Top 13 Spa manager Jobs in Desert Hot Springs Ca

VIP & Upper Stories Manager | Thompson Palm Springs Resort
Thompson Palm Springs —Palm Springs, CA
- $72,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- 3 years
- Supervising experience
- Front desk
- Paid parental leave
- Paid holidays
Event Planning Manager
Grand Hyatt Indian Wells Resort and Villas —Indian Wells, CA
- $70,304 - $77,000 a year
- Full-time
- Sales
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
5d
Front Office Manager
Tommy Bahama Miramonte Resort & Spa —Indian Wells, CA
- $70,000 - $80,000 a year
- Full-time
- Basic math
- English
- Mid-level
11d
General Manager
Omni Hotels & Resorts —Rancho Mirage, CA
- $250,000 - $285,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
Quick Apply
Hotel General Manager
Hotel Paseo —Palm Desert, CA
- $185,000 - $200,000 a year
- Full-time
- 5 years
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Marketing Manager
Westin Rancho Mirage Golf Resort & Spa —Rancho Mirage, CA
- $100,000 - $108,000 a year
- Full-time
- Background check
- Marketing
- Bachelor's degree
Quick Apply
Rhoze Retail Manager
Discovery Land Company —La Quinta, CA
- $80,000 - $100,000 a year
- Weekends as needed
- Merchandising
- Product management
- Accounting
Entertainment Marketing Manager (35569)
Agua Caliente Casino • Resort • Spa —Rancho Mirage, CA
- Full-time
- Sales
- Marketing
- Customer service
Bowling Manager - Canyon Lanes
Morongo Casino Resort & Spa —Cabazon, CA
- Overtime
- Background check
- Ability to walk for extended periods
- English
Quick Apply
11d
Slot Shift Manager (36325)
Agua Caliente Casino • Resort • Spa —Rancho Mirage, CA
- Full-time
- English
- Mid-level
- Office
Kitchen Maintenance Manager (35435)
Agua Caliente Casino • Resort • Spa —Rancho Mirage, CA
- Full-time
- 5 years
- Sanitation
- Office
Gaming Inspector Manager (36412)
Agua Caliente Casino • Resort • Spa —Palm Springs, CA
- Full-time
- High school diploma or GED
- 1 year
- Senior level
Pit Manager - Table Games
Morongo Casino Resort & Spa —Cabazon, CA
- Overtime
- Background check
- Inventory management
- 5 years
Quick Apply
8d

More jobs to discover

Find similar jobs that you might be interested in.

Event Assistant Manager
Discovery Land Company —La Quinta, CA
Experience in hospitality, event planning, private clubs, luxury hotels, or guest services preferred. Manage member communications, event registrations,…
$75,000 - $85,000 a year
Event Planning Manager
Grand Hyatt Indian Wells Resort and Villas —Indian Wells, CA
Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods). A minimum of 1-3 years of hotel event sales/event…
$70,304 - $77,000 a year
5d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Clinic Manager
Massage Envy —Lewis Center, OH
Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring…
$23 an hour
Quick Apply
Spa/Retail Manager
European Wax Center —Dublin, OH
You’ll coordinate schedules in a way that meets guest needs while still protecting your own work-life balance. Safeguard compliance with brand standards.
$50,000 - $60,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for spa manager in desert hot springs ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

spa manager jobs near desert hot springs ca

VIP & Upper Stories Manager | Thompson Palm Springs Resort

Thompson Palm Springs
Palm Springs, CA

Apply Now

Job Details

$72,000 - $90,000 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Summary

Thompson Palm Springs Resort is seeking an exceptional VIP & Upper Stories Manager to serve as the curator of our most elevated guest journeys, overseeing the personalized experience for guests staying within the resort’s exclusive Upper Stories 21+ accommodations, premium suites, and other high-priority VIP arrivals.

Since opening in 2024, Thompson Palm Springs Resort has quickly established itself as the desert’s most coveted lifestyle resort in the heart of downtown Palm Springs. Showcasing iconic mid-century modern design, bungalow-inspired accommodations, iconic dining, and vibrant social experiences, the resort has become a sought-after destination for discerning travelers, luxury weddings, milestone celebrations, brand activations, corporate retreats, and high-profile events.

The resort features Lola Rose, a bold Eastern Mediterranean dining experience inspired by the spice markets of Istanbul and the seasonal bounty of California, alongside Bar Issi, an elevated coastal Italian concept that blends relaxed luxury with coastal culinary sophistication. Two expansive pool experiences, immersive mountain views, the HALL Napa Valley Tasting Room, and over 35,000 square feet of dynamic indoor and outdoor event venues provide endless opportunities for unforgettable gatherings. Thompson Palm Springs Resort was recently recognized among Condé Nast Traveler’s Top 10 Best New Hotels in the World (2026) and ranked the #1 Hotel in Southern California in the Condé Nast Readers’ Choice Awards (2025).

The VIP & Upper Stories Manager serves as the curator of our most elevated guest journeys, overseeing the personalized experience for guests staying within the resort’s exclusive Upper Stories 21+ accommodations, premium suites, and other high-priority VIP arrivals. This role blends luxury guest relations, front office leadership, and personalized service execution to create unforgettable moments that exceed expectations and drive guest loyalty.

The ideal candidate is a charismatic hospitality professional with exceptional attention to detail, strong operational expertise, and a passion for creating highly personalized experiences. They will be equally comfortable leading a Front Office shift, engaging with high-profile guests, coordinating bespoke requests, and ensuring flawless execution behind the scenes.

This highly visible position reports directly to the Assistant Hotel Manager and Hotel Manager.

Key Responsibilities

Serve as the primary ambassador and experience curator for Upper Stories guests, suite guests, VIPs, repeat guests, and special arrivals.
Lead all pre-arrival planning, guest preference management, itinerary coordination, amenity programming, and personalized communication efforts.
Review daily arrivals and proactively identify opportunities to elevate guest experiences through customized service and thoughtful touches.
Coordinate cabana reservations, special occasion experiences, dining reservations, transportation arrangements, and other guest requests.
Conduct dedicated VIP and suite arrivals, providing personalized check-in experiences and seamless introductions to the resort.
Maintain regular communication with guests before, during, and after their stay to ensure exceptional service recovery and guest satisfaction.
Partner closely with Housekeeping, Food & Beverage, Spa, Security, Engineering, and Sales teams to execute guest experiences flawlessly.
Support daily Front Office operations and act as Manager on Duty as assigned.
Assist in overseeing front desk operations, service standards, training initiatives, and guest engagement programs.
Monitor guest feedback, online reviews, and service recovery opportunities to continuously improve the luxury guest experience.
Ensure all guest preferences, profiles, and stay histories are accurately maintained within Hyatt systems.
Actively engage with guests throughout the resort, building relationships that foster loyalty and repeat visitation.

This is an exempt (salaried) role. The budgeted salary range for this position is $72,000-$90,000. This is the pay range for this position that Thompson Palm Springs Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience and education. This position is NOT available for remote or Hybrid. Relocation available.

Qualifications

Minimum 3-5 years of luxury hotel experience in Front Office, Rooms Operations, Guest Relations, VIP Services, or a related hospitality leadership role.
Previous supervisory or management experience preferred.
Luxury, lifestyle, resort, or boutique hotel experience strongly preferred.
Exceptional communication, interpersonal, and relationship-building skills.
Highly organized with the ability to manage multiple priorities and guest requests simultaneously.
Strong attention to detail and commitment to service excellence.
Ability to anticipate guest needs and create personalized experiences.
Proven ability to lead with professionalism, warmth, confidence, and discretion.
Experience with Hyatt systems and guest profile management preferred.
Flexible schedule including evenings, weekends, and holidays as business demands require.

Why work for Thompson Palm Springs Resort?

Health, Dental, Vision Insurance eligibility after 30 days of employment.
401k Retirement Savings Plan & Company Match
Paid Parental Leave & Adoption Assistance Program
Continued learning & development
Employee Assistance Programs
Paid Holidays
Complementary Parking
Complementary Colleague Meals
Free & Discounted Hotel Rooms at Hyatt Hotels around the World!

Hyatt is an equal opportunity employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Apply Now

Refine Your Search

spa manager jobs in desert hot springs ca

VIP & Upper Stories Manager | Thompson Palm Springs Resort

Event Planning Manager

Front Office Manager

General Manager

Hotel General Manager

Marketing Manager

Rhoze Retail Manager

Entertainment Marketing Manager (35569)

Bowling Manager - Canyon Lanes

Slot Shift Manager (36325)

Kitchen Maintenance Manager (35435)

Gaming Inspector Manager (36412)

Pit Manager - Table Games

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for spa manager in desert hot springs ca

Explore jobs in more locations

Summary

Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected