Top 29 Customer support coordinator Jobs in Detroit, Mi

Client Experience Coordinator
NBS Commercial Interiors —Troy, MI
- $47,000 - $55,000 a year
- Full-time
- Background check
- Microsoft Excel
- Basic math
- Continuing education credits
- Health savings account
Quick Apply
1d
IT Dispatcher/Service Coordinator
Proactive Technology Management —Ferndale, MI
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
BIRDI, INC —Plymouth, MI
- Extended hours
- Remote
- Research
- High school diploma or GED
- Analysis skills
Quick Apply
12d
Customer Solutions Coordinator
Arcwood Environmental, LLC —Livonia, MI
- Full-time
- Background check
- Pass drug screening
- Mid-level
Customer Service & Scheduling Coordinator
Superior Fence and Rail —Westland, MI
- $15 - $18 an hour
- Part-time
- No education required
- Office
- Residential
Quick Apply
Customer Care Coordinator (C3)
Hagopian Cleaning Services —Oak Park, MI
- Call employer
- Communication skills
- Entry level
Service Coordinator
Fidia - USA —Madison Heights, MI
- $40,000 - $60,000 a year
- High school diploma or GED
- Associate's degree
- Communication skills
Quick Apply
12d
Coordinator, Customer Service Representative
Careers at Little Caesars —Canton, MI
- Full-time
- Mid-level
- Office
- 3 years
Account Coordinator | FordDirect
Team Velocity —Detroit, MI
- From $48,000 a year
- Online Application
- Remote
- Communication skills
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Coordinator
Cintas —Troy, MI
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- AD&D insurance
6d
Customer Care Coordinator
InfuSystem Inc. —Rochester Hills, MI
- Hybrid work
- Writing skills
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Account Coordinator | Team Foxtrot
Team Velocity —Detroit, MI
- From $48,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Account Support Coordinator
Whitlam Group —Roseville, MI
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Disability insurance
Client Services Coordinator Part Time
LEADER DOGS FOR THE BLIND —Rochester Hills, MI
- $23.34 - $25.00 an hour
- Part-time
- Spanish
- Mid-level
- Office
- Paid time off
- Work from home
Quick Apply
Customer Care Coordinator
Hagopian Cleaning Services, Inc —Oak Park, MI
- $17 - $18 an hour
- Full-time
- Computer literacy
- Basic math
- Office
- Disability insurance
- Health insurance
Quick Apply
Medical Call Center Coordinator - Remote
CAVA - Cardiology & Vascular Associates —Bloomfield Hills, MI
- From $18.50 an hour
- Full-time
- Hybrid work
- Background check
- Medical office experience
- HIPAA
- Health savings account
- Health insurance
Quick Apply
2d
Agent Services and Operations Coordinator
Real Estate One Inc. —Southfield, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Office Coordinator
One Way Franchise Service Center LLC —Livonia, MI
- $16 - $20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Client Service Coordinator
WalkerHealthcare —Bloomfield Hills, MI
- $24 - $28 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Microsoft Office
Quick Apply
Customer and Account Operations Coordinator
Central Garden & Pet —Bingham Farms, MI
- Full-time
- Microsoft Outlook
- Inventory management
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
7d

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Client Experience Coordinator

NBS Commercial Interiors -
Troy, MI

Quick Apply

Job Details

Full-time
$47,000 - $55,000 a year
1 day ago

Benefits

Continuing education credits
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Associate's degree

Full Job Description

Why You?

You enjoy working in an organized, efficient manner and seeing projects through to completion. You like having set processes to follow while still looking for opportunities for improvement. You look forward to answering any questions someone may have regarding their order and strive to provide the best experience to both your internal and external clients. You enjoy celebrating all your hard work with your teammates!

Why Us?

NBS Commercial Interiors provides an integrated approach to architecture, furniture, and technology. We help both large and small organizations optimize their space enabling better communication, interaction, and collaboration. We are committed to providing a work environment that is both challenging and fun. Our diverse team of specialists across Metro Detroit, Bay City, Lansing, and Northern Ohio, are experts in their field of furniture, construction, architectural products, flooring, audiovisual and commercial cleaning. As one company offering all these solutions in house, we can better serve our clients’ needs and diversify our business. You can learn more about who we are and what we do by visiting our website at www.yournbs.com.

Diversity, Equity and Inclusion at NBS

NBS is a team of passionate people who believe space matters. We aspire to bring a diverse group of individuals with specialty knowledge together to create innovative and unique solutions for our clients. We strive to be a reflection of the communities we serve. We are committed to developing a team that includes, respects, encourages, and supports our differences in age, gender, race, religion, identity and experiences.

We are committed to growing the diversity of our organization. To do so, we aspire to expose more individuals of diverse backgrounds and experiences to our exciting and impactful industry as a viable career option inspiring them to choose a path related to interior integration and commercial design.

What Will You Be Doing?

This role is instrumental in procuring products and services, along with providing strategic coordination between NBS, clients and vendors. Work in conjunction with sales and other disciplines to provide clients with an excellent experience. Interact daily with clients and vendors collecting and providing information regarding orders. Essential duties and responsibilities may include, but are not limited to, the following:

Assist salespeople, vendors, and clients with processing and managing quotes, orders, client inquiries, service calls, freight claims and warranty work.
Assist with obtaining audits and labor quotes from project managers and designers.
Provide consistent client communication throughout the order process.
Participate in project meetings to assist with progress and communication.
Assist with scheduling orders to ensure timely deliveries.
Update the business system for order acknowledgements, deliveries, invoicing, and final order processing.
Process daily client invoicing including auditing invoices to ensure accuracy.
Resolve outstanding product and service issues including seeking out assistance from other disciplines while keeping the client informed.
Learn and understand all NBS processes as it relates to the CEC role and assist in the continuous improvement effort.
Maintain current and accurate client and vendor master information within our business system.
Assist with collecting Accounts Receivables including updating collection notes, contacting clients, and working with salespeople.
Answer incoming company-wide phone calls as part of a queue.
Participate in internal job-related training; including but not limited to, cross-training with other disciplines, technology and software training, and vendor presentations.

Do You Have the Experience, Knowledge, and Abilities We’re Looking For?

Associate degree required, Bachelor’s degree preferred
Microsoft Office skills including Word and Excel
Strong math aptitude
Strong interpersonal skills
Ability to work independently
Excellent organizational skills
Strong written and verbal communication skills
Strong multi-tasker
Critical thinking
Positive attitude
Willingness to work within a team and to help others learn

Does this sound like something you could excel at and enjoy? Then let us know by applying and submitting your resume.

Pre-employment testing, including a drug screen and background check, will be required prior to hire.

NBS participates in E-Verify. Once you have accepted a job offer and completed the Form I-9, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Type: Full-time

Pay: $47,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Ability to Commute:

Troy, MI 48083 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in detroit, mi

Client Experience Coordinator

IT Dispatcher/Service Coordinator

Patient Care Coordinator

Customer Solutions Coordinator

Customer Service & Scheduling Coordinator

Customer Care Coordinator (C3)

Service Coordinator

Coordinator, Customer Service Representative

Account Coordinator | FordDirect

Customer Experience Coordinator

Customer Care Coordinator

Account Coordinator | Team Foxtrot

Account Support Coordinator

Client Services Coordinator Part Time

Customer Care Coordinator

Medical Call Center Coordinator - Remote

Agent Services and Operations Coordinator

Office Coordinator

Client Service Coordinator

Customer and Account Operations Coordinator

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