful acts
Support mascot performer with preparation and execution of on-field skits, routines, t-shirt tosses, and other game day entertainment
Assist with arena clear outs on certain nights
Ability to work flexible hours including nights, weekends and holidays based on the event schedule
Reliable transportation anywhere in the Des Moines Metro area
Ability to work evenings, weekends, and select holidays as needed for games or events
Some knowledge of hockey, the Buccaneers, and/or sports promotions or marketing
Ability to be on your feet for extended periods of time

Requirements:

High school diploma
Must be 17 years of age
Ability to pass a criminal and background check
Ability to work in a team environment as well as individually
Willingness to interact with fans and other members of the community
Experience working in a face to face or customer service role preferred
Ability to greet fans with friendly enthusiasm and energy
Must be comfortable in front of large crowds and in one-on-one settings interacting with fans and providing exceptional customer service
Deliver excellent customer service to all arena guests
Ability to lift up to 50 pounds as needed
Must be available for all Bucs home games of the 2026-27 season

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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the mascot organization jobs in des moines ia

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