Top 965 Customer service representative Jobs in Detroit, Mi

Experienced Customer Service Rep - Onsite Position
ARCH Cutting Tools —Warren, MI
- Full-time
- Writing skills
- Basic math
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
EcoShield Pest Solutions —Livonia, MI
- $16 - $18 an hour
- Full-time
- Office
- High school diploma or GED
- Conflict management
- Paid holidays
- Health insurance
Quick Apply
Call Center Supervisor
YOUNGWILLIAMS INC —Livonia, MI
- $23 an hour
- Full-time
- Mid-level
- Computer skills
- 1 year
14d
Customer Service Order Desk
Sun Valley Foods Company —Detroit, MI
- $19 - $21 an hour
- Full-time
- Microsoft Word
- Writing skills
- Mid-level
Quick Apply
Customer Benefits Specialist (Remote)
S&A Group —Detroit, MI
- $50,000 - $65,000 a year
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Customer Relations Representative - Entry Level
Qam Solutions Llc —Livonia, MI
- $46,800 - $70,200 a year
- Full-time
- Computer literacy
- No experience needed
- Office
- Opportunities for advancement
- Food provided
Quick Apply
Appointment Call Center Agent
M.I.N.D —Farmington Hills, MI
- $19 - $23 an hour
- Full-time
- High school diploma or GED
- Ability to sit for extended periods
- 1 year
- Health insurance
12d
Client Advocate
greenpath, inc. —Detroit, MI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Customer Service Representative (Full-Time) - Day Shift
XPO —Warren, MI
- From $22.67 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
Quick Apply
4d
Client Success Representative (Remote)
Demand.com —Detroit, MI
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Call Center Specialist
EPIC Health System LLC —Southfield, MI
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Associate
Hertz —Detroit, MI
- $17 an hour
- Full-time
- Sales
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
6d
Customer Service Representative (Full-Time)
XPO —Warren, MI
- From $22.67 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
Quick Apply
1d
Call Center Representative
Clementine Answers —Roseville, MI
- $15 - $18 an hour
- Full-time
- Computer literacy
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Service Associate (41767)
Hertz —Detroit, MI
- From $17 an hour
- Full-time
- Sales
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
Quick Apply
3d
Contact Center Advisor
Community Choice Credit Union —Warren, MI
- Full-time
- Remote
- High school diploma or GED
- Financial services
- 1 year
5d
Contact Center Advocate II - Radiology - Scheduling - Days
Henry Ford Health —Detroit, MI
- Day shift
- Clinic experience
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
4d
Call Center Agent
Clementine Answers —Roseville, MI
- $15 - $18 an hour
- Part-time
- Computer literacy
- No experience needed
- English
Quick Apply
6d
Customer Service Representative
VORTEX INDUSTRIES, LLC —Livonia, MI
- $22 - $29 an hour
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Delivery Station Customer Service Associate, DSL
Amazon.com Services LLC —Canton, MI
- $18.65 - $25.96 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
11d

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Experienced Customer Service Rep - Onsite Position

ARCH Cutting Tools -
Warren, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Writing skills
Basic math

Full Job Description

Precision Cutting Tool Manufacturing company looking for a Customer Service Representative to work in our Warren location. Full-time position M-F 9:00am - 6pm. Benefit package including Medical, Dental and Vision on first day of work, 401k with company match after 90 days.

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Perform customer verifications
Set up new customer accounts
Process orders, forms, applications and requests
Organize workflow to meet customer timeframes
Direct requests and unresolved issues to the designated resource
Manage customers' accounts
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Prepare and distribute customer activity reports
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge - Exhibits ability to learn and apply new skills; uses resources effectively.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
Conflict Resolution - Confronts difficult situations; keeps emotions under control.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ADDITIONAL NOTES
ARCH Global Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global Precision are employed on an at-will basis.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

#ARCH123

Skills

Required

Multitasking
Customer Service
Active Listening

Behaviors

Required

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

customer service representative jobs in detroit, mi

Experienced Customer Service Rep - Onsite Position

Customer Service Representative

Call Center Supervisor

Customer Service Order Desk

Customer Benefits Specialist (Remote)

Customer Relations Representative - Entry Level

Appointment Call Center Agent

Client Advocate

Customer Service Representative (Full-Time) - Day Shift

Client Success Representative (Remote)

Call Center Specialist

Customer Service Associate

Customer Service Representative (Full-Time)

Call Center Representative

Customer Service Associate (41767)

Contact Center Advisor

Contact Center Advocate II - Radiology - Scheduling - Days

Call Center Agent

Customer Service Representative

Delivery Station Customer Service Associate, DSL

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