Top 46 Front desk manager Jobs in Desert Hot Springs Ca

Front Desk Manager
DOLPHIN HOTEL MANAGEMENT —Rancho Mirage, CA
- $71,000 - $74,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- English
- AD&D insurance
- Health insurance
12d
Front Office Manager
Grand Hyatt Indian Wells Resort and Villas —Indian Wells, CA
- $80,000 - $95,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory management
6d
Director of Front Office
La Quinta Resort & Club —La Quinta, CA
- $115,000 - $125,000 a year
- Full-time
- Mentoring
- Senior level
- Leadership
- Health insurance
- Paid time off
Quick Apply
Front Office Manager
Homewood Suites by Hilton Cathedral City Palm Springs —Cathedral City, CA
- $72,500 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
12d
Front Desk
Sunland RV Resorts —Palm Desert, CA
- From $18 an hour
- Temporary
- Bilingual
- Computer literacy
- Mid-level
- Health insurance
- 401(k) matching
Quick Apply
Front Office Manager
Tommy Bahama Miramonte Resort & Spa —Indian Wells, CA
- $70,000 - $80,000 a year
- Full-time
- Basic math
- English
- Mid-level
Director of Rooms ("Director/a de Cuartos")
Hyatt Palm Springs —Palm Springs, CA
- $89,000 - $95,000 a year
- Full-time
- Inventory management
- Computer literacy
- Writing skills
Quick Apply
Front Desk Agent/Bartender - ARRIVE Palm Springs
ARRIVE by Palisociety —Palm Springs, CA
- $16.90 - $17.00 an hour
- Part-time
- Serving
- Bar
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Night Auditor (Front Desk)
Sparrow's Lodge —Palm Springs, CA
- From $20 an hour
- Part-time
- Mid-level
- Hotel
- Communication skills
Quick Apply
40 - Rooms - Supervisor, Front Desk
Coury Hospitality —Cathedral City, CA
- $20.50 - $21.00 an hour
- Full-time
- Writing skills
- English
- Mid-level
Quick Apply
Front Desk Agent
DHS WE CARE INC —Desert Hot Springs, CA
- $17 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to sit for extended periods
Quick Apply
Front Desk Supervisor
Westin Rancho Mirage Golf Resort & Spa —Rancho Mirage, CA
- $22 an hour
- Full-time
- Mid-level
- Hotel
- Accounting
Quick Apply
12d
Front Desk Agent ("Agente de Recepcion")
Hyatt Palm Springs —Palm Springs, CA
- $18 - $21 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
2d
Experience Specialist | Start on August 27, 2026
Sensei Wellness Holdings Inc., —Rancho Mirage, CA
- $27.32 an hour
- Microsoft Outlook
- 2 years
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Clerk
Capital Vacations —Palm Desert, CA
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
6d
Team Lead-109010
ESA Management, LLC —Palm Springs, CA
- $22.66 an hour
- Writing skills
- Basic math
- English
- AD&D insurance
- Disability insurance
Quick Apply
4d
Front Desk Agent
Sands Hotel & Spa —Indian Wells, CA
- From $18 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk (Part-Time)
SPB MANAGEMENT LLC —Palm Desert, CA
- $17 an hour
- Part-time
- Microsoft Excel
- Hotel
- High school diploma or GED
Quick Apply
Overnight
Planet Fitness - Baseline Fitness —Cathedral City, CA
- $16.90 an hour
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
Quick Apply
Experience Specialist Lead | Start on August 27, 2026
Sensei Wellness Holdings Inc., —Rancho Mirage, CA
- $31.96 an hour
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance

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Front Desk Manager

DOLPHIN HOTEL MANAGEMENT
Rancho Mirage, CA

Apply Now

Job Details

Full-time
$71,000 - $74,000 a year
12 days ago

Benefits

AD&D insurance
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
High school diploma or GED

Full Job Description

About Westin
At Westin Hotels & Resorts, we are committed to empowering the well-being of our guests. Through refreshing environments, thoughtful amenities, and revitalizing programming, we help ensure guests leave feeling better than when they arrived. We understand that travel can challenge well-being, and we take pride in being trusted partners who anticipate needs, deliver instinctive service, and create journeys that help guests be at their best.

We're seeking dynamic leaders who are adaptable, intuitive, and genuinely care about the well-being of both guests and associates. At Westin Rancho Mirage Golf Resort & Spa, we believe that together, we rise.

Position Summary
The Front Desk Manager is responsible for overseeing the day-to-day operations of the Front Desk, ensuring exceptional guest service, operational efficiency, and adherence to brand standards. This role provides leadership to Front Desk associates, supports guest satisfaction initiatives, manages employee performance, and partners closely with Rooms Division leadership to deliver a seamless arrival and departure experience for resort guests.

Key Responsibilities
Guest Experience & Operations

Manage daily Front Desk operations, ensuring efficient and professional check-in, check-out, and guest service experiences.
Maintain high levels of guest satisfaction by anticipating guest needs and resolving concerns promptly and effectively.
Serve as Manager on Duty as assigned, responding to guest issues, emergencies, and operational challenges.
Ensure compliance with Marriott and Westin brand standards, service expectations, and operational procedures.
Monitor room inventory, VIP arrivals, special requests, and room assignments in coordination with Housekeeping and other departments.
Assist guests with transportation requests, local recommendations, billing inquiries, and other service needs.
Ensure proper cash handling, posting accuracy, and accountability procedures are followed.

Leadership & Talent Management

Supervise, coach, and support Front Desk associates to ensure service excellence and operational consistency.
Participate in recruiting, interviewing, onboarding, and training new team members.
Conduct performance discussions, provide ongoing feedback, and administer corrective action when necessary in accordance with company policies.
Foster a positive team culture focused on engagement, accountability, and professional development.
Assist with scheduling to ensure appropriate staffing levels based on occupancy and business demands.

Financial & Administrative Responsibilities

Support labor management efforts by monitoring scheduling, overtime, and productivity levels.
Assist with department budget goals and expense controls.
Promote upselling opportunities, including room upgrades and resort amenities, to maximize revenue.
Review daily operational reports and ensure accuracy of occupancy, revenue, and guest service metrics.
Monitor and maintain adherence to cash control procedures and audit requirements.

Collaboration & Communication

Partner with Housekeeping, Engineering, Food & Beverage, and other departments to ensure an exceptional guest experience.
Participate in daily operations meetings and communicate relevant information to Front Desk associates.
Support guest satisfaction initiatives and respond to feedback from internal and external guest surveys.
Assist Front Office leadership with implementing departmental goals, service initiatives, and operational improvements.

Supportive Functions
In addition to core responsibilities, this role may include:

Assisting with training and development programs for Front Desk associates.
Supporting resort-wide initiatives and special events as needed.
Monitoring departmental productivity and service performance metrics.
Assisting with policy implementation and compliance efforts.
Maintaining a safe and professional work environment for associates and guests.
Supporting continuous improvement efforts to enhance guest satisfaction and operational effectiveness.

Knowledge, Skills & Abilities

Strong customer service, communication, and interpersonal skills.
Ability to lead and motivate a team in a fast-paced resort environment.
Strong problem-solving and conflict resolution abilities.
Knowledge of Front Desk operations, guest service procedures, and hospitality best practices.
Basic financial understanding, including labor management and cash handling controls.
Proficiency with hotel property management systems and standard computer applications.
Ability to prioritize multiple tasks while maintaining attention to detail.
Working knowledge of federal, state, and local employment laws and workplace regulations.

Qualifications

High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
Minimum of 2-3 years of hotel Front Desk supervisory or management experience preferred.
Experience in a resort or full-service hotel environment strongly preferred.
Demonstrated commitment to exceptional guest service and team development.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Fluent in English, both verbal and written.

Physical Requirements

Predominantly indoor work environment with controlled temperatures.
Ability to stand and walk for extended periods throughout the workday.
Frequent communication requiring hearing, speaking, and visual acuity.
Ability to lift up to 15 lbs. occasionally.
Manual dexterity to operate office equipment, computers, and hotel systems.

Benefits
Westin Rancho Mirage Golf Resort & Spa offers a comprehensive benefits package including:

Medical, Dental, and Vision coverage

Basic Life, Voluntary Life, AD&D insurance options and more
401(k) and Roth Retirement Plans with company match
Hotel Discount Program
Career development and growth opportunities

Additional Information

Regular attendance and schedule flexibility are essential.
Associates must comply with all Dolphin California Hotel Management, LLC policies and safety standards.
Due to the cyclical nature of hospitality, schedules may vary based on business needs.

Background Check Notice
In accordance with the Fair Credit Reporting Act (FCRA) and applicable state laws, a consumer report (background check) may be obtained as part of the employment process. You will receive all required disclosures, authorizations, and notices prior to any adverse employment decision.

Equal Employment Opportunity
Westin Rancho Mirage Golf Resort & Spa is an Equal Employment Opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate based on any protected characteristic under federal, state, or local law.

Apply Now

Refine Your Search

front desk manager jobs in desert hot springs ca

Front Desk Manager

Front Office Manager

Director of Front Office

Front Office Manager

Front Desk

Front Office Manager

Director of Rooms ("Director/a de Cuartos")

Front Desk Agent/Bartender - ARRIVE Palm Springs

Night Auditor (Front Desk)

40 - Rooms - Supervisor, Front Desk

Front Desk Agent

Front Desk Supervisor

Front Desk Agent ("Agente de Recepcion")

Experience Specialist | Start on August 27, 2026

Front Desk Clerk

Team Lead-109010

Front Desk Agent

Front Desk (Part-Time)

Overnight

Experience Specialist Lead | Start on August 27, 2026

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