Top 32 technical associate Jobs in des plaines, il

Level 3 - System Administrator Help Desk Support Agent
EXCALTECH —Rolling Meadows, IL
- $60,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
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4d
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Dental insurance
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Senior Manager User Support Services, Des Plaines and Help Desk
Oakton Community College —Des Plaines, IL
- $90,952 a year
- Part-time
- Computer science
- Computer Science
- Office
8d
Associate Principal, Technical Data Governance
Options Clearing Corporation —Chicago, IL
- $160,555 - $162,700 a year
- Online Application
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Help Desk Technician I
SATO America —Chicago, IL
- $50,000 - $55,000 a year
- High school diploma or GED
- Analysis skills
- Organizational skills
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13d
TECHNICAL SUPPORT ASSOCIATE
SNAP Diagnostics —Vernon Hills, IL
- $22 - $26 an hour
- Full-time
- Computer science
- Computer Science
- Basic math
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2d
Help Desk Support II
Concordia Group —Carol Stream, IL
- $60,000 - $70,000 a year
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
9d
IT Help Desk Coordinator
Avant, LLC —Chicago, IL
- $55,000 - $67,000 a year
- Overtime
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Health insurance
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1d
Help Desk Technician
I.Q. Technologies, Inc. —Woodridge, IL
- From $50,000 a year
- Full-time
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Services Help Desk Service Coordinator / Level 1 Technician
NerdsToGo of Chicago Downtown, IL —Chicago, IL
- $22 - $27 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Associate Technical Support Specialist
Milestone Technologies, Inc. —Chicago, IL
- Windows
- In-person
- Communication skills
8d
Networking/Help Desk
K.A.H & Associates —South Barrington, IL
- Email
- Mid-level
- 3 years
Help Desk Analyst
ARTHUR SCHUMAN INC —Elgin, IL
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Help Desk Tech
Robinson Engineering, LTD —Bolingbrook, IL
- $22 - $30 an hour
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Senior Associate, Technical Delivery Project Manager
PRICE WATERHOUSE COOPERS —Rosemont, IL
- $77,000 - $202,000 a year
- Computer Science
- 3 years
- Machine learning
- Paid holidays
- Health insurance
Senior Help Desk Technician II
Contact Government Services, LLC —Chicago, IL
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior Help Desk Technician
Contact Government Services, LLC —Chicago, IL
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Technical Production Associate
Virtucom Inc —Chicago, IL
- $16.00 - $19.23 an hour
- Background check
- Windows
- Quality control
- Paid holidays
- Health insurance
Quick Apply
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Chicago, IL
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Senior Associate, Oracle Cloud Technical Lead
PRICE WATERHOUSE COOPERS —Rosemont, IL
- $77,000 - $202,000 a year
- 7 years
- Oracle
- Java
- Paid holidays
- Health insurance

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technical associate jobs near des plaines, il

Level 3 - System Administrator Help Desk Support Agent

EXCALTECH -
Rolling Meadows, IL

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year
4 days ago

Benefits

Company car
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Endpoint Security
Cloud identity and access management (IAM)
Defect resolution root cause analysis
IT user and group management
IT system monitoring
Data recovery
Equipment troubleshooting
Server backup and recovery
Operating system updates
Public Cloud
Company vehicle operation
Cisco routers/switches implementation
Patch management
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Computer management
Data access controls implementation
Server virtualization
Data backup
IP networking
Problem management
Microsoft 365 support
Access control management
Network infrastructure management
Desktop administration
Cross-functional communication
Failure analysis

Full Job Description

ExcalTech is a rapidly expanding, award-winning managed IT services provider. Our mission and core values drive our culture, growth, and focus on cybersecurity.

We have a successful 31-year track record providing best-in-class service to our mid-market clients throughout Illinois, Wisconsin, and Florida. Due to rapid growth, we are seeking a System Administrator to join our team.

The successful candidate will have a strong knowledge of servers, desktops, and networking and be comfortable working across a variety of client environments. System Administration responsibilities include installing, configuring, and troubleshooting technology infrastructure devices, including servers, routers, switches, firewalls, storage devices, PCs, and printers.

Work Location & Travel: This role is based on-site at our corporate headquarters in Rolling Meadows, IL and requires approximately 20% travel to client sites as needed. A company car is provided for client travel.

On-Call Rotation: This position participates in an on-call rotation to support client needs outside of normal business hours, including nights and weekends as scheduled.

Differentiators:

Own escalations through resolution, communicating clearly with internal teams and clients.
Perform root-cause analysis and implement permanent fixes, including documentation and knowledge transfer.

Responsibilities:

Monitor, triage, and resolve incoming service requests and escalations.
Provide advanced support for infrastructure, systems, and applications.
Install, configure, and maintain servers, endpoints, and infrastructure equipment.
Perform patching, upgrades, and troubleshooting (firmware/OS/application as applicable).
Support LAN/WAN connectivity and network/security devices (routing, switching, firewalls).
Administer user accounts, access, and permissions (AD/Entra ID) and maintain security controls.
Create and maintain technical documentation, standards, and procedures.
Lead assigned projects and recommend upgrades/improvements.

Required Skills:

Bachelor’s degree in a related field or equivalent experience/training/certifications.
3+ years of system administration experience in a professional environment.
Strong Windows administration skills (patching, monitoring/alerting, remote tools, backup & recovery).
Experience with Active Directory and/or Microsoft Entra ID (Azure AD) administration.
Virtualization experience (VMware, Hyper-V, Verge.io, etc.) and storage concepts (SAN/NAS).
Working knowledge of Layer 3 TCP/IP networking and common hardware (Cisco, Meraki, WatchGuard, Fortinet).
Understanding security best practices, permissions (share/NTFS), and system hardening.
Familiarity with Microsoft Azure and Microsoft 365 configuration/administration.
Strong troubleshooting and root-cause analysis skills.
Clear communication skills and ability to work independently and as part of a team.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical associate jobs in des plaines, il

Level 3 - System Administrator Help Desk Support Agent

IT Assistant / Help Desk (Entry Level)

Senior Manager User Support Services, Des Plaines and Help Desk

Associate Principal, Technical Data Governance

Help Desk Technician I

TECHNICAL SUPPORT ASSOCIATE

Help Desk Support II

IT Help Desk Coordinator

Help Desk Technician

IT Services Help Desk Service Coordinator / Level 1 Technician

Associate Technical Support Specialist

Networking/Help Desk

Help Desk Analyst

Help Desk Tech

Senior Associate, Technical Delivery Project Manager

Senior Help Desk Technician II

Senior Help Desk Technician

Technical Production Associate

IT Help Desk Tier 1 - Bilingual

Senior Associate, Oracle Cloud Technical Lead

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