Top 186 Dealer experience manager Jobs in Detroit, Mi

Regional Operations Manager - Detroit, MI
OPENLANE —Detroit, MI
- $65,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- Driver's License
- Continuous improvement
- Paid parental leave
- Health savings account
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Relationship Manager
CoreCap Investments —Southfield, MI
- $60,000 - $80,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health savings account
- Health insurance
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Customer Experience Manager
General Motors —Warren, MI
- Email
- Up to 50% travel
- Mid-level
- 3 years
- Benefits from day one
5d
Team Manager (Online Gaming)
Evolution United States —Southfield, MI
- Full-time
- Mid-level
- Travel
- Recruiting
- AD&D insurance
- Paid holidays
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Administrative Analyst
FORD COMPONENT SALES —Dearborn, MI
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Paid holidays
- Disability insurance
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Technician Recognition Manager
Ford Motor Company —Allen Park, MI
- $115,500 - $218,100 a year
- Online Application
- Hybrid work
- 5 years
- Master's degree
- Driver's License
- Paid parental leave
- Paid holidays
5d
Manager, Global Ford Racing Motorsports Communications
Ford Motor Company —Dearborn, MI
- $115,500 - $218,100 a year
- Online Application
- Hybrid work
- Marketing
- 5 years
- Office
- Paid parental leave
- Paid holidays
Dealer Group Relations & Performance Manager
Stellantis —Auburn Hills, MI
- Dealership
- 5 years
- Analysis skills
Off-Road Driving Experiences Manager
Ford Motor Company —Allen Park, MI
- $115,500 - $218,100 a year
- Online Application
- Hybrid work
- Marketing
- Office
- 3 years
- Paid parental leave
- Paid holidays
Buick & GMC Retail Marketing Assistant Manager
General Motors —Warren, MI
- Email
- Microsoft Excel
- Sales
- Bachelor's degree
- Benefits from day one
5d
Fraud Manager, Ford Credit Risk Management Organization
Ford Motor Company —Dearborn, MI
- $141,700 - $268,300 a year
- Online Application
- Hybrid work
- Office
- Analysis skills
- Supervising experience
- Paid parental leave
- Paid holidays
2d
Category Manager - Trading Cards
StockX —Detroit, MI
- $120,000 - $130,000 a year
- Remote
- 5 years
- Fair chance
- Senior level
- Health insurance
- Dental insurance
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Chevrolet Assistant Manager Retail Planning Incentives
General Motors —Warren, MI
- Email
- Dealership
- Marketing
- 5 years
- Benefits from day one
3d
SRT-Direct Connection-Dealer Performance Manager (DPM)
Stellantis —Auburn Hills, MI
- Dealership
- Marketing
- 5 years
District Manager, Automotive Virtual Business Center Customer Service - Entry Level
Helm —Plymouth, MI
- Hybrid work
- Microsoft Excel
- Dealership
- Bachelor's degree
Quick Apply
Regional Inventory Manager
M&K Truck Centers —Sterling Heights, MI
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Travel
- Employee stock ownership plan
Quick Apply
Team Lead, Customer Support
ROUTEONE —Farmington Hills, MI
- Extended hours
- Hybrid work
- Microsoft Outlook
- 5 years
- Writing skills
- On-the-job training
Quick Apply
Strategy Manager
Ford Motor Company —Dearborn, MI
- $141,700 - $268,300 a year
- Online Application
- Hybrid work
- 7 years
- Office
- Finance
- Paid parental leave
- Paid holidays
4d
Client Success Manager
Entrega Systems Group Inc —Troy, MI
- Full-time
- Dealership
- 5 years
- Project management
Quick Apply
Website Performance Manager | Team Tango
Team Velocity —Detroit, MI
- $65,000 - $80,000 a year
- Online Application
- Remote
- Bachelor of Science
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
5d

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dealer experience manager jobs near detroit, mi

Regional Operations Manager - Detroit, MI

OPENLANE -
Detroit, MI

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Job Details

Full-time
$65,000 - $70,000 a year

Benefits

Paid parental leave
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Inspection reporting and documentation
Driver's License
Data-driven problem-solving
Mechanical knowledge

Full Job Description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

We’re Looking For:

We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part of our Operations team responsible for overseeing inspection processes and ensuring quality standards are met. In this role, you will have the opportunity to use your experience in team management, data analysis, and communication. The ideal candidate will have a minimum of 3 years of experience in operations management or a related field.

You Are:

Collaborative. You prioritize teamwork and understand the value of collective effort in achieving success.
Communicative. You are an active listener who fosters two-way communication with others.
Analytical. You are skilled in collecting and analyzing data to make meaningful and informed decisions.

You Will:

Master OPENLANE policies, processes, procedures, and the tools used to complete floor plan audits and vehicle or facility inspections to ensure they are fully understood and followed by the team.
Oversee and ensure that the team of FTE and 1099 inspectors adhere to OPENLANE policies, processes, procedures, and tools during floor plan audits and vehicle/facility inspections to achieve regional SLA's and targets.
Responsible for recruiting and hiring initiatives for both contract and full-time inspectors within the assigned region.
Partner with Marketplace and Commercial Sales Team to guarantee regional success, including inspection needs, growth forecasting, and scheduling.
Cultivate strong customer relationships with dealers and the OPENLANE sales team to drive sales growth and capitalize on opportunities to ensure they are fully realized.
Support the Senior Regional Operations Manager in creating and implementing OKR's to ensure success within the designated region.
Lead and develop teams to deliver exceptional audit/inspection services, including training, motivating, coaching, counseling, and mentoring FTE Inspectors, as well as conducting performance management activities.
Ensure that contractors meet customer requirements and operational standards.
Act as the main point of contact for contractors and inspectors regarding compensation, task assignment, process updates, application questions, etc.
Adopt a continuous improvement mindset by collaborating with the following teams Product; Arbitration; Scheduling; and Quality Assurance to test new app releases and processes, and provide feedback for improvements and maintenance.
Work in the field 1-2 days per week side by side with inspectors ensuring all quality standards are met or exceeded and training new inspectors.
Function as a reserve inspector for new markets and to address inspection capacity gaps within the region.
Utilize various communication tools within the OPENLANE organization.
Perform other duties as assigned by the manager.

Must Have’s:

Minimum of 3+ years relevant experience or education.
Minimum of 2+ years of automotive mechanical experience.
Must be able to operate a motor vehicle and possess a valid driver’s license.
A working knowledge of technology, particularly in submitting electronic inspection reports.

Nice to Have’s:

Previous experience managing teams and individuals, including both contractual and full-time employees.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

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Refine Your Search

dealer experience manager jobs in detroit, mi

Regional Operations Manager - Detroit, MI

Relationship Manager

Customer Experience Manager

Team Manager (Online Gaming)

Administrative Analyst

Technician Recognition Manager

Manager, Global Ford Racing Motorsports Communications

Dealer Group Relations & Performance Manager

Off-Road Driving Experiences Manager

Buick & GMC Retail Marketing Assistant Manager

Fraud Manager, Ford Credit Risk Management Organization

Category Manager - Trading Cards

Chevrolet Assistant Manager Retail Planning Incentives

SRT-Direct Connection-Dealer Performance Manager (DPM)

District Manager, Automotive Virtual Business Center Customer Service - Entry Level

Regional Inventory Manager

Team Lead, Customer Support

Strategy Manager

Client Success Manager

Website Performance Manager | Team Tango

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