Top 24 Help desk analyst Jobs in Des Peres, Mo

Banking Support Analyst II
TKC Holdings —St. Louis, MO
- $24.04 - $26.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- AD&D insurance
- Disability insurance
IT Help Desk Analyst
Hogan Transportation —St. Louis, MO
- On call
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
IT Help Desk Analyst
Hogan —St. Louis, MO
- On call
- Mid-level
- Commercial
Quick Apply
Service Desk Analyst
World Wide Technology Holding, LLC —St. Louis, MO
- $22.88 - $28.80 an hour
- Full-time
- Oracle
- Salesforce
- Mid-level
- Profit sharing
- Wellness program
IT Service Desk Analyst
Design Group —St. Louis, MO
- Full-time
- Background check
- 5 years
- Pass drug screening
9d
Sr. Service Desk Analyst
CannonDesign —St. Louis, MO
- 6 years
- System design
- Office
JD Edwards Support Tech
Stellar IT Solutions LLC —St. Louis, MO
- $40 - $45 an hour
- Day shift
- Remote
- Mid-level
- SQL
- Communication skills
Quick Apply
Tier 1 MSP Technician
Cloud5 Communications —Chesterfield, MO
- Weekends as needed
- High school diploma or GED
- Analysis skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst II
TKC Holdings —St. Louis, MO
- $24.04 - $28.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
1d
Data Annotation Quality Control Analyst
Enabled Intelligence —St. Louis, MO
- From $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Content Workflow Analyst
TEGNA Inc. —St. Louis, MO
- Part-time
- Mid-level
- Trade school
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Director, Enterprise Dynamics Services
Bw Corporate Us —St. Louis, MO
- $170,000 - $210,000 a year
- Extended hours
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Analyst Data Reporting (Emergency Management) - Enterprise Physical Operations
Washington University in St. Louis —St. Louis, MO
- $58,400 - $99,700 a year
- Online Application
- Writing skills
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program
5d
.NET Developers
Sovereign Technologies —St. Louis, MO
- Computer science
- Computer Science
- Java
ROC Escalation Engineer
GFI Digital —Maryland Heights, MO
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- AD&D insurance
Quick Apply
Sr. Developer
Sovereign Technologies —St. Louis, MO
- Computer Science
- Master's degree
- SQL
Business Applications Director, Packaging Platform
BW Packaging —St. Louis, MO
- Extended hours
- Background check
- Computer science
- 7 years
FinOps AI / ML Engineer Assoc Director
Accenture —St. Louis, MO
- $150,900 - $413,600 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Sales
- Paid holidays
- Disability insurance
1d
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply

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Banking Support Analyst II

TKC Holdings -
St. Louis, MO

Apply Now

Job Details

Full-time
$24.04 - $26.44 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Prescription drug insurance

Qualifications

Computer operation
Report writing
Finance
Procedural guides
Client inquiry handling
Word embeddings
Employee relationship building
Geometry
Computer networking
Data interpretation
Accounting and finance experience
Algebra
Standard operating procedures (SOPs)
Accounting support

Full Job Description

Wage Rate: $24.04-26.44/hour Overview:

TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

We are proud to be a military and veteran-friendly employer.

About This Position:

IT Support Analyst in Banking Services (Banking Support Analyst) will provide excellent customer service through incoming phone calls to the Keefe Group Service Desk while assisting customers with routine incidents and routing incidents to appropriate teams. The Keefe Group IT Support Analyst will also support and train KCN customers on the use of KCN-developed Technology Solutions.

Essential Functions, Duties, and Responsibilities

Demonstration of excellent customer service skills with frequent interaction with supported user base.
Answer all incoming contact requests from supported user base across multiple input methods.
Train KCN customers at customer facilities nationwide on the use of KCN accounting technologies
Provide phone support services to customers and Regional KCN Staff
Provide in house reconciliation / balancing research and solutions to KCN customers at customer facilities
Assist with Bank Transitions within the KCN banking applications
Document all service activities as specified by the Service Desk Standard Operating Procedures
Potential on-call phone support services
Other duties as assigned by the KCN Financial Services Manager

What You'll Need:

Associate's degree (A. A.) from two-year college/technical school or equivalent work experience; as well as Accounting / Finance work experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Must be a self-starter who can work well with people at all levels both in and out of the Keefe Group organization and the correctional facility in a professional manner.
Superior listening skills – Ability to listen carefully and understand a customer’s situation clearly in order to help them.
Strong customer service skills – Ability to properly handle customer requests, concerns, etc. in a patient, helpful and professional manner.
Strong interpersonal skills – Ability to create positive interactions with customers and peers.
Strong written and oral communication skills.
Ability to work independently or within a team to efficiently and effectively resolve customer concerns or issues.
Ability to manage and prioritize multiple issues.
Excellent organizational and time management skills.
Ability to adapt easily to a constant changing environment.
Understanding of basic computer/network concepts and experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook

Benefits:

TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees:

Medical w/prescription coverage
- Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
Dental
Vision
Basic Life and Basic Accidental Death and Dismemberment Insurance
Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

TKC also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

EEO Statement:

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

Apply Now

Refine Your Search

help desk analyst jobs in des peres, mo

Banking Support Analyst II

IT Help Desk Analyst

IT Help Desk Analyst

Service Desk Analyst

IT Service Desk Analyst

Sr. Service Desk Analyst

JD Edwards Support Tech

Tier 1 MSP Technician

IT Support Analyst II

Data Annotation Quality Control Analyst

Content Workflow Analyst

Director, Enterprise Dynamics Services

Analyst Data Reporting (Emergency Management) - Enterprise Physical Operations

.NET Developers

ROC Escalation Engineer

Sr. Developer

Business Applications Director, Packaging Platform

FinOps AI / ML Engineer Assoc Director

Epic Healthy Planet Analyst II

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