Top 19 Outbound customer service representative Jobs in Destin, Fl

Call Center Representative I
Southern Management —Destin, FL
- Email
- Computer literacy
- Research
- Conflict management
Patient Care Representative
North Florida Surgeons, P.A. —Fort Walton Beach, FL
- Medical office experience
- HIPAA
- Office
Quick Apply
Outbound Call Center Representative
Advantage HVAC, Plumbing, and Electrical —Fort Walton Beach, FL
- $45,000 - $150,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Appointment Setter/Sales Representative
2TouchPOS —Destin, FL
- $60,000 - $120,000 a year
- Part-time
- English
- Mid-level
- Business development
Quick Apply
Market Sales Representative
LiveOak Fiber —Niceville, FL
- $40,000 - $115,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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Patient Care Representative
North Florida Surgeons, P.A. —Fort Walton Beach, FL
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Customer Service Representative I (Call Center)
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Managing large amounts of inbound and outbound calls in a timely manner. High-volume customer service office and/or call center environment serving low-income…
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Call Center Representative I

Southern Management -
Destin, FL

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Job Details

Qualifications

Computer literacy

Full Job Description

Job Summary:

The Call Center Representative provides exceptional customer service by taking ownership of the customer experience. Serve as the first point of contact for customers, delivering excellent customer service. Answer inbound phone calls, identify and resolve caller needs, and provide information. Place outbound phone calls assisting customers with their needs.

Essential Duties & Responsibilities:

Receive calls from current guest
Place outbound follow-up calls to guest
Respond to text requests
Promote Early Arrivals, Late Departure or Travel Insurance Sales over the phone
Analyze, research and resolve problems efficiently, in a manner that preserves goodwill and the overall company objectives
Execute first call resolution; may require research & follow-up
Verify identity of caller; review reservation breakdown
Working knowledge of computer software used within Guest Services
Working knowledge of reservation procedures: making, moving, and upgrading reservations.
Familiarity of current rental properties and newly acquired properties
Perform other duties as assigned

Specific Knowledge, Skills and Abilities:

Excellent interpersonal, written, and oral communication skills
Excellent listening skills and ability to understand and overcome concerns
Resolves difficult situations with creativity, tact and diplomacy
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Ability to use a computer, type and navigate internet
Ability to learn and navigate new software
Ability to type 30+ words per minute
Call Center experience strongly preferred

Physical Demands and Working Conditions

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Requires sitting, standing and walking. Position requires sitting for extended periods of time. Requires ability to communicate clearly and effectively with others in-person and on telephone. Manual dexterity needed for using computer keyboard and calculator. Occasionally requires standing, reaching and bending. Must have adequate vision to operate computer and complete paperwork. Must be able and willing to work flexible hours to meet customer and organization needs. The noise level in the work environment is usually moderate to high.

Conclusion

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Please submit your resume to [email protected].

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Refine Your Search

outbound customer service representative jobs in destin, fl

Call Center Representative I

Patient Care Representative

Outbound Call Center Representative

Appointment Setter/Sales Representative

Market Sales Representative

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